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2 Troubleshooting Procedures
2
-
ii
QOSMIO
F
10 Maintenance Manual (960
-
498
)
2
Contents
Main
Toshiba Personal Computer QOSMIO F10 Maintenance Manual
TOSHIBA CORPORATION
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Preface
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Table of Contents
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Chapter 1 Contents
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1.1 Features
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1.3 2.5-inch Hard Disk Drive 1 Hardware Overview
1.3 2.5-inch Hard Disk Drive
Figure 1-3 2.5-inch HDD Table 1-1 2.5-inch HDD dimensions (1/2)
1 Hardware Overview 1.3 2.5-inch Hard Disk Drive
Table 1-1 2.5-inch HDD dimensions (2/2)
1.3 2.5-inch Hard Disk Drive 1 Hardware Overview
1 Hardware Overview 1.3 2.5-inch Hard Disk Drive
Table 1-2 2.5-inch HDD specifications (2/2)
1.4 Optical Drive
1 Hardware Overview 1.4 Optical Drive
Table 1-4 DVD Super Multi drive specifications (1/4)
1.4 Optical Drive 1 Hardware Overview
Table 1-4 DVD Super Multi drive specifications (2/4)
1 Hardware Overview 1.4 Optical Drive
Table 1-4 DVD Super Multi drive specifications (3/4)
1.4 Optical Drive 1 Hardware Overview
Table 1-4 DVD Super Multi drive specifications (4/4)
1.5 Keyboard
1.6 TFT Color Display
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1.7 Power Supply
1 Hardware Overview 1.7 Power Supply
Table 1-7 Power supply output rating (2/2)
1.8 Batteries
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1.9 AC Adapter
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Chapter 2 Contents
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2.1 Troubleshooting
2.2 Troubleshooting Flowchart
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2.3 Power Supply Troubleshooting
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2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting
Table 2-3 Error code
? DC power supply (AC adapter)
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2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting
? 1R5-C1V output
? PPV output
? PTV output
? E5V output
2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures
? E3V output
? 2R5-P2V output
? PGV output
? 1R25-B1V output
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2.4 System Board Troubleshooting
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2.4 System Board Troubleshooting 2 Troubleshooting Procedures
Table 2-4 Debug port (Boot mode) error status (1/9)
2 Troubleshooting Procedures 2.4 System Board Troubleshooting
Table 2-4 Debug port (Boot mode) error status (2/9)
2.4 System Board Troubleshooting 2 Troubleshooting Procedures
Table 2-4 Debug port (Boot mode) error status (3/9)
2 Troubleshooting Procedures 2.4 System Board Troubleshooting
Table 2-4 Debug port (Boot mode) error status (4/9)
2.4 System Board Troubleshooting 2 Troubleshooting Procedures
Table 2-4 Debug port (Boot mode) error status (5/9)
2 Troubleshooting Procedures 2.4 System Board Troubleshooting
Table 2-4 Debug port (Boot mode) error status (6/9)
2.4 System Board Troubleshooting 2 Troubleshooting Procedures
Table 2-4 Debug port (Boot mode) error status (7/9)
2 Troubleshooting Procedures 2.4 System Board Troubleshooting
Table 2-4 Debug port (Boot mode) error status (8/9)
2.4 System Board Troubleshooting 2 Troubleshooting Procedures
2-28 QOSMIO F10 Maintenance Manual (960-498)
Table 2-4 Debug port (Boot mode) error status (9/9)
2 Troubleshooting Procedures 2.4 System Board Troubleshooting
QOSMIO F10 Maintenance Manual (960-498) 2-29
Table 2-5 Debug port (Suspend mode) error status (1/3)
2.4 System Board Troubleshooting 2 Troubleshooting Procedures
2-30 QOSMIO F10 Maintenance Manual (960-498)
Table 2-5 Debug port (Suspend mode) error status (2/3)
LED Status Test item Contents
2 Troubleshooting Procedures 2.4 System Board Troubleshooting
