Appendix I Reliability, Table I-1 Mtbf | Toshiba qosmio f10 specification

Appendix I Reliability

The following table shows MTBF (Mean Time Between Failures) in maximum configuration.

	Table I-1 MTBF

Component		Time (hours)

System		5,277

QOSMIO F10 Maintenance Manual (960-498)

I-1

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Toshiba qosmio f10 manual Appendix I Reliability, Table I-1 Mtbf

Contents

File Number Qosmio F10 Trademarks Preface Safety Precautions Qosmio F10 Maintenance Manual Acronyms Conventions Table of Contents Chapter Tests and Diagnostics HDD Chapter Replacement Procedures Appendices Qosmio F10 Maintenance Manual Chapter Hardware Overview Hardware Overview Chapter Contents Tables Figures Hardware Overview Features Features LCD Features Hardware Overview ? LAN/MODEM Front of the computer and the system units configuration Hardware Overview System Block Diagram System Block Diagram ? CPU System Block Diagram Hardware Overview Hardware Overview System Block Diagram ? Tmds Hardware Overview System Block Diagram Standard value Parameter 2.5-inch Hard Disk Drive2.5-inch Hard Disk Drive Hardware Overview Hardware Overview 2.5-inch Hard Disk Drive 2.5-inch HDD dimensions 2/2 Specification Hgst Parameter 2.5-inch HDD specifications 1/2Specification Toshiba Parameter Specification Fujitsu Parameter 2.5-inch HDD specifications 2/2 Parameter Standard value Optical DriveOptical Drive Hardware Overview Hardware Overview Optical Drive DVD Super Multi drive specifications 1/4Parameter Drive Specification Usrw 10X CLV DVD Super Multi drive specifications 2/4 Parameter Matsushita G8CC00021611 Supporting Double Layer DVD Super Multi drive specifications 3/4 Parameter Teac G8CC00024611 Supporting Double Layer DVD Super Multi drive specifications 4/4 Hardware Overview Keyboard Keyboard TFT Color Display SpecificationsTFT Color Display Hardware Overview LCD Module Hardware Overview TFT Color Display FL inverter board specificationsFL Inverter Board G71C0004F310 Power Supply Hardware Overview Power SupplyPower supply output rating 1/2 Voltage Power supply output rating 2/2 Hardware Overview Power Supply Main Battery Battery specificationsBattery Name Battery Element Output Voltage Capacity Batteries Time required for charges of main battery Battery Charging ControlHardware Overview Batteries 10 Data preservation time Condition Time RTC Battery11 Time required for charges of RTC battery Parameter Specification G71C00024410 AC adapter specificationsAC Adapter Hardware Overview AC Adapter AC Adapter Hardware Overview Chapter Troubleshooting Procedures Troubleshooting Procedures Power Status Check Troubleshooting Procedures Troubleshooting flowchart Set of tool for debug port test Troubleshooting Procedures Troubleshooting Troubleshooting Flowchart Troubleshooting Procedures Troubleshooting Flowchart Troubleshooting flowchart 1/2 Troubleshooting Procedures Troubleshooting Flowchart Troubleshooting flowchart 2/2 Troubleshooting Procedures Troubleshooting Flowchart Power Supply Troubleshooting Troubleshooting Procedures Power Supply TroubleshootingProcedure 1 Power Status Check Battery icon DC in icon Troubleshooting Procedures Power Supply TroubleshootingDC in icon Power supply status Procedure 2 Error Code Check Error code Meaning Error codeError code Where error occurs ? Second Battery ? 1R5-C1V output ? E3V output ? 