3.1.5 Call Park
3.1.5 Call Park
Description
An extension user can place a call into a common parking zone of the PBX. The Call Park feature can be used as a transferring feature; this releases the user from the parked call to perform other operations. A parked call can be retrieved by any extension user.
Conditions
•Automatic Call Park
It is possible to select an idle parking zone automatically.
•Retry
If the specified parking zone is occupied or there is no vacant zone for Automatic Call Park, the originator will hear a busy tone. Retrying is possible while hearing a busy tone by selecting another parking zone or a vacant zone.
•Call Park Recall
If a parked call is not retrieved within a preprogrammed time period, the Call Park Recall tone will be heard at the Transfer Recall destination assigned to the extension which parked the call. If the destination is engaged in a call, the Hold Alarm will be heard.
•If a parked CO line call is not retrieved within a preprogrammed time period (Default: 30 minutes), it is automatically disconnected.
•Call Park Button
Pressing the Call Park button parks or retrieves a call in a preset parking zone.
Any flexible button can be customized as the Call Park button. It shows the current status of the preset parking zone as follows:
Light pattern
Slow red flashing
Off
Status
A call is parked in the preset parking zone
There are no parked calls
•Call Park (Automatic Park Zone) Button
Pressing the Call Park (Automatic Park Zone) button parks a call in an idle parking zone automatically. Any flexible button can be customized as the Call Park (Automatic Park Zone) button.
•Call Park Retrieve Deny
Internal Call Block (→ 9.1.14 Internal Call Block) also determines which extensions’ calls an extension user can retrieve from a parking zone, i.e., if extension 101 cannot call extension 201, then it cannot retrieve extension 201’s parked calls either.
PC Programming Manual References
4.4
→
→
4.8
6.5
→ Type
→ Parameter Selection (for Call Park)
→ Optional Parameter (Ringing Tone Type Number) (for Call Park)
6.13
→ Type
→ Parameter Selection (for Call Park)
Document Version | Feature Manual |
43