28TROUBLESHOOTING
TROUBLESHOOTING
General
Problem | Solution |
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Cannot control the TV with the | yyCheck the remote control sensor on the product and try again. |
remote control. | yyCheck if there is any obstacle between the product and the remote control. |
| yyCheck if the batteries are still working and properly installed ( to , to ). |
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No image display and no sound is | yyCheck if the product is turned on. |
produced. | yyCheck if the power cord is connected to a wall outlet. |
| yyCheck if there is a problem in the wall outlet by connecting other products. |
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Image appears slowly when the TV | yyThe image is muted during the product startup process. This is normal. If the |
turns on. | image does not appear in a few minutes, unplug the TV for 30 seconds and try |
| again. If the image still does not appear, contact the authorized service center |
| in your local area. |
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Cannot connect external devices. | yyRefer to the Connection Overview and connect an external device. |
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The TV turns off suddenly. | yyCheck the power control settings. The power supply may be interrupted. |
| yyCheck if the Auto sleep feature is activated in the Time settings. |
| Refer to the Sleep Timer. |
| yyIf there is no signal while the TV is on, the TV will turn off automatically after |
| 15 minutes of inactivity. |
|
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ENGLISH
Audio
Problem | Solution |
|
|
No sound is produced while images | yyPress VOL + or - button. |
are displaying. | yyCheck if the sound is muted by pressing MUTE. |
| yyScroll to other channels. There may a problem with the broadcast. |
| yyCheck if the audio cables are connected properly. |
| yyCheck if the TV Speaker feature is activated in the menu option. |
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No output from one of the speakers | yyAdjust Balance in the menu option. |
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Unusual sound from inside the TV is | yyA change in ambient humidity or temperature may result in an unusual noise |
produced. | when the product turns on or off. There is no problem with your product. |
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