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KX-TDA50
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Feature Manual
Document Version 2008-11
3.1.21 CTI (Computer Telephony Integration)
Contents
Main
Introduction
About the Feature Manual
References Found in the Feature Manual
Links to Other Pages and Manuals
Abbreviations
Safety Notices
WARNING CAUTION WARNING
Trademarks
Feature Highlights
Networking Features
Built-in Small Call Center Features
Computer Telephony Integration (CTI) Features
Voice Mail Features
Paralleled Telephone Features
Portable Station (PS) Features
Hospitality Features
Simplified Voice Message (SVM) Features
List of Abbreviations
A
B
C
D
L
N
O
P
S
Table of Contents
1Features and ConfigurationsA ..........................................................13
2 Features and ConfigurationsB ..........................................................27
3 Features and ConfigurationsC ..........................................................31
4 Features and ConfigurationsD ..........................................................67
5 Features and ConfigurationsE ..........................................................91
6 Features and ConfigurationsF ........................................................103
7 Features and ConfigurationsG ........................................................125
8 Features and ConfigurationsH ........................................................131
9 Features and ConfigurationsI ..........................................................139
10 Features and ConfigurationsL ........................................................175
11 Features and ConfigurationsM ........................................................183
12 Features and ConfigurationsO ........................................................193
13 Features and ConfigurationsP ........................................................201
14 Features and ConfigurationsQ ........................................................273
15 Features and ConfigurationsR ........................................................277
16 Features and ConfigurationsS ........................................................283
17 Features and ConfigurationsT ........................................................301
18 Features and ConfigurationsU ........................................................323
Page
Page
1.1 A
1.1.1 Absent Message
1.1.2 Account Code Entry
1.1.3 ARS (Automatic Route Selection)
[Carrier Selection Procedure Flowchart]
[Programming Procedures] 1.
2.
[Programming Example: ARS Leading Number Exception Table]
3.
[Programming Example: ARS Leading Number Table]
4.
5.
[Command Explanation]
[Programming Example: Carrier Table]
6. Authorization Code for a Tenant
Authorization Code for Trunk Group
Itemized Billing Code
1.1.4 Automatic Callback Busy (Camp-on)
1.1.5 Automatic Extension Release
a. b.
1.1.6 Automatic Fax Transfer
[Available Automatic Fax Transfer Destinations]
1.1.7 Automatic Time Adjustment
1.
Page
Page
Page
2.1 B
2.1.1 BGM (Background Music)
[BGM]
[BGMExternal]
Page
Page
Page
3.1 C
3.1.1 Caller ID
1.
2.
3.
[Programming Example: Caller ID Modification]
<Modification Flowchart>
4.
a.
b.
c.
Page
3.1.2 Call Hold
Page
a. b.
3.1.3 Call Log, Incoming
Page
3-line display PT except KX-T7633/KX-T7630/
a. b. c.
3.1.4 Call Monitor
Page
3.1.5 Call Park
3.1.6 Call Pickup
Call Pickup Deny
[Directed Call Pickup]
[Group Call Pickup]
3.1.7 Call Splitting
3.1.8 Call Transfer
Transfer Recall for Call Transfer without Announcement
Page
Page
3.1.9 CALL WAITING FEATURES
a. b. c. d.
3.1.10 Call Waiting Tone
3.1.11 CELLULAR PHONE FEATURES
3.1.12 CLI (Calling Line Identification) Distribution
[Programming Example: System Speed Dialing Table]
1.
2.
3.1.13 CLIP (Calling Line Identification Presentation)
ISDN
ISDN
3.1.14 CO Line Access
Page
3.1.15 CO Line Call Limitation
3.1.16 Conference
3.1.17 Confirmation Tone
b.
3.1.18 Consultation Hold
3.1.19 COS (Class of Service)
3.1.20 CPC (Calling Party Control) Signal Detection
3.1.21 CTI (Computer Telephony Integration)
1. 2. 1.
2.
Page
Page
Page
4.1 D
4.1.1 Data Line Security
4.1.2 Dial Mode Selection
4.1.3 Dial Tone
4.1.4 Dial Tone Transfer
4.1.5 DID (Direct Inward Dialing)
[Method Flowchart]
[Programming Example: DID Table]
1. 2.
4.1.6 DIL (Direct In Line)
[Method Flowchart]
[Programming Example: DIL Table]
4.1.7 DISA (Direct Inward System Access)
[Flowchart]
4.1.7 DISA (Direct Inward System Access)
A
F
C C
A
4.1.7 DISA (Direct Inward System Access)
B
B C
C D D
A
E E
G
*
Document Version 2008-11 Feature Manual 77
DISA Intercept RoutingNo Dial
a. b. c.
DISA Built-in Automated Attendant Number (DISA AA Service)
Outgoing Message (OGM)
DISA Security Mode and Available Features
DISA Intercept RoutingBusy
a. b.
c.
