Panasonic KX-TDA50 Available Extension as a Supervisor Extension, Available Paired DSS Console

9.1.7 ICD Group Features—Supervisory

Feature

Log-in/Log-out Monitor and Remote Control

Description

Monitor: The supervisor extension can monitor the log-in/log-out status of the incoming call distribution group members through the corresponding DSS button light.

Remote Control: The supervisor extension can change the status of the members by pressing the corresponding DSS button.

[Example]

<Incoming Call Queue Monitor Display>

JAN.31 08:13AM FRI 601:Sales Section Waiting Calls Now :00006 Max. Waiting Time :05'10

EXIT LOG SPRVS

---Date and time

---ICD group's floating extension number and name

---Number of calls waiting in the queue

---Elapsed waiting time of the call queuing the longest

Since JAN.29	09:10AM	--- Monitoring starting date and time
Total Calls	:00996	--- Total number of incoming calls
Overflow Calls	:00131	--- Total number of overflowed calls
Lost Calls	:00039	--- Total number of lost calls
Average Waiting	:02'12	--- Average queuing time
EXIT	CLEAR

<Log-in/Log-out Monitor/Remote Control Mode with DSS Button light>

JAN.31 08:13AM FRI 601:Sales Section Waiting Calls Now :00006

Max. Waiting Time :05'10 With

EXIT

Log-in/Log-out Monitor DSS buttons show the status of the corresponding group members.

Log-in/Log-out Remote Control Pressing a DSS button changes the extension's status as follows:

Light pattern	Status	Status	Light pattern
Green on	Log-in (Ready)	Log-out	Red on
Slow Green Flashing	Log-in (Not Ready)	Log-in (Ready)	Green on
Red on	Log-out
Off	Extension in another ICD
	group

Conditions

•Available Extension as a Supervisor Extension

a.One supervisor extension can be assigned for each incoming call distribution group, but it need not belong to the group.

b.One extension can be the supervisor extension of more than one incoming call distribution group.

•Available Paired DSS Console

This feature is available for the KX-T7640, KX-T7440, and KX-T7441.

•Accumulation Value Clear

Accumulation value data (total incoming calls, total overflowed calls, lost calls, average queuing time) can be cleared manually. The date and time of clearing is saved and is shown on the display (monitoring starting date and time). When the value exceeds 99999 before clearing, "****" will be shown.

156

Feature Manual Document Version 2008-11