Panasonic KX-TDA50 manual One-touch Transfer, Automatic Transfer by SDN Button or DSS Button

3.1.8 Call Transfer

Destination

Idle Line Access no. + Phone no.

Trunk Group Access no. + Trunk Group no. + Phone no.

Extension of Another PBX (via TIE Line, Access with PBX Code)

Extension of Another PBX (via TIE Line, Access without PBX Code)

Availability

*1 If the transfer destination does not answer, the call is sent to Voice Mail and a message can be recorded in the mailbox of the transfer destination. VM Group is only available as a destination for the KX-TDA50/KX-TDA100/KX-TDA200.

Conditions

•When an extension is transferring a party to another destination, the party will be in consultation hold until they reach the transfer destination. (→ 3.1.18 Consultation Hold)

•If Music on Hold is enabled, music can be sent to the held party while the call is being transferred (→ 11.1.4 Music on Hold). It is programmable whether a ringback tone or music is sent to the caller.

•If the transfer destination extension has set FWD to an outside party, the call will be transferred to the outside party. (→ 6.1.6 FWD (Call Forwarding))

•Class of Service (COS) programming determines the extensions that are able to transfer a call to an outside party. COS can also prohibit transferring to an extension of another PBX via the TIE line service using the PBX code method (Access with PBX Code). (→ 13.1.13 PRIVATE NETWORK FEATURES)

•One-touch Transfer

One-touch Transfer can be performed by pressing a One-touch Dialing button that has been assigned the TRANSFER command and the telephone number of the transfer destination. This is useful for transferring calls to an outside destination. (→ 11.1.2 MEMORY DIALING FEATURES)

•Automatic Transfer by SDN Button or DSS Button

Pressing an SDN button or DSS button during a conversation with an extension or outside party can automatically transfer the call to the specified destination (→ 13.1.7 PDN (Primary Directory Number)/ SDN (Secondary Directory Number) Extension). It is possible through system programming to prevent this feature from operating for extension to extension calls.

PC Programming Manual References

4.3[2-2] Operator & BGM— BGM and Music on Hold—Sound on Transfer

4.4[2-3] Timers & Counters—Dial / IRNA / Recall / Tone— Recall—Transfer Recall

4.11[2-7-1] Class of Service—COSSettings—TRS— Transfer to CO

4.17[2-9] System Options—Option 4

→ DSS Key—Automatic Transfer for Extension Call

→Transfer—Transfer to Busy Extension without BSS Operation

6.1[4-1-1] Wired Extension—ExtensionSettings—Option 1— Transfer Recall Destination

6.10[4-2-1] Portable Station—ExtensionSettings—Option 1— Transfer Recall Destination

PT Programming Manual References

[201]Transfer Recall Time

[503]Call Transfer to CO Line

[712]Music for Transfer

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Feature Manual Document Version 2008-11