2R5-B2V output Procedure 4 Charging Check Procedure 3 Connection Check Procedure 5 Replacement Check System Board Troubleshooting Troubleshooting Procedures System Board Troubleshooting Procedure 1 Message Check Troubleshooting Procedures System Board Troubleshooting KBC Error HDC Error A set of tool for debug port test Procedure 2 Debug Port Check Check SUM Check Debug port Boot mode error status 1/9 Beep Debug port Boot mode error status 2/9 Cmos Debug port Boot mode error status 3/9 Debug port Boot mode error status 4/9 VGABUS=0 Debug port Boot mode error status 5/9 Pciconfiguration Debug port Boot mode error status 6/9 Irterrstsbuf Debug port Boot mode error status 7/9 Prebootsetup Debug port Boot mode error status 8/9 Debug port Boot mode error status 9/9 Debug port Suspend mode error status 1/3 LED Status Test item Contents Debug port Suspend mode error status 2/3 LED Status Test item Contents Debug port Suspend mode error status 3/3 Debug port Resume mode error status 1/4 FDD Debug port Resume mode error status 2/4 SIO Debug port Resume mode error status s 3/4 Debug port Resume mode error status 4/4 Procedure 4 Replacement Check Procedure 3 Diagnostic Test Program Execution Check Procedure 1 FDD Head Cleaning Check USB 3.5 FDD TroubleshootingTroubleshooting Procedures USB 3.5 FDD Troubleshooting Procedure 2 Diagnostic Test Program Execution Check USB 3.5 FDD Troubleshooting Troubleshooting ProceduresFDD error code and status Code Status Procedure 3 Connector Check and Replacement Check Procedure 1 Partition Check 2.5 HDD Troubleshooting2.5 HDD Troubleshooting Troubleshooting Procedures Procedure 2 Message Check Troubleshooting Procedures 2.5 HDD Troubleshooting Procedure 3 Format Check 2.5 Hard disk drive error code and status Procedure 4 Diagnostic Test Program Execution Check Procedure 5 Connector Check and Replacement Check Troubleshooting Procedures Keyboard Troubleshooting Keyboard TroubleshootingProcedure 1 Diagnostic Test Program Execution Check Procedure 2 Connector Check and Replacement Check Touch Pad Troubleshooting Troubleshooting Procedures Touch Pad Troubleshooting Procedure 1 External Monitor Check Display TroubleshootingTroubleshooting Procedures Display Troubleshooting Procedure 3 Connector Check and Cable Check Display Troubleshooting Troubleshooting Procedures Procedure 4 Replacement Check Optical Drive Troubleshooting Troubleshooting Procedures Optical Drive Troubleshooting Troubleshooting Procedures Modem Troubleshooting Modem Troubleshooting Modem Troubleshooting Troubleshooting Procedures Troubleshooting Procedures LAN Troubleshooting LAN Troubleshooting Procedure 1 Transmitting-Receiving Check Wireless LAN TroubleshootingWireless LAN Troubleshooting Troubleshooting Procedures Procedure 2 Antennas Connection Check Troubleshooting Procedures Wireless LAN Troubleshooting Procedure 3 Replacement Check Procedure 2 Connector Check Sound TroubleshootingTroubleshooting Procedures Sound Troubleshooting Sound Troubleshooting Troubleshooting Procedures Procedure 1 Connector Check and Replacement Check TV Tuner TroubleshootingTroubleshooting Procedures TV Tuner Troubleshooting TV Tuner Troubleshooting Troubleshooting Procedures Chapter Tests and Diagnostics Qosmio F10 Maintenance Manual Initial information setting tool Head Cleaning 21.1 Function Description 21.2 Accessing the Setup Program Error register contents Qosmio F10 Maintenance Manual Vii Diagnostics menu Diagnostic TestTests and Diagnostics Diagnostic Test Diagnostic Test Tests and Diagnostics Heatrun test program 2 H/W Hardware initial information setting tool Diagnostics menu T&D Executing the Diagnostic TestExecuting the Diagnostic Test Tests and Diagnostics Tests and Diagnostics Executing the Diagnostic Test System Test Name Xxxxxx VX.XX 2 H/W initial information setting tool Heatrun test program Tests and Diagnostics Setting of the hardware configuration Setting of the hardware configuration