CPC Calling Party Control Signal Detection | Panasonic KX-TDA50

3.1.21 CTI (Computer Telephony Integration)

6.1[4-1-1] Wired Extension—ExtensionSettings—Main— COS

6.10[4-2-1] Portable Station—ExtensionSettings—Main— COS

PT Programming Manual References

2.1.8COS Programming [602] Class of Service

Feature Manual References

21.1 Capacity of System Resources

3.1.20 CPC (Calling Party Control) Signal Detection

Description

The Calling Party Control (CPC) signal is an on-hook indication (disconnect signal) sent from an analog CO line when the other party hangs up. To maintain efficient utilization of CO lines, the PBX monitors each line’s status and when CPC signal is detected on a line, the PBX disconnects the line and alerts the extension with a reorder tone.

Conditions

•CPC signal detection is programmable for incoming CO line calls, and for outgoing CO line calls.

•If your telephone company sends signals similar to CPC, it is recommended not to enable CPC signal detection on outgoing CO line calls.

•If CPC signal is detected during a conference call (→ 3.1.16 Conference), the line is disconnected. The remaining parties stay connected.

•If CPC signal is detected during a call between a caller using the Direct Inward System Access (DISA) feature (→ 4.1.7 DISA (Direct Inward System Access)) and an extension or an outside party, the line is disconnected.

PC Programming Manual References

3.11[1-1]Slot—Port Property - LCO Port— CPC Signal Detection Time—Outgoing, Incoming

3.17[1-1]Slot—Port Property - T1 Port (KX-TDA100/KX-TDA200/KX-TDA600 only)

→ CPC Signal Detection (DID)—Outgoing, Incoming

→ CPC Signal Detection (LCO/GCO)—Outgoing, Incoming

PT Programming Manual References

[413]LCOT CPC Signal Detection Time—Outgoing

[414]LCOT CPC Signal Detection Time—Incoming

3.1.21 CTI (Computer Telephony Integration)

Description

Computers can be connected to the PBX to provide extension users with access to advanced features such as pop-up display of caller information, computer-based speed dialing, etc. These features are made available

Document Version 2008-11

Feature Manual

63

Image 63

Panasonic KX-TDA50 manual CPC Calling Party Control Signal Detection, CTI Computer Telephony Integration

