When using an ESVM card for both the SVM feature and OGM feature, the first 64 messages in the card are
saved for OGM use and the remaining 186 messages will be for SVM use, as shown below:
ESVM4 Card
Block A
OGM Use:
64 Messages
Block B
OGM Use:
64 Messages
2 CH
2 CH
SVM Use: Disabled
OGM Use: Enabled
ESVM4 Card
Block A
OGM Use: SVM Use:
64 Messages 186 Messages
Block B
OGM Use: SVM Use:
64 Messages 186 Messages
SVM Use: Enabled
OGM Use: Enabled
2 CH
2 CH
ESVM4 Card
Block B
SVM Use:
250 Messages
2 CH
2 CH
SVM Use: Enabled
OGM Use: Disabled
Block A
SVM Use:
250 Messages
If the sum length of all recorded voice messages exceeds 90 % of total space on the SVM/ESVM card, the
display informs all extension users belonging to that card that the card is almost full. Users will hear dial tone
3 when going off-hook.
Floating Extension No. and Destination
An extension user can set incoming calls to be redirected to his message box on the SVM/ESVM card when
he cannot answer them. The user can set the floating extension number of the SVM/ESVM card as the
destination for redirected calls. Then, the SVM/ESVM card answers redirected calls, plays back the relevant
greeting message, and records a voice message. Incoming calls can be redirected to an SVM/ESVM card by
the following methods:
–Call Forwarding (FWD) (® 6.1.6 FWD (Call Forwarding))
–Intercept Routing—No Answer/Busy/DND (® 9.1.11 Intercept Routing)
[Programming Example for Intercept Routing]
Extension No. Assigned SVM/ESVM
Card No. Intercept Destination
Day Lunch Break Night
101 1102 591 591 591
102 1 103 591 591 591
301
(Operator) 2 – – – 591
In this example:
If a call is received at extension 101 and cannot be answered:
a. In day mode: the call will be redirected to extension 102.
b. In lunch/break/night mode: the call will be redirected to the SVM/ESVM card, and a voice message will be
recorded to the message box.
If a call is received at extension 301 (operator), the call will only be redirected to the SVM/ESVM card in night
mode.
If both FWD and Intercept Routing features are set for an extension, the FWD setting has priority. So, for
example, it is possible for extension 101 to temporarily set FWD settings from his extension to forward calls
to an SVM/ESVM card even during day mode.
296 Feature Manual Document Version 2008-11
16.1.5 SVM (Simplified Voice Message)