Setting of the hardware configuration Tests and Diagnostics Press Enter key Heatrun Test Heatrun Test Tests and Diagnostics Subtest Names Tests and Diagnostics Subtest NamesSubtest names 1/2 Test Name Subtest No Subtest Name Subtest names 2/2 Subtest Names Tests and Diagnostics System Test Tests and Diagnostics System Test System Test Tests and Diagnostics Memory Test Tests and Diagnostics Memory Test Keyboard Test Keyboard Test Tests and Diagnostics Display Test Tests and Diagnostics Display Test Display Test Tests and Diagnostics Hhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh Floppy Disk Test Floppy Disk Test Tests and Diagnostics Tests and Diagnostics Floppy Disk Test Printer Test Printer Test Tests and Diagnostics Tests and Diagnostics Printer Test Async Test Async Test Tests and Diagnostics Hard Disk Test Tests and Diagnostics Hard Disk Test Hard Disk Test Tests and Diagnostics Worst pattern data Cylinder Tests and Diagnostics Real Timer Test Real Timer Test Real Timer Test Tests and Diagnostics Current date Current time NDP Test NDP Test Tests and Diagnostics Expansion Test Tests and Diagnostics Expansion TestSub# Address Good Bad Contents Expansion Test Tests and Diagnostics CD-ROM/DVD-ROM Test Tests and Diagnostics CD-ROM/DVD-ROM Test Error Code and Error Status Names Tests and Diagnostics Error Code and Error Status NamesError codes and error status names 1/3 Device name Error code Error status name Error codes and error status names 2/3 Tests and Diagnostics Error Code and Error Status Names Error codes and error status names 3/3 Hard Disk Test Detail Status Tests and Diagnostics Hard Disk Test Detail StatusHard disk controller status register contents Error register contents Hard Disk Test Detail Status Tests and Diagnostics Operations Program Description If Test OK, Press DellEnterkey Subtest 02 Touch Pad Subtest 03 GP Button Kill Switch on Press 9 and Enter to return to only ONE Tesst menu LED Press Enter and following message appears in the display Function Description Head CleaningTests and Diagnostics Head Cleaning Log Utilities Log Utilities Tests and Diagnostics FDD-TIME OUT Error Tests and Diagnostics Log Utilities Running Test Running Test Tests and Diagnostics Floppy Disk Drive Utilities Tests and Diagnostics Floppy Disk Drive Utilities Floppy Disk Drive Utilities Tests and Diagnostics Floppy Disk Format & Copy DIAGNOSTICS-HARD Disk & Floppy Disk Dump Following message will appear. To finish the dump, select System Configuration Tests and Diagnostics System Configuration System Configuration Display Ver X.XX Machine Name ??? Tests and Diagnostics System Configuration Wireless LAN Test Program Intel-made b/g MAC = Setting the responder machine Bad connection of wireless LAN card Exit to MS-DOS Wireless LAN Test Program Intel-made a/b/g Press any key to return to the test menu SKU NG ? Disappearance of MAC address data 11a Communication Test NG Qosmio F10 Maintenance Manual Qosmio F10 Maintenance Manual Setting the tester DUT machine Wireless LAN Test Program Askey-madeTests and Diagnostics Wireless LAN Test Program Askey-made Wireless LAN Test Program Askey-made Tests and Diagnostics 11a Communication Test NG Please refer to log. txt Wireless LAN Test Program Askey-made Tests and Diagnostics LAN test 29 LAN/Modem/Bluetooth/IEEE1394 Test Program Receive Qosmio F10 Maintenance Manual Modem loopback test Modem test Bluetooth test Pppppp Sssss Aaaaaaa Message Contents Error message Error code for Bluetooth test Bdaddr 1/2 Error code for Bluetooth test Bdaddr 2/2 Progress Bar DUT Bdaddr Error code for Bluetooth test Bdaddr of the DUT 1/2 Error code for Bluetooth test Bdaddr