Winegard AS-2053 Troubleshooting the system, OFF & Search LEDs are on, On & OFF LEDs are on

Troubleshooting the system

This section of your manual will help you solve occasional problems with your unit. If you cannot solve the problem after using the suggestions in this section, contact the re- tailer or dealer where you purchased this unit, or call Winegard Technical Support at 1/800/- 788-4417, Monday through Friday, 7:00 a.m. to 4:00 p.m., Central Time.

UNIT WILL NOT PARK

1.Check unit on roof. Be sure there are no obstacles on the roof that prevent parking.

2.Was the PARK button on the wall plate controller pressed the correct number of times? See Control Panel Operation.

3.For the unit to park, the satellite receiver must be plugged into an active 120 VAC outlet, and the LNBF power from the receiver must be connected to the AS-2003. If this is not done, the unit will go to a “No LNBF Power” error (ON, PARK, SEARCH, OFF lighted) and will not park.

UNIT WILL NOT PASS “CHECK SWITCH” FUNCTION (DISH Network only)

1.The receiver must report it is connected to a “SW42” switch. If you don’t see this report, your receiver cannot toggle between satellites. You may have to retest the Check Switch function occasionally.

2.AS-2003 limits the rotation of the turret to prevent damage to the cable assembly (diagram on page 8). If the vehicle is parked in a location that forces the unit to rotate all the way around each time it searches for a satellite signal, the Check Switch function will not be completed. Move your vehicle to face the unit in a different direction.

3.Be sure the “primary” coax is connected to the receiver that is operating the Check Switch routine, and that no devices are inserted on this coax between the satellite antenna and receiver.

WALL PLATE ERROR CODES

OFF & SEARCH LEDs are on —

Satellite search failure. The unit has failed to see the satellite(s) that are needed to determine the desired satellite signal, or the unit was stopped during the Search routine.

Solution

1.DBS (Direct Broadcast Satellite) satellite signals are in the south to southwest part of the sky. Be sure there are no obstructions (buildings, trees, mountains, etc.) that will block some or all of the satellite signals needed to determine the correct satellite signal for you.

ON, PARK, SEARCH & OFF LEDs are on —

No LNBF power has been detected. The unit is not getting the required LNBF power from the receiver.

Solution

1.Be sure the satellite receiver is plugged into a functioning 120 VAC outlet.

2.Check for 11-18 VDC at the LNBF. Disconnect coax cable from LNBF and measure voltage between the copper center conductor (+) and the connector (-).

There should be 11-18 VDC on this coax. If not present, check all coax connection from this point to the receiver. To check the output voltage at the receiver, connect a good piece of coax to the SATELLITE IN jack on the back of the receiver. DO NOT insert test light or meter probes directly into the receiver jack! You may enlarge the connector and cause a poor connection when coax is reconnected.

3.For new installations, be sure no screws from cable entry plate or clamps have penetrated the coax.

ON & OFF LEDs are on —

A motor stall has occurred.

Solution

1.The unit has run into an obstacle on the roof while attempting to elevate or rotate. Visually inspect.

2.Cable length on roof too short, causing restriction while elevating or rotating. Check cable routing diagram for correct length and cable clamping.

3.Broken or pinched motor encoder wires, resulting in loss of encoder data.

IF THERE IS AN ERROR CONDITION, CORRECT THE PROBLEM, THEN TURN THE UNIT OFF AND BACK ON TO CLEAR ERROR.

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