Page
Page
Page
Page
Page
4.1.8 Display Information
a. b. c. d. e.
4.1.9 DND (Do Not Disturb)
4.1.10 Door Open
4.1.11 Doorphone Call
Page
Page
Page
5.1 E
5.1.1 EFA (External Feature Access)
5.1.2 Emergency Call
5.1.3 Executive Busy Override
d. e. f.
g.
5.1.4 Extension Dial Lock
1. 2. 3.
5.1.5 Extension Feature Clear
5.1.6 Extension PIN (Personal Identification Number)
a. b.
c. d. e. f.
5.1.7 Extension Port Configuration
a.
b.
c.
Page
5.1.8 External Relay
5.1.9 External Sensor
[Available Destinations]
Page
Page
Page
6.1 F
6.1.1 Fixed Buttons
[PT and Add-on Key Module]
[DSS Console]
6.1.2 Flash/Recall/Terminate
6.1.3 Flexible Buttons
[Button Usage]
Page
6.1.4 Flexible Numbering/Fixed Numbering
1. 2. 3. 1.
a.
b. c.
[Flexible Numbering Table (available while a dial tone is heard)]
Page
Page
Page
2.
[Flexible Numbering Table (available while a busy, DND, or ringback tone is heard)]
3.
[Fixed Numbering Table (available while dialing or talking)]
Page
6.1.5 Floating Extension
6.1.6 FWD (Call Forwarding)
[Available Destinations]
Page
Page
6.1.7 FWD/DND Button, Group FWD Button
FWD/DND Button Types
Group FWD Button Types
FWD/DND Setting by Fixed FWD/DND button
a.
b. c.
Page
Page
Page
7.1 G
7.1.1 GROUP FEATURES
1.
2.
a. b. c.
Paging Group
3.
4.
5.
6.
Page
Page
Page
8.1 H
8.1.1 Hands-free Answerback
8.1.2 Hands-free Operation
8.1.3 Headset Operation
8.1.4 HOSPITALITY FEATURES
8.1.5 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX)
Page
8.1.6 Hot Line
Page
Page
Page
9.1 I
9.1.1 ICD GROUP FEATURES
1.
2.
3.
4.
5.
9.1.2 ICD Group FeaturesGroup Call Distribution
1.
2.
[How the Group Call Waiting Feature Activates]
[ICD Group Button for Group Call Waiting]
a.
b.
3.
9.1.3 ICD Group FeaturesLog-in/Log-out
Wrap-up:
[Log-in/Log-out and Wrap-up Status Example]
Page
9.1.4 ICD Group FeaturesOutside Destinations
Virtual PS 4
Virtual PS 1
Virtual PS 2
Page
9.1.5 ICD Group FeaturesOverflow
Page
9.1.6 ICD Group FeaturesQueuing
[Command Table]
[Programming Example of Queuing Time Table]
Explanation for Queuing Time Table 01:
9.1.7 ICD Group FeaturesSupervisory
a.
b.
9.1.8 ICD Group FeaturesVIP Call
9.1.9 Idle Extension Hunting
1st
2nd
3rd
9.1.9 Idle Extension Hunting
[Available Destination]
9.1.10 INCOMING CALL FEATURES
1.
2.
3.
4.
5.
9.1.11 Intercept Routing
Page
[Available Intercept Destination]
Page
9.1.12 Intercept RoutingNo Destination
9.1.13 Intercom Call
9.1.14 Internal Call Block
[Programming Example: Internal Call Block]
a. b. c.
9.1.15 IP-PT (IP Proprietary Telephone)
9.1.16 ISDN (INTEGRATED SERVICES DIGITAL NETWORK) FEATURES
1.
2.
3.
Page
Page
10.1 L
10.1.1 LED Indication
2.
3.
4.
1 s
10.1.2 Line PreferenceIncoming
[Prime Line] 1. 2.
10.1.3 Line PreferenceOutgoing
10.1.4 Local Alarm Information
[Error Example]
Page
Page
11.1 M
11.1.1 Manager Features
11.1.2 MEMORY DIALING FEATURES
1.
2.
[Secret Dialing Example]
11.1.3 Message Waiting
Page
[SLT Message Waiting Lamp Light Patterns]
Pattern 1 Pattern 2
Pattern 4
Pattern 3
Pattern 5 Pattern 6
11.1.4 Music on Hold
a. b. c.
[KX-TDA100/KX-TDA200/KX-TDA600]
BGM No. Available Audio Sources 1 2
External music port 1 External music port 2/Internal audio source 1 or 2
11.1.5 Mute
Page
12.1 O
12.1.1 Off-hook Monitor
12.1.2 OGM (Outgoing Message)
a.
