Panasonic KX-TDA50 Disa Intercept Routing-No Dial, Outgoing Message OGM, Programming Example

4.1.7 DISA (Direct Inward System Access)

Continued from previous page

Continued from previous page

What method is assigned for DISA Intercept Routing DND?

Is an Intercept Routing Busy destination

assigned?

Yes

Intercept Routing

No

press

(Busy Tone / DND Tone Continuation time expires)

The call is disconnected.

The call is routed to

the intercept destination. (Intercept Routing DND)

Busy tone OGM

Does the caller while hearing a busy

tone (Call Retry)?

Yes	The message for
	the DND mode is
	sent to the caller.

A

F

No

Is a DISA Busy

Message assigned?

Yes

The message for busy is sent to the caller.

The call is routed to

the intercept destination. (Intercept Routing Busy)

No

G

Busy tone

F

G

	No		Does the caller
		press	while hearing a busy
	(Busy Tone /		tone (Call Retry)?
	DND Tone
	Continuation
	time expires)		Yes
The call is disconnected.
			A

DISA Intercept Routing—No Dial

If the caller fails to dial any digits within a preprogrammed time period (DISA 1st Dial Time for Intercept) after hearing the outgoing message (OGM), one of the following can be selected through system programming:

a.Disable: The call will be terminated.

b.Operator: The call will be redirected to the operator.

c.AA-0,AA-9:The call will be redirected to the destination assigned to that AA number.

→4.4 [2-3] Timers & Counters—DISA / Door / Reminder / U. Conf— DISA—No Dial Intercept Timer

→[211] DISA Intercept Time

→7.3 [5-3-1] Voice Message—DISASystem—Option 1— DISA Intercept—Intercept when No Dial after DISA answers

DISA Built-in Automated Attendant Number (DISA AA Service)

After listening to the outgoing message (OGM), the caller may dial a single digit (DISA AA number). The destination for each DISA AA number can be assigned for each message. It is also possible to assign other DISA floating extension numbers as the destination (Multistep DISA AA Service).

If the caller dials a second digit within a preprogrammed time period (DISA 2nd Dial Time for AA), the DISA AA service is not employed.

→7.4 [5-3-2] Voice Message—DISA Message— 1 Digit AA Destination (Extension Number)—Dial0–9

→4.4 [2-3] Timers & Counters—DISA / Door / Reminder / U. Conf— DISA—2nd Dial Timer for AA

Outgoing Message (OGM)

When a call arrives on a DISA line, a prerecorded DISA message will greet and guide the caller.

Any extension assigned as the manager can record outgoing messages (OGMs). (→ 12.1.2 OGM (Outgoing Message))

[Programming Example]

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Feature Manual Document Version 2008-11