Contents

Feature Manual Introduction Abbreviations PC ProgrammingPT Programming Networking Features Built-in Small Call Center FeaturesComputer Telephony Integration CTI Features Hospitality Features Voice Mail FeaturesParalleled Telephone Features Portable Station PS Features List of Abbreviations VoIP Table of Contents 140 104126 132 13.1 202 10.1 17611.1 184 12.1 194 17.1 302 14.1 27415.1 278 16.1 284 21.4 Revision History 363 Features and Configurations-A Absent Message Type Message No System message Personal Message ExampleDescription Verification Code Entry Mode Option Forced DescriptionAccount Code Entry Account Button ARS Automatic Route Selection Leading Number Exception Table Carrier Selection Procedure FlowchartProgramming Procedures ARS Mode Programming Example ARS Leading Number Table Programming Example ARS Leading Number Exception Table ARS Leading Number Table ARS Routing Plan No Time Table *1 Carrier *2 PriorityCarrier Table Programming Example Carrier Table Command ExplanationAuthorization Code for a Tenant Authorization Code for Trunk Group ARS Data Import/Export When ARS Routing Takes PlaceItemized Billing Code Logging Outgoing Calls by Smdr Automatic Callback Busy Camp-on Destination Automatic Extension ReleaseAutomatic Fax Transfer Available Automatic Fax Transfer Destinations Daylight Saving Time Setting Automatic Time Adjustment Isdn Integrated Services Digital Network Features Automatic Time Adjustment Features and Configurations-B KX-TDA100/KX-TDA200 BGM Background MusicBGM-External KX-TDA50 → MOH-MOH Music On Hold KX-TDA50 only 5-2 External Pager BGM Background Music Features and Configurations-C Caller ID Feature Incoming Call Log Description Programming Example Caller ID ModificationAutomatic Caller ID Number Modification System Speed Dialing Table Modification Flowchart Programming Example System Speed Dialing Table GeneralCaller ID to SLT Port Call Hold Feature Regular Hold Exclusive Call Hold Description Music on Hold SLT Hold ModeMode Default Hold Call Hold Limitation Mode Hold Call Log, IncomingHold To be Retrieved from Another Extension*1 Call Log Button Light patternStatus of the corresponding call log Incoming Call Log Memory InformationIncoming Call Log for Calls to a PS Display Lock Incoming Call Log for Calls to an ICD Group Call Monitor COS Class of Service Call Park Call Pickup Call Pickup DenyDirected Call Pickup Call Splitting Group Call PickupExample Transfer Recall for Call Transfer without Announcement Call Transfer Available destination Destination Automatic Transfer by SDN Button or DSS Button One-touch Transfer DPT IP-PT Whisper Ohca Call Waiting Caller ID Visual Caller IDOFF Ohca Call Waiting Tone Hardware Requirement CLI Calling Line Identification Distribution If Automatic Caller ID Modification is used Incoming Call Features Clip Calling Line Identification Presentation Clir Button and Colr Button COLP/CLIR/COLR Assignment for Each Port Button Assignment CO Line AccessDirect CO Line Access Operation Group Hunting Order for Idle Line Access CO Line Call Limitation Unattended Conference Call Duration ConferenceUnattended Conference Conf Conference Button Type Tone Description Confirmation Tone Confirmation Tone Patterns Consultation Hold Walking COS COS Class of Service CTI Computer Telephony Integration CPC Calling Party Control Signal Detection First Party Call Control Third Party Call ControlCapable telephone IP-PT IP-PT Call Control CTI Computer Telephony Integration Features and Configurations-D Dial Mode Selection Data Line SecurityPulse to Tone Conversion Type Tone 1A/1B Tone 2A/2B Tone 3A/3B Description Dial Tone Dial Tone Transfer Toll Restriction Button Did Direct Inward Dialing Did No. *1 Method FlowchartProgramming Example did Table Did DIL Direct In Line Port No CLI Distribution DIL Destination*1 Programming Example DIL Table Disa Direct Inward System Access After Answering expires Flowchart From previous Programming Example Disa Built-in Automated Attendant Number Disa AA ServiceDisa Intercept Routing-No Dial Outgoing Message OGM Disa Intercept Routing-Busy Disa Security Mode and Available FeaturesSecurity Mode All Security CO Line Security No