12.1.3 OHCA (Off-hook Call Announcement)
12.1.4 One-touch Dialing
12.1.5 Operator Features
Operator Call:
Page
Page
Page
13.1 P
13.1.1 Paging
Paging Group
[Programming Example]
13.1.2 Paralleled Telephone
Page
a. b.
[DPT + DPT + SLT]
13.1.3 Password Security
1. 2.
3.
4. 5.
6.
13.1.4 Pause Insertion
a.
b. c.
13.1.5 PC Console/PC Phone
13.1.6 PC Programming
1. 2.
1. Connection Methods for On-site Programming
2. Connection Methods for Remote Programming
Page
13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension
Making Calls with an SDN Button
LED Indication
2.
13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension
Ext. 101 (Boss)
Document Version 2008-11 Feature Manual 215
(Ext. 101)
7.
8.
13.1.8 Power Failure Restart
13.1.9 Power Failure Transfer
[KX-TDA600]
[KX-TDA100/KX-TDA200]
13.1.10 Predialing
13.1.11 Printing Message
13.1.12 Privacy Release
13.1.13 PRIVATE NETWORK FEATURES
Interface
Page
Explanation 1. [Making a TIE Line Call from an Extension]
A
[Receiving a Call through a TIE Line]
13.1.13 PRIVATE NETWORK FEATURES
Extension Number Method (Access without PBX Code)
PBX Code Method (Access with PBX Code)
A
Page
Page
TIE Line
b.
TIE Line
Page
1.
2. b.
1.
2.
3.
1.
2.
3. c.
[Programming Example of PBX-2]
TIE Line
1.
2.
TIE Line
1.
2.
1.
2.
Page
TIE Line
1.
2.
3. 4. To Make a TIE Line Call
a.
[TIE Line Routing and Modification Table of PBX-1]
b.
[TIE Line Routing and Modification Table of PBX-1]
To Receive a TIE Line Call a.
b.
Page
[TIE Line Network Connection Example]
TIE Line Call by Own PBX Extension Number
CO Line
Outside Caller
TIE Line Network
Case 3:
13.1.14 Private Network FeaturesCentralized Voice Mail
[CO Line Call Answered by the VPS, Transferred to Extension at Other PBX (Extension Number Method)]
Private network
[CO Line Call to an Extension Not Answered, Forwarded to Mailbox (Extension Number Method)]
Private network
PBX Code Method
Private network
Multiple VPSs
Page
13.1.15 Private Network FeaturesNDSS (Network Direct Station Selection)
[Example Network]
[Programming Procedure] 1.
2.
3.
ISDN-QSIG (PBX Direct Connection)
4.
Network Monitor Extensions Table
5.
Page
Page
13.1.16 Private Network FeaturesNetwork ICD Group
13.1.17 Private Network FeaturesPS Roaming by Network ICD Group
PBX-1
ICD Group
Virtual PS1
Virtual PS2
13.1.18 PRIVATE NETWORK FEATURESQSIG
[Standard Service Table]
Page
[Enhanced Service Table]
13.1.19 Private Network FeaturesQSIGCCBS (Completion of Calls to Busy Subscriber)
a. b.
13.1.20 Private Network FeaturesQSIGCF (Call Forwarding)
Calling Line Identification Presentation (CLIP) and Calling Name Identification Presentation (CNIP):
[CLIP/CNIP Example]
[COLP/CONP Example]
CLIP/COLP Number:
CNIP/CONP Name:
Calling/Connected Line Identification Restriction (CLIR/COLR):
Calling Name Identification Restriction (CNIR) and Connected Name Identification Restriction (CONR)
13.1.22 Private Network FeaturesQSIGCT (Call Transfer)
13.1.23 Private Network FeaturesVoIP (Voice over Internet Protocol)
Telephone Company
Required Programming
[TIE Line Routing and Modification Table]
Automatic Rerouting of VoIP Calls to Public CO Lines
13.1.24 PS Connection
1.
Page
13.1.25 PS Directory
13.1.26 PS Feature Buttons
13.1.27 PS Ring Group
a.
b.
c.
d.
[Programming Example: PS Ring Group]
[Example of PS Ring Groups 1 and 2]
ICD Groups vs. PS Ring Groups
[Example of CS Channels Used for PS Ring Group Calls and ICD Group Calls]
Page
13.1.28 PT Programming
Page
Page
Page
14.1 Q
14.1.1 Quick Dialing
[Programming Example: Quick Dialing]
14.1.2 Quick Setup
1.
2.
Page
Page
15.1 R
15.1.1 Redial, Last Number
15.1.2 Ring Tone Pattern Selection
[Ring Tone Patterns]
[Ring Tone Pattern Table]
[Programming Example of Ring Tone Pattern Table]
15.1.3 Room Status Control
[Example Use: Checked-in Mode]
Page
16.1 S
16.1.1 SMDR (Station Message Detail Recording)
16.1.1 SMDR (Station Message Detail Recording)
Automatically logs detailed information for each extension.
