[Log-in/Log-out and Wrap-up Status Example]
Logged-out
Logged-in
Ready ReadyReady
Not Ready
Extn.
101
Extn.
102
Extn.
102
Extn.
103
Extn.
104
Wrap-up
Extn.
105
Extn.
106
Incoming call Incoming call Incoming call
Ready
Waiting for call
Call
completed
Call
arrives
Answering a call
Wrap-up
Finishing paperwork
Not Ready
Finishing paperwork/
temporary break
Wrap-up
time expires
Wrap-up
button pressed
Wrap-up
button pressed
Conditions
•It is programmable whether the last remaining logged-in extension can log out.
•Log-in/Log-out Button
A flexible button can be customized as the Log-in/Log-out button with the following parameters:
Parameter Usage
Light Pattern
Red on Off
No parameter Used with an ICD Group button,
or with the floating extension
number of an incoming call
distribution group, or with
(All).
— —
Floating extension number of a
specified incoming call
distribution group
Used to log in to or out of the
specified incoming call
distribution group.
Log-out Status Log-in Status
(All) Used to log in to or out of all
incoming call distribution groups
to which the extension user
belongs.
After Log-out
Operation
After Log-in
Operation
•If an ICD Group button is assigned, it also shows the log-in/log-out status of the corresponding group. The
light pattern is the same as the Log-in/Log-out button that includes the group number.
•Wrap-up Timer
–Two wrap-up timers can be programmed, an ICD Group member wrap-up timer and an extension
wrap-up timer. System programming selects which timer is used. When the ICD Group member
wrap-up timer is selected, the timer is only activated after calls to the extension through an ICD Group.
When the extension wrap-up timer is selected, the timer is activated after all calls to or from the
extension, including a retrieved call on hold.
–Only calls from ICD Groups cannot be received during the wrap-up time. Other calls are received as
normal.
–The wrap-up timer does not work for PS Ring Groups.
•Wrap-up Button
Document Version 2008-11 Feature Manual 147
9.1.3 ICD Group Features—Log-in/Log-out