of the DUT 2/2 IEEE1394 test Sound Standard test Sound Test program Tests and DiagnosticsSound Test program From internal microphone Sound Legacy test Tests and Diagnostics Sound Test program CD Sound Standard test Tests and Diagnostics Sound Test program CD Sound Legacy test Tests and Diagnostics Setup Setup Setup Tests and Diagnostics Accessing the Setup Program Accepting Changes and Exiting the Setup Window Moving Within the Setup Menu and Changing ValuesFactory Preset Configuration HDD Mode Password Write Policy System Date Sets date System Time Sets time Setup Options Low Using the AC adapter Bright Full brightness for high visibility Registered User password has been registered Ntsc US Enabled Off Always off CD-ROM PCI BUS Enhanced IDE normal Qosmio F10 Maintenance Manual 105 106 Qosmio F10 Maintenance Manual Chapter Replacement Procedures Replacement Procedures 14.1 Replacement Procedures Figures 50 to 4-54 Replacing Samsung fluorescent lamp W-XGA 71 to Overview Replacement Procedures Overview Safety Precautions Overview Replacement Procedures Before You Begin Disassembly Procedure Tools and Equipment Assembly Procedure Grip Color Screw Tightening Torque Screw Notation Battery pack Removing the battery pack Battery pack/PC card/Bridge MediaBattery pack/PC card/Bridge Media Replacement Procedures Installing the battery pack Replacement Procedures Battery pack/PC card/Bridge Media PC card Removing the PC card Installing the PC card Removing the bridge media Installing the Bridge media Removing the HDD HDD Replacement ProceduresHDD Removing the HDD Replacement Procedures HDD Installing the HDD Removing the memory module Replacement Procedures Memory moduleMemory module Installing the memory module Memory module Replacement Procedures Keyboard Removing the keyboard Keyboard/BluetoothReplacement Procedures Keyboard/Bluetooth Removing the keyboard Remove the keyboard support plate Installing the keyboard Keyboard/Bluetooth Replacement Procedures Installing the Bluetooth Bluetooth Removing the Bluetooth Removing the switch membrane Switch membraneSwitch membrane Replacement Procedures Installing the switch membrane Replacement Procedures Switch membrane Removing the optical drive Optical drive Replacement Procedures Installing the optical drive Replacement Procedures Optical drive Removing the display assembly Display assemblyDisplay assembly Replacement Procedures 15 Removing the screws front Replacement Procedures Display assembly 16 Removing the cables 17 Removing the display assembly 18 Removing the wireless LAN antenna cables Installing the display assembly SD board Removing the SD board SD board/MDC Replacement ProceduresSD board/MDC Installing the SD board Replacement Procedures SD board/MDC MDC Removing the MDC Installing the MDC Installing the fan Replacement Procedures 10 Fan10 Fan Removing the fan Wireless LAN board Replacement Procedures Wireless LAN boardRemoving the wireless LAN board Installing the wireless LAN board Removing the system board Replacement Procedures System boardSystem board 24 Removing the system board System board Replacement Procedures Installing the system board RTC battery Replacement Procedures RTC batteryRemoving the RTC battery Installing the RTC battery TV tuner module Removing the TV tuner module Replacement Procedures TV tuner module/GuideTV tuner module/Guide Guide Removing the guide TV tuner module/Guide Replacement ProceduresInstalling the TV tuner module 27 Removing the guide Installing the guide Removing the heat sink/CPU Heat sink/CPU Replacement ProceduresHeat sink/CPU Installing the heat sink/CPU Replacement Procedures Heat sink/CPU 30 Applying silicon