Security Security Mode Override by Verification Code Entry Disa Automatic Walking COS Disa Intercept Routing-DNDDisa Intercept Routing-No Answer Walking COS Through Disa Programming Example of System Speed Dialing Table Location CO Line Access + Telephone NumberDisa Delayed Answer Time DIL Destination Day Lunch Automatic Disa Activation Disa Mute TimeEnd of Call Detection CO-to-CO Line Call Duration Limitation Disa Reorder Tone Duration Call DenyVerification Code PIN Lock/Extension PIN Lock PC Programming Manual References Display Information DND Do Not Disturb Door Open Duration Door Open Call Duration Doorphone CallCall Destination Ring Duration Doorphone Call Destination Doorphone Number Reference Doorphone Call Features and Configurations-E EFA External Feature Access Flash/Recall TimeEFA Button Executive Busy Override Deny Emergency CallExecutive Busy Override Clip Number Notification KX-TDA100/KX-TDA200/KX-TDA600 only Extension Dial Lock Remote Extension Dial LockTRS Level Features Extension Feature Clear After Setting Paired SLT will ring Off Cleared If dial tone 2 is heard after Extension Feature ClearExtension PIN Personal Identification Number Extension PIN Display Extension Port ConfigurationExtension PIN Lock Remote Extension PIN Clear EXtra Device Port XDP External Relay Available Destinations External Sensor Document Version Feature Manual 101 102 Feature Manual Document Version Features and Configurations-F PT and Add-on Key Module Fixed Buttons DSS Console Terminate Button FLASH/RECALL Button ModeDisconnect Time Only for Flash/Recall Mode Flash/Recall/Terminate Button Usage Flexible Buttons 108 Feature Manual Document Version CTI Flexible Numbering/Fixed Numbering Flexible Numbering available while a dial tone is heard Feature Default Pattern With Without KX-TDA50 KX-TDA600KX-TDA200 112 Feature Manual Document Version Document Version Feature Manual 113 Fixed Numbering available while dialing or talking FeatureDefault Or 2*1 Fixed Numbering Table available while dialing or talking Fixed Numbering Feature number + Additional number Parameter OGM Floating Extension FWD Call Forwarding Type All Calls Busy No Answer Busy/No Answer CircumstanceFollow Me Extension CO Line Call Duration FWD for CO Line Calls/Intercom CallsFWD from Incoming Call Distribution Group Group FWD FWD to CO Line All Calls and Busy No Answer and Busy/No AnswerFollow Me 7 FWD/DND Button, Group FWD Button FWD/DND Button TypesGroup FWD Button Types FWD/DND Setting by Fixed FWD/DND button Fixed Buttons Flexible Buttons 124 Feature Manual Document Version Features and Configurations-G Call Pickup Group Trunk GroupExtension User Group Paging Group Idle Extension Hunting GroupIncoming Call Distribution Group Type VM DPT Group VM Dtmf Group Description VM Group 25 3-9 PS Ring Group-Member List 130 Feature Manual Document Version Features and Configurations-H Hands-free Answerback Headset Button Hands-free OperationHeadset Operation PTs with the Monitor Button Hospitality Features Smdr ARS Compatible Telephone Hot Line Hot Line Waiting Time 138 Feature Manual Document Version Features and Configurations-I ICD Group Features Supervisor Log-in/Log-out Monitor Supervisory Feature Incoming Call QueueRemote Control Monitor ICD Group Features-Group Call Distribution COS for Incoming Call Distribution GroupsDistribution Method Delayed Ringing How the Group Call Waiting Feature Activates ICD Group Button for Group Call WaitingNo Reply Redirection UCD or Priority Hunting Method FWD/DND Extension ICD Group Features-Log-in/Log-outWrap-up Automatic Call Distribution ACD Parameter Usage Light Pattern Red on Off Wrap-up TimerLog-in/Log-out and Wrap-up Status Example Log-in/Log-out Button Log-in/Log-out Information on Smdr Automatic Log-out ICD Group Features-Outside Destinations Cellular Phone XDP ParallelCellular Company Telephone Company KX-TDA100/KX-TDA200/KX-TDA600 Available Destination ICD Group Features-Overflow Example of a Busy on BusyAvailability Busy on Busy Programming Example of Queuing Time Table ICD Group Features-QueuingCommand Table Command OGM Wait Sequence c Overflow Disconnect None Hurry-up Button Explanation for Queuing Time TableQueuing