Panasonic KX-TDA50 manual Transfer Sent Busy Status

19.1.5Voice Mail DTMF Integration

→ VM DTMF Status Signal—Confirm

→ VM DTMF Status Signal—Disconnect

→ VM DTMF Status Signal—FWD to VM Ringback Tone

→ VM DTMF Status Signal—FWD to VM Busy Tone

→ VM DTMF Status Signal—FWD to Extension Ringback Tone

[Example]

1

PBX

2Transfer

	3
	Sent "2".
Busy	Busy	4
	Status

VPS

Extn.

102

1

2

3

4

An incoming call reaches the VPS. The VPS greets the caller: "Thank you for calling Panasonic. If you know the extension number of the person you wish…".

The caller dials the extension number (extn. 102). The VPS will transfer the call to the extension via the PBX.

If the extension is not available, the PBX sends DTMF status signal of the extension (busy status) to the VPS.

The VPS receives the DTMF status signal and send the appropriate message to the caller: "Sorry. The extension is busy. Would you like to leave a message…".

Conditions

•Voice Mail (VM) Transfer Button

A flexible button can be customized as the Voice Mail (VM) Transfer button with the floating extension number of the VM group as the parameter.

•It is possible to assign the time period between when the VPS answers the call and the PBX sends the Follow on ID to the VPS.

5.21[3-8-1] VM(DTMF) Group—System Settings— Timing—Waiting Time before Sending Follow on

ID

•It is possible to assign the time period between when the VPS transfers the call using the AA service to the PBX and the PBX sends the DTMF status signal to the VPS.

5.21[3-8-1] VM(DTMF) Group—System Settings— Timing—DTMF Length for VM

•It is possible to select whether the mailbox number is the same as the extension number, or the mailbox number is programmable for each extension number and incoming call distribution group (Mailbox Access ID).

5.12[3-5-1] Incoming Call Distribution Group—GroupSettings—Miscellaneous— Programmed Mailbox

No.

6.1[4-1-1] Wired Extension—ExtensionSettings—Option 1— Programmed Mailbox No.

6.10[4-2-1] Portable Station—ExtensionSettings—Option 1— Programmed Mailbox No.

•The Inter-digit time for the DTMF command and for DTMF status signal is programmable.

5.21[3-8-1] VM(DTMF) Group—System Settings

→Timing—Inter-digit Time

→Timing—Waiting Time before Sending VM DTMF Status Signal

•Data Line Security is set automatically on the extensions in the VM (DTMF) group to achieve proper recording. (→ 4.1.1 Data Line Security)

PC Programming Manual References

4.4 [2-3] Timers & Counters—Miscellaneous— Voice Mail (Caller from VM to CO)—On-hook Wait Time

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Feature Manual Document Version 2008-11