1.
Pattern B: 80-column text with call charge information
16.1.1 SMDR (Station Message Detail Recording)
120-column text
Page
[Programmable Items]
a.
Page
Page
16.1.2 Special Carrier Access Code
16.1.3 Speed Dialing, Personal
16.1.4 Speed Dialing, System
Page
16.1.5 SVM (Simplified Voice Message)
SVM2 Card
ESVM2/ESVM4 Card
Message Recording Limit
Floating Extension No. and Destination
a. b.
Page
Page
[Recording Greeting Messages]
[SVM Remote Access from CO Line]
Page
Page
17.1 T
17.1.1 T1 Line Service
1. [LCOT/GCOT/DID/TIE/OPX]
2.
17.1.2 TAFAS (Trunk Answer From Any Station)
17.1.3 Tenant Service
1. Tenant Member
Time Service
Page
a.
b.
c.
External Call Block
a. b. c.
17.1.4 Timed Reminder
17.1.5 Time Service
1.
2.
[Programming Example: Time Table]
[Visualization of Time Schedule for Tenant 1]
Page
[Programming Example: DIL Table]
1. 2. 3.
4.
5.
a. b. c. d.
17.1.6 TRS (Toll Restriction)
[Flowchart]
Denied Code Tables
Exception Code Tables
TRS Override by System Speed Dialing
TRS Level
International Calls
TRS Settings for Each Level
Page
1. 2. 3. 4.
Page
Page
Page
18.1 U
18.1.1 Upgrading the Software
Page
19.1 V
19.1.1 Verification Code Entry
[Example of Verification Codes and Their Programming]
19.1.2 Virtual PS
TIE Line
Virtual PS 2Virtual PS 1
19.1.3 Voice Mail (VM) Group
1.
PBX
VPS (DPT [Digital] Integration)
VM (DTMF) Group Assignment:
VM (DPT) Group Assignment:
[Programming Example of Extension Port]
3 3
101 102
[Programming Example of VM (DTMF) Group]
[Programming Example of VM (DPT) Group]
2.
[KX-TDA100/KX-TDA200/KX-TDA600]
19.1.4 Voice Mail DPT (Digital) Integration
Feature Explanation 1.
2.
3.
4.
Page
:
:::::::
:
PBX
Tenant 1
123-4567
123-2468
8.
9.
10.
11.
12.
Page
Page
19.1.5 Voice Mail DTMF Integration
3. a.
[FWD to the VPS Sequence Selection]
b.
[Intercept Routing to the VPS Sequence Selection]
[Example of a) & b)]
c.
[Performance of Pressing the VM Transfer Button and Entering an Extension Number]
d.
[Performance of Pressing the MESSAGE Button]
4.
[DTMF Status Signals and Conditions]
Page
Page
Page
20.1 W
20.1.1 Walking COS
20.1.2 Walking Extension
20.1.3 Whisper OHCA
20.1.4 Wireless XDP Parallel Mode
Page
Page
Page
Page
Page
21.1 Capacity of System Resources
System
Dialing
Groups
TRS
ARS
Call Log and Message Waiting
Voice Message
Hospitality Features
Networking
CTI
Password
Programmer Code
21.2 Exclusive Features Table
21.3 Tones/Ring Tones
Tone Patterns (Default)
Tone Patterns (Default)
Ring Tone Patterns (Default)*
21.4 Revision History
21.4.1 KX-TDA600 PLMPR Software File Version 5.0xxx
21.4.2 KX-TDA100/KX-TDA200 PMPR Software File Version 1.1xxx
21.4.3 KX-TDA100/KX-TDA200 PMPR Software File Version 2.0xxx
KX-TDA0920 SD Memory Card for Software Upgrade to Enhanced
21.4.4 KX-TDA100/KX-TDA200 PMPR Software File Version 3.0xxx
KX-TDA0920 SD Memory Card for Software Upgrade to Enhanced
21.4.5 KX-TDA100/KX-TDA200 PMPR Software File Version 3.2xxx
21.4.6 KX-TDA100/KX-TDA200 PMPR Software File Version 5.0xxx
21.4.7 KX-TDA50 PSMPR Software File Version 1.1xxx
21.4.8 KX-TDA50 PSMPR Software File Version 2.0xxx
KX-TDA5920 SD Memory Card for Software Upgrade to Enhanced
21.4.9 KX-TDA50 PSMPR Software File Version 3.0xxx
KX-TDA5920 SD Memory Card for Software Upgrade to Enhanced
21.4.10 KX-TDA50 PSMPR Software File Version 4.0xxx
21.4.11 KX-TDA50 PSMPR Software File Version 5.0xxx
Page
A
B
C
D
E
F
G
H
I
L
M
N
O
Q
R
S
T
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