TimeTable No Sequence *1 Manual Queue Redirection Feature Incoming Call Queue Monitor Description ICD Group Features-Supervisory Available Extension as a Supervisor Extension Available Paired DSS ConsoleAccumulation Value Clear Other Features while in Monitor Mode ICD Group Features-VIP Call Idle Extension Hunting Type Circular Hunting Terminated Hunting Description Idle Extension Hunting applies toIf all the searched extensions are busy Networking Type Used by Each CO Line Availability FWD/DND Mode Public Networking Type Destination Type Available Distribution Method for Public CO LinesDIL Did Available Destination No Destination Description Intercept RoutingType No Answer Irna Busy DND When the original destination is Type No Destination DescriptionAvailable Intercept Destination is Intercept Destination Available Intercept Destination KX-TDA50/KX-TDA100/KX-TDA200 only Irna Timer Intercept Routing-No Destination Intercept Routing-No Destination on/offIf an operator is not assigned Intercom Call Internal Call Block Programming Example Internal Call BlockCOS COS Hardware Requirement An IP-EXT card KX-NT307PSLP1528 Bluetooth ModuleIP-PT IP Proprietary Telephone Connection Example Port Mode Isdn Integrated Services Digital Network Features Bearer Mode ServiceL1 Active Mode and L2 Data Link Mode TEI Assignment Mode Private Network FEATURES-QSIG 21.2 Exclusive Features Table Features and Configurations-L LED Indication Digital proprietary telephone DPTAnalog proprietary telephone APT DSS Line Preference-Incoming Flashing Light PatternsType No Line Description Line Preference-Outgoing Prime LineICM/PDN Local Alarm Information Method Prime Line DescriptionLine Preference Override Explanation Error ExampleNumber Example Error Code Sub Code Description System Alarm Button Flexible Buttons Smdr Station Message Detail Recording Features and Configurations-M Manager Features Features Storing Method Details One-touch Dialing Last Number RedialOutgoing Call Log Quick Dialing Feature Storing Method Details Speed PersonalDialing System Message Button CO Line Access by Memory DialingMessage Waiting Secret Dialing Example 188 Feature Manual Document Version Pattern SLT Message Waiting Lamp Light Patterns Pattern 11 on Music Source Assignment Volume ControlMusic on Hold KX-TDA50 Mute Features and Configurations-O OGM Outgoing Message Off-hook Monitor Number of Messages Recording Time with the MSG2 MSG4 CardRecording Methods OGM Outgoing Messages One-touch Dialing Ohca Off-hook Call Announcement Full One-touch Dialing Operator FeaturesOperator Call One-touch Dialing Button Tenant Service Capacity of System Resources 200 Feature Manual Document Version Features and Configurations-P Paging Programming ExamplePaging Deny External Pager Priority Paralleled Telephone DescriptionsConnections Available Telephones APT + SLT DPT + DPT + SLT Length Password SecurityPassword Description Format Pause Insertion PC Console/PC Phone For PC Phone OnlyFor PC Console Only Modem connected to SLT port*1 Description PC ProgrammingConnection Methods for On-site Programming USB LAN Remote Programming Limitation Programmer Code and Password for System ProgrammingConnection Methods for Remote Programming Method Off-site modem On-site modem Description 212 Feature Manual Document Version SDN Button Status Making Calls with an SDN ButtonLED Indication SDN Direct Dial Call From 111-1111 Arrives at Ext Example of a Secretary Handling Calls for Multiple Bosses Call From 222-2222 Arrives at Ext Call From 111-1111 is Answered by ExtCall From 111-1111 is On Hold by Ext Call Held by Ext is Answered by Ext Outgoing Line Preference Call From 333-3333 is Answered by ExtCall From 333-3333 is Transferred by Ext to Extension Ring Tone Pattern Delayed Ringing Power Failure Restart Power Failure TransferKX-TDA600 KX-TDA100/KX-TDA200 Predialing Printing MessageStoring the Predialed Number in Personal Speed Dialing Privacy Release InterfacePRI Qsig Interface VoIP Network Type Making a TIE Line Call from an Extension TIE Line Routing Flowchart Making a TIE Line Call Receiving a Call through a TIE Line Case PBX Code Method Access with PBX Code CO Line-to-TIE Access TIE Line and