QOSMIO F10 Maintenance Manual (960-498) 2-31
Table 2-5 Debug port (Suspend mode) error status (3/3)
2.4 System Board Troubleshooting 2 Troubleshooting Procedures
2-32 QOSMIO F10 Maintenance Manual (960-498)
Table 2-6 Debug port (Resume mode) error status (1/4)
LED Status Test item Contents
2 Troubleshooting Procedures 2.4 System Board Troubleshooting
QOSMIO F10 Maintenance Manual (960-498) 2-33
Table 2-6 Debug port (Resume mode) error status (2/4)
LED Status Test item Contents
2.4 System Board Troubleshooting 2 Troubleshooting Procedures
2-34 QOSMIO F10 Maintenance Manual (960-498)
Table 2-6 Debug port (Resume mode) error status s (3/4)
LED status Test item Contents
2 Troubleshooting Procedures 2.4 System Board Troubleshooting
QOSMIO F10 Maintenance Manual (960-498) 2-35
Table 2-6 Debug port (Resume mode) error status (4/4)
LED status Test item Contents
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2.5 USB 3.5 FDD Troubleshooting
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2.6 2.5 HDD Troubleshooting
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2.7 Keyboard Troubleshooting
2.8 Touch Pad Troubleshooting
2.9 Display Troubleshooting
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2.10 Optical Drive Troubleshooting
2.11 Modem Troubleshooting
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2.12 LAN Troubleshooting
2.13 Wireless LAN Troubleshooting
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2.14 Sound Troubleshooting
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2.15 TV Tuner Troubleshooting
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Chapter 3 Contents
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3.1 The Diagnostic Test
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3.2 Executing the Diagnostic Test
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3.3 Setting of the hardware configuration
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3.4 Heatrun Test
3 Tests and Diagnostics 3.5 Subtest Names
QOSMIO F10 Maintenance Manual (960-498) 3-13
3.5 Subtest Names
3.5 Subtest Names 3 Tests and Diagnostics
3-14 QOSMIO F10 Maintenance Manual (960-498)
Table 3-1 Subtest names (2/2)
3.6 System Test
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3.7 Memory Test
3.8 Keyboard Test
3.9 Display Test
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3.10 Floppy Disk Test
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3.11 Printer Test
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3.12 Async Test
3.13 Hard Disk Test
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3.14 Real Timer Test
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3.15 NDP Test
3.16 Expansion Test
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3.17 CD-ROM/DVD-ROM Test
3.18 Error Code and Error Status Names 3 Tests and Diagnostics
3-36 QOSMIO F10 Maintenance Manual (960-498)
3.18 Error Code and Error Status Names
3 Tests and Diagnostics 3.18 Error Code and Error Status Names
QOSMIO F10 Maintenance Manual (960-498) 3-37
Table 3-2 Error codes and error status names (2/3)
3.18 Error Code and Error Status Names 3 Tests and Diagnostics
3-38 QOSMIO F10 Maintenance Manual (960-498)
Table 3-2 Error codes and error status names (3/3)
3.19 Hard Disk Test Detail Status
3.19 Hard Disk Test Detail Status 3 Tests and Diagnostics
3-40 QOSMIO F10 Maintenance Manual (960-498)
Table 3-4 Error register contents
3.20 ONLY ONE TEST
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3.21 Head Cleaning
3.22 Log Utilities
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3.23 Running Test
3.24 Floppy Disk Drive Utilities
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3.25 System Configuration
3 Tests and Diagnostics 3.25 System Configuration
QOSMIO F10 Maintenance Manual (960-498) 3-57
Press Enter to return to the DIAGNOSTIC MENU.
System Configuration Display : Ver X.XX [Machine Name ???]
