Nokia 9828 owner manual Front Panel Display

PROBLEM SOLVING

Problem	Possible causes	What to do
You made a video recording of a dig- The Mediamaster was not left on		If you make a recording of digital terres-
ital terrestrial channel and whole or	the appropriate channel.	trial TV your Mediamaster has to be left
parts of the programme was not		on the channel you like to record.
recorded.	The system is connected by SCART	If the system is connected by SCART
	leads and the VCR is not in AV/EXT	leads, switch the VCR to appropriate AV
	mode.	input.
		If the system is connected by RF leads,
	The system is connected by RF	switch the VCR to the channel for digital
	leads and the VCR is not set to the	terrestrial TV. If you have not manually
	channel tuned for digital terrestrial	tuned in the VCR you may do this first.
	TV.	Please look in the VCR manaul for in-
		structions.
The remote control is not working.	Battery exhausted.	Change the batteries (both.
	Remote control is incorrectly	Aim the remote control at box.
	aimed.	Check that nothing blocks the front
		panel.
	The Mediamaster is in standby	Check if (.) is flashing on the front panel
	mode.	display when you press a button. If not
		replace the batteries (both).
You see the on-screen message.	The Mediamaster can’t recognise	Check that you are using the proper
	your smartcard.	Smartcard. Check that the Smartcard
Viewing card faulty.		has been correctly inserted. If the prob-
		lem persists, you may have a problem
		with the card.
		Contact your dealer or Service Provider.

You have forgotten your secret PIN code.

Contact your Service Provider. They will help you set it up again.

CA Module is not working.

CA module is not installed.

CA module is not correctly inserted.

Check that the CA module has been cor- rectly inserted.

Contact your dealer or Service Provider.

Please note! The first thing to do before sending the Media-master to service is to:

1:Perform ”Diagnostic” procedure in System Information menu.

2:Try downloading new software into the Mediamaster. With this procedure, the new software may solve the problem in the quickest and most efficient way. See the relevant section ”Receiver Upgrade” further on in this manual.

What to do if you can’t solve the problem

Please contact your dealer or Service Provider.

FRONT PANEL DISPLAY

When power-up, boot version, product family and system soft- ware version is shown.

When starting from standby, prod- uct variant and system software version is shown.

Remaining time in percent dur- ing the download procedure.

The Mediamaster is in standby mode, and current time is shown.

Channel number in TV mode.

RF channel in tuning mode.

In TV mode.

In video mode.

When downloading new soft- ware via the air.

When downloading new soft- ware via the Serial RS232 socket.

Error messages. For service personnel

Lights when no signal is being received. Flashes when pressing a button on the remote control.

GB 31