CO Line ConnectionIncoming CO Line Call Destination Assignment FWD/Call Transfer/Intercept Routing to the TIE Line Telephone Company CO Line TIE Line Network TIE-to-CO Line Access CO Line Call through Other PBXs-by the ARS feature Example PBX Code Method Access with PBX Code Telephone Company 230 Feature Manual Document Version TRG TRG Programming Example of PBX-2 Extn Extn Case CO Line-to-TIE-to-CO Line Access FWD/Call Transfer/Intercept Routing to the CO LineExample Telephone Company TIE Line Routing and Modification Table To Make a TIE Line CallArea code Explanation Removed TIE Line Routing and Modification Table of PBX-1Priority Location Dial Modification PBX-4 To Receive a TIE Line Call Extension Number Method Access without PBX Code Example PBX-1 has the PBX TIE Line Call by Own PBX Extension Number TIE Line Network Connection Example Did Destination Trunk Group Number Private Network Features-Centralized Voice Mail Remote VPSLocal VPS Private network Multiple VPSs PBX Code Method Transfer to Mailbox PBX Code Method Routing Table Assignment Programming ProcedureQsig Port Setting Monitored PBX Example Network Extension Status Information Functions Example Isdn Network Port SettingISDN-QSIG PBX Direct Connection Transmit Network Monitor Extensions Table Hardware Requirements Private Network Features Private Network FEATURES-QSIG Private Network Features-Network ICD Group Virtual PS3 Private Network Features-PS Roaming by Network ICD Group Standard Service Table Private Network FEATURES-QSIG Calling Line Identification Restriction Clir QsigCall Transfer CT-by Qsig Description & Reference Enhanced Service Table PBX-1 PBX-2 Private Network Features-QSIG-CF Call Forwarding CLIP/CNIP Example COLP/CONP Example CNIP/CONP NameCalling/Connected Line Identification Restriction CLIR/COLR Private Network Features-QSIG-CT Call Transfer Call to Transferred to PBX Private Network Features-VoIP Voice over Internet ProtocolRequired Programming TIE Line Routing and Modification Table Automatic Rerouting of VoIP Calls to Public CO Lines IP-GW IP Gateway CircuitProgramming Example Destination Leading No IP Address Registration PS Connection As an Extension HandoverExample of Handover Connection PS Directory PS Ring Group PS Feature Buttons Programming Example PS Ring Group Example of PS Ring Groups 1Explanation PS Ring Group PS Ring Group ICD Group ICD Groups vs. PS Ring Groups Compatible PSs For KX-TDA100/KX-TDA200/KX-TDA600 only Authorized Programmer System Programming Password LevelPersonal Programming Data Reset PT Programming PT Programming Programming Mode Limitation 272 Feature Manual Document Version Features and Configurations-Q Quick Dialing Programming Example Quick DialingLocation No Quick Dialing No Desired Number Quick Setup ParameterPattern 2 without 276 Feature Manual Document Version Features and Configurations-R Outgoing Call Log Display by Redial Button Redial, Last NumberAutomatic Redial Interrupt Redial Ring Tone Pattern Selection Ring Tone PatternsRing Tone Pattern Table Timed Reminder Call Back LCS External Sensor Programming Example of Ring Tone Pattern TableIntercom CO Line Call/Hold Doorphone Call Recall TRG1 TRG2 Room Status Control Mode Room Status ControlLight Pattern Off Flashing Red Red on Status DSS button Example Use Checked-in Mode Features and Configurations-S Smdr Output Port Smdr Format Type and ContentsSmdr Station Message Detail Recording Pattern a 80-column text without call charge information Column text Pattern B 80-column text with call charge information Check-in/Check-out Through 9, , #Incoming CO Line Call Outgoing Intercom Call Programmable Items Smdr Format Serial Interface RS-232C Parameters Host PBX Access Code Emec Card KX-TDA6105 Connection of Peripherals Special Carrier Access Code If this PBX is installed behind an existing host PBXSpeed Dialing, Personal Call Directory-Speed Dialing Speed Dialing, System System Speed Dialing Display by Auto DIAL/STORE Button TRS Override by System Speed Dialing SVM2 Card Features for an extension user with a message boxFeature for a caller SVM Simplified Voice Message Recording Time with the ESVM2 ESVM4 Card Message Recording Limit Programming