Toshiba qosmio f10 manual Optical Drive Troubleshooting

2.10 Optical Drive Troubleshooting 2 Troubleshooting Procedures

2.10 Optical Drive Troubleshooting

To check if the optical drive is defective or not, follow the troubleshooting procedures below as instructed.

Procedure 1: Diagnostic Test Program Execution Check

Procedure 2: Connector Check and Replacement Check

Procedure 1 Diagnostic Test Program Execution Check

Prepare the tools before the test. (Refer to tools for implementing the Diagnostics procedures on page 2-1.)

Execute the CD-ROM/DVD-ROM Test in the Diagnostic Program. Refer to Chapter 3, Tests and Diagnostics for more information on how to perform the test program.

If any error is detected by the test, go to Procedure 2.

Procedure 2 Connector Check and Replacement Check

The optical drive may be disconnected from the system board or faulty. Disassemble the computer following the steps described in Chapter 4 and perform the following checks:

Check 1 Make sure the optical drive and the system board are firmly connected.

If the connection is loose, reconnect it firmly and return to Procedure 1. If there is still an error, perform Check 2.

Check 2 The optical drive may be faulty. Replace the optical drive with a new one following the steps in Chapter 4. If the problem still occurs, perform Check 3.

Check 3 The system board may be faulty. Replace it with new one following the instructions in Chapter 4.

2-50 QOSMIO F10 Maintenance Manual (960-498)