grease Installing the VGA heat sink Replacement Procedures VGA Heat sinkVGA Heat sink Removing the VGA heat sink Installing the PC card cover PC card cover4 Replacement ProceduresPC card cover Removing the PC card cover Removing the Speaker/VGA fan Replacement Procedures Speaker/VGA fanSpeaker/VGA fan Installing the Speaker/VGA fan Speaker/VGA fan Replacement Procedures Removing the battery latch Battery latchReplacement Procedures Battery latch Installing the battery latch Battery latch Replacement Procedures Removing the touch pad Replacement Procedures Touch padTouch pad Installing the touch pad Touch pad Replacement Procedures Removing the SJ board Replacement Procedures SJ boardSJ board Installing the SJ board SJ board Replacement Procedures Installing the microphone Replacement Procedures MicrophoneMicrophone Removing the microphone Removing the LCD unit/FL inverter LCD unit/FL inverter Replacement ProceduresLCD unit/FL inverter 40 Removing the FL inverter Replacement Procedures LCD unit/FL inverter 41 Removing the LCD unit 42 Removing the LCD supports Installing the LCD unit/FL Inverter LCD unit/FL inverter4 Replacement Procedures Wireless antennas Removing the wireless antennas Wireless antennas/ LCD harnessReplacement Procedures Wireless antennas/ LCD harness Installing the wireless antennas Wireless antennas/ LCD harness Replacement Procedures 45 Removing the LCD harness holder display cover side LCD harness Removing the LCD harness 46 Removing the LCD harness holder middle frame side Installing the LCD harness Removing the Hinge Replacement Procedures HingeHinge 48 Removing the hinge display cover side Hinge Replacement Procedures Installing the Hinge Type Supplier Section Fluorescent lamp Replacement ProceduresFluorescent lamp 47 Replacing Sharp fluorescent lamp W-XGA Replacement Procedures Fluorescent lamp Aluminum tapes Top chassis Hook Middle frame Assembling the 15.4-inch W-XGA Samsung fluorescent lamp 51 Replacing Sharp fluorescent lamp W-XGA Appendices Appendices Appendix Contents App-iv Qosmio F10 Maintenance Manual Appendix F Appendix D Keyboard Scan/Character Codes Appendix EAppendix G Appendix H Figure B-1 System board layout front Table C-14 Table D-7 Appendix a Handling the LCD Module Precautions for handling the LCD module Appendix a Handling the LCD Module Appendix a Handling the LCD Module Appendix a Handling the LCD Module Appendix a Handling the LCD Module Appendix a Handling the LCD Module Figure B-1 System board layout front System Board Front View Mark Number Name Table B-1 System board ICs and connectors frontSystem Board Front View Appendix B Board Layout Appendix B Board LayoutB.2 System Board Back View System Board Back View System Board Back View Appendix B Board Layout Table B-2 System board ICs and connectors back Appendix B Board Layout SD Board Front View SD Board Front View SD Board Back View Appendix B Board Layout Mark Number Name CN3000 MDC I/F connectorSD Board Back View Appendix B Board Layout SJ Board Front View SJ Board Front View SJ Board Back ViewAppendix B Board Layout SJ Board Back View PIN No Signal name System Board Fclsy CN1800 HDD I/F connector 44-pinTable C-1 HDD I/F connector 44-pin Table C-2 ODD I/F connector 50-pin CN1820 ODD I/F connector 50-pinCN1820 ODD I/F connector 50-pin Appendix C Pin Assignment Table C-3 PC card I/F connector 70-pin 1/2 CN2110 PC card I/F connector 70-pin Table C-4 Keyboard I/F connector 34-pin CN3230 Keyboard I/F connector 34-pinTable C-3 PC card I/F connector 70-pin 2/2 CN8490 RTC battery connector 3-pin CN4400 Bluetooth I/F connector 20-pinCN8810 1st battery connector 10-pin CN8780 FAN connector for VGA 3-pin