3.26 Wireless LAN Test Program (Intel-made b/g)
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3.27 Wireless LAN Test Program (Intel-made a/b/g)
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3.28 Wireless LAN Test Program (Askey-made)
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3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program
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3 Tests and Diagnostics 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program
QOSMIO F10 Maintenance Manual (960-498) 3-79
Table 3-5 Error message
3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics
3-80 QOSMIO F10 Maintenance Manual (960-498)
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3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics
3-82 QOSMIO F10 Maintenance Manual (960-498)
3 Tests and Diagnostics 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program
QOSMIO F10 Maintenance Manual (960-498) 3-83
3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics
3-84 QOSMIO F10 Maintenance Manual (960-498)
3 Tests and Diagnostics 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program
QOSMIO F10 Maintenance Manual (960-498) 3-85
Table 3-7 Error code for Bluetooth test (BD_ADDR of the DUT) (2/2)
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3.30 Sound Test program
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3.31 SETUP
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Chapter 4 Contents
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4.1 Overview
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4.2 Battery pack/PC card/Bridge Media
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4.3 HDD
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4.4 Memory module
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4.5 Keyboard/Bluetooth
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4.6 Switch membrane
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4.7 Optical drive
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4.8 Display assembly
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4.9 SD board/MDC
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4.10 Fan
4.11 Wireless LAN board
4.12 System board
4.12 System board 4 Replacement Procedures
Figure 4-24 Removing the system board
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4.13 RTC battery
4.14 TV tuner module/Guide
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4.15 Heat sink/CPU
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4.16 VGA Heat sink
4.17 PC card cover
4.18 Speaker/VGA fan
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4.19 Battery latch
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4.20 Touch pad
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4.21 SJ board
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4.22 Microphone
4.23 LCD unit/FL inverter
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4.24 Wireless antennas/ LCD harness
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4.25 Hinge
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4.26 Fluorescent lamp
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Appendix Contents
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Appendix A Handling the LCD Module
Precautions for handling the LCD module
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Appendix B Board Layout
B.1 System Board Front View
Figure B-1 System board layout (front)
B.1 System Board Front View Appendix B Board Layout
Table B-1 System board ICs and connectors (front)
Appendix B Board Layout B.2 System Board Back View
B.2 System Board Back View
Figure B-2 System board layout (back)
B.2 System Board Back View Appendix B Board Layout
Table B-2 System board ICs and connectors (back)
B.3 SD Board Front View
B.4 SD Board Back View
B.5 SJ Board Front View
B.6 SJ Board Back View
Appendix C Pin Assignment
System Board (FCLSY*) C.1 CN1800 HDD I/F connector (44-pin)
Table C-1 HDD I/F connector (44-pin)
C.2 CN1820 ODD I/F connector (50-pin) Appendix C Pin Assignment
C.2 CN1820 ODD I/F connector (50-pin)
Table C-2 ODD I/F connector (50-pin)
Appendix C Pin Assignment C.3 CN2110 PC card I/F connector (70-pin)
C.3 CN2110 PC card I/F connector (70-pin)
Table C-3 PC card I/F connector (70-pin) (1/2)
C.4 CN3230 Keyboard I/F connector (34-pin) Appendix C Pin Assignment
Table C-3 PC card I/F connector (70-pin) (2/2)
C.4 CN3230 Keyboard I/F connector (34-pin)
Table C-4 Keyboard I/F connector (34-pin)
Appendix C Pin Assignment C.5 CN4400 Bluetooth I/F connector (20-pin)
C.5 CN4400 Bluetooth I/F connector (20-pin)
Table C-5 Bluetooth I/F connector (20-pin)
C.6 CN8810 1st battery connector (10-pin)
Table C-6 1st battery connector (10-pin)
C.7 CN8490 RTC battery connector (3-pin)
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C.15 CN9500 Sound board I/F connector (50-pin) Appendix C Pin Assignment
C.15 CN9500 Sound board I/F connector (50-pin)
Table C-15 Sound board I/F connector (50-pin)
