3.1.1 Caller ID
3.1 C
3.1.1 Caller ID
Description
The PBX can receive Caller ID information (a caller’s name and telephone number) from calls received on CO lines. This information can be shown on a proprietary telephone (PT) display when receiving a call and can be used to direct calls from specific callers to specific destinations automatically. Additionally, Caller ID information is logged in the Incoming Call Log of the extension which received the call, allowing the caller to view a record of incoming calls or make a call to a person in the call log later.
The PBX can be programmed to modify a caller’s telephone number when it is received and, for example, add a CO Line Access number or add/delete certain digits of incoming telephone numbers automatically. This allows an extension user to be able to make a call later to a telephone number logged in his or her call log without worrying about CO Line Access numbers, area codes, etc.
Note
•The term "Caller ID" used in this Feature Manual refers to features that can receive caller information sent from the telephone company and received on analog, ISDN, and T1 lines. Your network provider may use a different name for this type of service.
•To receive Caller ID information, you must subscribe to the telephone company’s Caller ID service and enable Caller ID for the appropriate CO line through system programming.
Caller ID to SLT Port:
Caller ID information can also be shown on a single line telephone (SLT) display. This feature is available only for SLTs compatible with
1.Caller ID Features
There are three features which can receive Caller ID information. The available feature depends on the type of CO line receiving the call.
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| Caller ID |
| Receives caller information sent from the telephone | – | ||
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| company over analog CO lines. |
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| Calling Line Identification |
| Receives caller information sent from the telephone | – | ||
| Presentation (CLIP) |
| company over ISDN lines. |
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| Automatic Number |
| Receives caller information sent from the telephone | → 17.1.1 T1 Line | ||
| Identification (ANI) |
| company over T1 lines. | Service | ||
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2. Caller |
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| Calling Line Identification |
| Caller ID information received by the PBX is used to | → 3.1.12 CLI | ||
| (CLI) Distribution |
| direct calls from specific callers to specific | (Calling Line | ||
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| destinations. The caller’s telephone number and a | Identification) | ||
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| destination must be assigned in the System Speed | Distribution | ||
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| Dialing Table. |
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Feature Manual | Document Version |