Example for Intercept Routing Extension No Floating Extension No. and Destination Message Notification Greeting Message for Each Time ModeSVM Remote Access from CO Line Direct Recording Message Box for Incoming Call Distribution ICD Group Accessing the Message Box of Another Extension Accessing the Message Box of Another Extension Recording Greeting MessagesMoving From SVM to Disa SVM Simplified Voice Message Personal Programming Features and Configurations-T 17.1.1 T1 Line Service Lcot Gcot DidOPX Floating Extension Number Tafas Trunk Answer From Any Station Tenant Configuration Tenant ServiceTime Service Pager Volume Call Blocking Example of Tenant ConfigurationTenant-to-Tenant Call Block System Management External Call Block Programming Example Internal Call Block Caller Called PartyTenant Programming Example External Call Block Programmable Time Timed Reminder Time Service To use the voice message featureTime Service Switching Mode Time Table Time Mode Switching Automatic Manual DescriptionProgramming Example Time Table Visualization of Time Schedule for Tenant Visualization of Time Schedule for Other Tenants Features Using Time Service Holiday Mode Time Service ButtonPort No Tenant Time DIL Destination Time Service Switching Mode Automatic/Manual Button TRS Toll Restriction Denied Code Tables Exception Code Tables TRS Override by System Speed DialingTRS Level TRS Settings for Each Level Denied Code Tables Level Not Programmable Table for Level Access Code is not stored in the PBX Host PBX Access Code/Special Carrier Access CodeAccess Code is stored in the PBX Access Code 320 Feature Manual Document Version Document Version Feature Manual 321 322 Feature Manual Document Version Features and Configurations-U Upgrading the Software Data FileStoring Area Features and Configurations-V COS*4 Verification Code EntryExample of Verification Codes and Their Programming PIN*3 Virtual PS Dials VM Group Type Description Voice Mail VM Group VM Dtmf Group Assignment VM DPT Group AssignmentProgramming Example of Extension Port Programming Example of VM Dtmf Group Programming Example of VM DPT GroupVM Dtmf Voice Mail DPT Digital Integration Feature Explanation Listening to a Recorded Message Direct Mailbox Access For DIL Calls DIL Programming ExampleDIL Destination VM Trunk For did Calls Paging by the VPS Caller’s Identification Notification to the VPSDid Number Notification to the VPS Status Notification to the VPS Live Call Screening LCS Two-way Recording into the VPSTransferring to a Mailbox of the VPS 338 Feature Manual Document Version Available Features for Follow on ID Voice Mail Dtmf IntegrationSystem Explanation Command Default VM Service FWD to a Mailbox of the VPS FWD to the VPS Sequence SelectionIntercept Routing to the VPS Sequence Selection Example of a & b None Default Transmitted Command AA Service Mode Performance of Pressing the Message ButtonListening to a Recorded Message Dtmf Status Signals and Conditions AA ServiceDefault Command Transfer Sent Busy Status Document Version Feature Manual 345 346 Feature Manual Document Version Features and Configurations-W Extension PIN Walking COS Walking Extension Whisper Ohca Wireless XDP Parallel Mode Example of Wireless XDP Parallel Mode, XDP Parallel Mode COS Class of Service Paralleled Telephone Document Version Feature Manual 353 354 Feature Manual Document Version Appendix KX-TDA600 KX-TDA200 Capacity of System Resources KX-TDA50/KX-TDA100/KX-TDA200/KX-TDA600 KX-TDA50KX-TDA100/ KX-TDA200 KX-TDA50/KX-TDA100/KX-TDA200 KX-TDA600 ARS KX-TDA100/ KX-TDA200 KX-TDA50 KX-TDA100 KX-TDA200 KX-TDA600128 Isdn Integrated Services Digital Network Features Exclusive Features Table Tones/Ring Tones Ring Tone Patterns Default KX-TDA100/KX-TDA200 Pmpr Software File Version KX-TDA600 Plmpr Software File Version FLASH/RECALL Cellular Phone Features PT Programming Quick Dialing Capacity of System Resources Document Version Feature Manual 367 KX-TDA50 Psmpr Software File Version Document Version Feature Manual 369 370 Feature Manual Document Version Document Version Feature Manual 371 Intercept Routing Music on Hold Index Index Directory, Call-Extension Dialling 168 179 284 Copyright