9.1.2 ICD Group
The FWD feature can be assigned on an incoming call distribution group basis.
•COS for Incoming Call Distribution Groups
Each incoming call distribution group is assigned a COS number. Group FWD to an outside party can be enabled or disabled for each COS. The COS for incoming call distribution groups is also used for the Internal Call Block feature; when an extension user calls an incoming call distribution group, the PBX checks the COS of the calling extension against the COS of the incoming call distribution group (→ 9.1.14 Internal Call Block).
PC Programming Manual References
4.11
Call Forward to CO →Programming & Manager— 
Group Forward Set
5.12
→Overflow Queuing Busy →Overflow No Answer →Miscellaneous
5.15
5.13
PT Programming Manual References
[620]Incoming Call Distribution Group Member
[621]Incoming Call Distribution Group Delayed Ringing
[622]Incoming Call Distribution Group Floating Extension Number
[623]Incoming Call Distribution Group Name
[624]Incoming Call Distribution Group Distribution Method
[625]Destination for Overflow Time Expiration
[626]Overflow Time
[627]Destination When All Busy
[628]Queuing Call Capacity
[629]Queuing
[630]Queuing Time Table
[631]Sequences in Queuing Time Table
[632]Maximum Number of Agents
Feature Manual References
6.1.3 Flexible Buttons
6.1.6 FWD (Call Forwarding)
21.1Capacity of System Resources
9.1.2ICD Group Features—Group Call Distribution
Description
Incoming calls directed to an incoming call distribution group are distributed to the member extensions using the selected distribution method until a preprogrammed number of extensions (agents) are busy with calls. When incoming calls exceed the number of available extensions, calls enter a queue (→ 9.1.6 ICD Group
1.Distribution Method
Document Version | Feature Manual |
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