Appendix C Pin Assignment C.16 CN9650 SWITCH I/F connector (20-pin)
C.16 CN9650 SWITCH I/F connector (20-pin)
Table C-16 SWITCH I/F connector (20-pin)
C.17 J4100 Network I/F connector (12-pin)
Table C-17 Network I/F connector (12-pin)
C.18 CN4200 1394 I/F connector (4-pin) Appendix C Pin Assignment
C.18 CN4200 1394 I/F connector (4-pin)
Table C-18 1394 I/F connector (4-pin)
C.19 IS2101 MEDIA BRIDGE I/F connector (42-pin)
Table C-19 MEDIA BRIDGE I/F connector (42-pin)
C.20 CN1400 Memory connector A (200-pin)
Table C-20 Memory connector A (200-pin) (1/3)
PIN No. Signal name I/O PIN No. Signal name I/O
C.20 CN1400 Memory connector A (200-pin) Appendix C Pin Assignment
C-12 QOSMIO F10 Maintenance Manual (960-498)
Table C-20 Memory connector A (200-pin) (2/3)
PIN No. Signal name I/O PIN No. Signal name I/O
Appendix C Pin Assignment C.20 CN1400 Memory connector A (200-pin)
QOSMIO F10 Maintenance Manual (960-498) C-13
Table C-20 Memory connector A (200-pin) (3/3)
PIN No. Signal name I/O PIN No. Signal name I/O
C.21 CN1401 Memory connector B (200-pin) Appendix C Pin Assignment
C.21 CN1401 Memory connector B (200-pin)
Table C-21 Memory connector B (200-pin) (1/3)
PIN No. Signal name I/O PIN No. Signal name I/O
Appendix C Pin Assignment C.21 CN1401 Memory connector B (200-pin)
QOSMIO F10 Maintenance Manual (960-498) C-15
Table C-21 Memory connector B (200-pin) (2/3)
PIN No. Signal name I/O PIN No. Signal name I/O
C.21 CN1401 Memory connector B (200-pin) Appendix C Pin Assignment
C-16 QOSMIO F10 Maintenance Manual (960-498)
Table C-21 Memory connector B (200-pin) (3/3)
PIN No. Signal name I/O PIN No. Signal name I/O
Appendix C Pin Assignment C.22 CN2200 Mini PCI I/F connector (124-pin)
C.22 CN2200 Mini PCI I/F connector (124-pin)
Table C-22 Mini PCI I/F connector (124-pin) (1/2)
C.22 CN2200 Mini PCI I/F connector (124-pin) Appendix C Pin Assignment
Table C-22 Mini PCI I/F connector (124-pin)(2/2)
Appendix C Pin Assignment C.23 CN2400 WW Tuner I/F connector (124-pin)
C.23 CN2400 WW Tuner I/F connector (124-pin)
Table C-23 WW Tuner I/F connector (124-pin) (1/2)
C.23 CN2400 WW Tuner I/F connector (124-pin) Appendix C Pin Assignment
Table C-23 WW Tuner I/F connector (124-pin)(2/2)
Appendix C Pin Assignment C.24 CN3201 PAD I/F connector (4-pin)
C.24 CN3201 PAD I/F connector (4-pin)
Table C-24 PAD I/F connector (4-pin)
C.25 PJ5600 LCD I/F connector (41-pin)
Table C-25 LCD I/F connector (41-pin)
C.26 CN5080 CRT I/F connector (15-pin) Appendix C Pin Assignment
C.26 CN5080 CRT I/F connector (15-pin)
Table C-26 CRT I/F connector (15-pin)
C.27 CN5501 S-video I/F connector (4-pin)
Table C-27 S-video I/F connector (4-pin)
C.28 CN3400 Debug port (4-pin)
C.29 CN5502 D-video I/F connector (14-pin)
Table C-29 D-video I/F connector (14-pin)
C.30 CN5801 TV Input connector (14-pin)
Table C-30 TV Input connector (14-pin)
C.31 CN3000 MDC I/F connector (30-pin) Appendix C Pin Assignment
SD Board (FCLSD*) C.31 CN3000 MDC I/F connector (30-pin)
Table C-31 MDC I/F connector (30-pin)
C.32 CN4620 USB I/F Relay connector (8-pin)
Table C-32 USB I/F Relay connector (8-pin)
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C.36 CN9550 Sound jack board I/F connector (21-pin) Appendix C Pin Assignment
C.36 CN9550 Sound jack board I/F connector (21-pin)
Table C-36 Sound jack board I/F connector (21-pin)
Appendix C Pin Assignment C.37 CN9510 System board I/F connector (50-pin)
C.37 CN9510 System board I/F connector (50-pin)
Table C-37 System board I/F connector (50-pin)
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Appendix C Pin Assignment C.42 CN9614 TV-tuner connector (12-pin)
C.42 CN9614 TV-tuner connector (12-pin)
Table C-42 TV-tuner connector (12-pin)
C.43 CN9615 SVP connector (14-pin)
Table C-43 SVP connector (14-pin)
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C.47 CN9560 Sound board I/F connector (21-pin)
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Appendix D Keyboard Scan/Character Codes
Table D-1 Scan codes (set 1 and set 2) (1/4)
Appendix D Keyboard Scan/Character Codes
Table D-1 Scan codes (set 1 and set 2) (2/4)
Appendix D Keyboard Scan/Character Codes
Table D-1 Scan codes (set 1 and set 2) (3/4)
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Appendix D Keyboard Scan/Character Codes
QOSMIO F10 Maintenance Manual (960-498) D-5
Table D-2 Scan codes with left Shift key
Appendix D Keyboard Scan/Character Codes
D-6 QOSMIO F10 Maintenance Manual (960-498)
Table D-3 Scan codes in Numlock mode
Table D-4 Scan codes with Fn key
Appendix D Keyboard Scan/Character Codes
Table D-5 Scan codes in overlay mode
Table D-6 No.124 key scan code
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Appendix E Key Layout
E.1 Keyboard Layout
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Appendix F Wiring Diagrams
F.1 LAN Loopback Connector
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Appendix G BIOS Rewrite Procedures
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Appendix H EC/KBC Rewrite Procedures
