Flash/Recall/Terminate, Terminate Button

6.1.2 Flash/Recall/Terminate

Description

A proprietary telephone (PT) user can use the FLASH/RECALL button (Flash/Recall mode or Terminate mode) or Terminate button (Terminate mode) to disconnect the current call and originate another call without hanging up.

Flash/Recall Mode: Disconnects the line and the extension user hears the dial tone from the line used last. For example, if a CO line call is disconnected, the extension user will hear a new dial tone from the same CO line.

Terminate Mode: Disconnects the line and the extension user hears a dial tone via the preferred CO line. (→ 10.1.3 Line Preference—Outgoing)

Conditions

•FLASH/RECALL Button Mode

One of the following modes can be selected for each extension through system programming:

–Flash/Recall mode

–Terminate mode

–EFA mode (→ 5.1.1 EFA (External Feature Access))

•Terminate Button

Any flexible button can be customized as the Terminate button.

•Disconnect Time (Only for Flash/Recall Mode)

The amount of time between successive accesses to the same CO line is programmable for each CO line port.

•This feature generates a Station Message Detail Recording (SMDR) call record (→ 16.1.1 SMDR (Station Message Detail Recording)), restarts the call timer, inserts a pause, and checks the Toll Restriction (TRS) level (→ 17.1.6 TRS (Toll Restriction)) again.

•The Terminate feature will be performed when pressing the FLASH/RECALL button regardless of the mode that the FLASH/RECALL button has been set to, in the following situations:

–When a call is made using ARS. (→ 1.1.3 ARS (Automatic Route Selection))

–When a CO line call is made with the INTERCOM button.

–When a CO line call is made with an Incoming Call Distribution (ICD) group button.