CN8770 FAN connector 3-pin10 CN4611 USB connector 0 port 0 4-pin CN8770 FAN connector 3-pin Appendix C Pin Assignment 12 CN4630 USB connector 1 port 2 4-pin 11 CN4612 USB I/F Relay connector 8-pin13 CN4631 USB connector 2 port 3 4-pin 14 CN8800 DC in connector 4-pin Table C-15 Sound board I/F connector 50-pin 15 CN9500 Sound board I/F connector 50-pin 17 J4100 Network I/F connector 12-pin 16 CN9650 Switch I/F connector 20-pinTable C-16 Switch I/F connector 20-pin Table C-17 Network I/F connector 12-pin 19 IS2101 Media Bridge I/F connector 42-pin 18 CN4200 1394 I/F connector 4-pinTable C-18 1394 I/F connector 4-pin Table C-19 Media Bridge I/F connector 42-pin Table C-20 Memory connector a 200-pin 1/3 20 CN1400 Memory connector a 200-pin Table C-20 Memory connector a 200-pin 2/3 Table C-20 Memory connector a 200-pin 3/3 Table C-21 Memory connector B 200-pin 1/3 21 CN1401 Memory connector B 200-pin Table C-21 Memory connector B 200-pin 2/3 Table C-21 Memory connector B 200-pin 3/3 Table C-22 Mini PCI I/F connector 124-pin 1/2 22 CN2200 Mini PCI I/F connector 124-pin Table C-22 Mini PCI I/F connector 124-pin2/2 Table C-23 WW Tuner I/F connector 124-pin 1/2 23 CN2400 WW Tuner I/F connector 124-pin Table C-23 WW Tuner I/F connector 124-pin2/2 25 PJ5600 LCD I/F connector 41-pin 24 CN3201 PAD I/F connector 4-pinAppendix C Pin Assignment 24 CN3201 PAD I/F connector 4-pin Table C-24 PAD I/F connector 4-pin 28 CN3400 Debug port 4-pin 26 CN5080 CRT I/F connector 15-pin27 CN5501 S-video I/F connector 4-pin 30 CN5801 TV Input connector 14-pin 29 CN5502 D-video I/F connector 14-pinTable C-29 D-video I/F connector 14-pin Table C-30 TV Input connector 14-pin 32 CN4620 USB I/F Relay connector 8-pin SD Board Fclsd 31 CN3000 MDC I/F connector 30-pinTable C-31 MDC I/F connector 30-pin Table C-32 USB I/F Relay connector 8-pin 35 CN6003 Speaker right connector 2-pin 33 CN4621 USB I/F connector port 4 4-pin34 CN6002 Speaker left connector 3-pin Table C-36 Sound jack board I/F connector 21-pin 36 CN9550 Sound jack board I/F connector 21-pin Table C-37 System board I/F connector 50-pin 37 CN9510 System board I/F connector 50-pin 39 CN2410 Coaxial connector 4-pin 38 J2410 TV Antenna connector 4-pin40 J9612 Composite-in connector 5-pin 41 CN9613 S-video connector 4-pin 43 CN9615 SVP connector 14-pin 42 CN9614 TV-tuner connector 12-pinTable C-42 TV-tuner connector 12-pin Table C-43 SVP connector 14-pin 46 DS6000 Headphone connector 8-pin 45 J6001 External Microphone I/F connector 6-pinTable C-44 Internal Microphone I/F connector 2-pin Table C-45 External Microphone I/F connector 6-pin Table C-47 Sound board I/F connector 21-pin 47 CN9560 Sound board I/F connector 21-pin Qosmio F10 Maintenance Manual Cap Keytop Code set Make Break Table D-1 Scan codes set 1 and set 2 1/4 Table D-1 Scan codes set 1 and set 2 2/4 Appendix D Keyboard Scan/Character Codes ALT R Table D-1 Scan codes set 1 and set 2 3/4 Cap Keytop Code set Code se t Make Break Table D-1 Scan codes set 1 and set 2 4/4 Table D-2 Scan codes with left Shift key Cap Code set Keytop Table D-3 Scan codes in Numlock modeTable D-4 Scan codes with Fn key Table D-6 No.124 key scan code Table D-5 Scan codes in overlay mode Key Shift Code set Top Table D-7 No.126 key scan code Figure E-1 Keyboard layout for US Keyboard Layout Keyboard Layout Appendix E Key Layout Figure F-1 LAN loopback connector LAN Loopback Connector LAN Loopback Connector Appendix F Wiring Diagrams Tools Rewriting the Bios Appendix G Bios Rewrite Procedures Rewriting the EC/KBC Appendix H EC/KBC Rewrite Procedures Appendix H EC/KBC Rewrite Procedures Table I-1 Mtbf Appendix I Reliability Appendix I Reliability