LG Electronics 42PN450P, 50PN530P, 50PN450P, 60PN530P owner manual Troubleshooting, Problem Solution

Page 28

28TROUBLESHOOTING

TROUBLESHOOTING

General

Problem

Solution

 

 

Cannot control the TV with the

yyCheck the remote control sensor on the product and try again.

remote control.

yyCheck if there is any obstacle between the product and the remote control.

 

yyCheck if the batteries are still working and properly installed ( to , to ).

 

 

No image display and no sound is

yyCheck if the product is turned on.

produced.

yyCheck if the power cord is connected to a wall outlet.

 

yyCheck if there is a problem in the wall outlet by connecting other products.

 

 

Image appears slowly when the TV

yyThe image is muted during the product startup process. This is normal. If the

turns on.

image does not appear in a few minutes, unplug the TV for 30 seconds and try

 

again. If the image still does not appear, contact the authorized service center

 

in your local area.

 

 

Cannot connect external devices.

yyRefer to the Connection Overview and connect an external device.

 

 

The TV turns off suddenly.

yyCheck the power control settings. The power supply may be interrupted.

 

yyCheck if the Auto sleep feature is activated in the Time settings.

 

Refer to the Sleep Timer.

 

yyIf there is no signal while the TV is on, the TV will turn off automatically after

 

15 minutes of inactivity.

 

 

ENGLISH

Audio

Problem

Solution

 

 

No sound is produced while images

yyPress VOL + or - button.

are displaying.

yyCheck if the sound is muted by pressing MUTE.

 

yyScroll to other channels. There may a problem with the broadcast.

 

yyCheck if the audio cables are connected properly.

 

yyCheck if the TV Speaker feature is activated in the menu option.

 

 

No output from one of the speakers

yyAdjust Balance in the menu option.

 

 

Unusual sound from inside the TV is

yyA change in ambient humidity or temperature may result in an unusual noise

produced.

when the product turns on or off. There is no problem with your product.

 

 

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Contents Plasma TV Important Safety Instructions EnglishEnglish YyDisconnecting the Main Power YyGroundingYyANTENNAS Outdoor Antenna Grounding Can differ by country YyMovingPreventing Image burn or Burn-in on your TV ScreenYyDot Defect For USA and Canada YyGenerated SoundLicenses Table of Contents Assembling and Preparing UnpackingTo a wall plug to the TV To an External device To the TVParts and buttons Button DescriptionLifting and moving the TV Setting up the TV Attaching the standTo detach the stand For 50PN450P, 50PN530PMounting on a table Mounting on a wall OptionalTidying cables Copper wire Connecting to an antenna or cableMaking Connections Connecting to a HD receiver, DVD Player or VCR Hdmi ConnectionDVI to Hdmi Connection Hdmi is the best way to connect a deviceComponent Connection Composite Connection Yellow White REDHDMI, DVI to Hdmi or RGB Connection Connecting to a PCChoose method A, B or C to make connection Not Provided Connecting to an Audio System Digital Optical Audio ConnectionConnecting a USB Device Number button Remote ControlDash OK ꔉ BackControl buttons ꕗ, ꕖ, ꕘ, ꕚ, ꕙ FreezeWatching TV Language Mode Setting Time Setting Auto TuningTurning the TV on for the first time Troubleshooting Problem SolutionVideo 42PN450P 50PN450P Specifications50PN530P 60PN530P Resolution Horizontal Vertical 720 x 31.469 70.08IR Codes RS-232C Setup External Control Device SetupType of connector Sub 9-Pin Male RS-232C configurations OptionCommand reference list Communication ParametersCarriage Return Ascii code ‘0x0D’ Transmission / Receiving ProtocolSpace Ascii code ‘0x20’ Volume Mute Command k e Aspect Ratio Command k c Main Picture SizeVolume Control Command k f Contrast Command k gTint Command k j ColorColour Temperature Command x uSharpness Command k k OSD Select Command k lColombia Model For South Korea, North/Latin America exceptFor Japan Model Control Back Light Command m g Control Panel Light Command m gChannelProgramme Add/DelSkip Command m b Key Command m cExtended 3DCommand x v only 3D models Depending on model DCommand x t only 3D models Depending on modelDon’t care Page Child Safety LG Customer Information Center