Paradyne 9123 manual Tests Available, Test Menu Example

Page 166

Troubleshooting

Tests Available

The following tests are available to a FrameSaver FLEX 9123.

Test Menu Example

main/test	9123-C-SLV
Device Name: Node A	3/26/2000 23:32
	TEST
	Network PVC Tests
	Data Port PVC Tests
	Network Physical Tests
	Data Port Physical Tests
	IP Ping
	Lamp Test
	Abort All Tests

±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±±

Ctrl-a to access these functions, ESC for previous menu

MainMenu Exit

Network and Data Port PVC Tests do not appear on the menu when one of the following is the case:

HThe FrameSaver unit is operating in leased line mode. Check the Service Type setting on the Easy Install screen.

Main Menu → Easy Install

HNo PVCs have been configured on the interface. Check that both ends of the cables are properly seated and secured.

Tests can be commanded from the OpenLane SLM system using its enhanced Diagnostic Troubleshooting graphical interface, as well as from the menu-driven user interface.

6-14

July 2000

9123-A2-GB20-10

Image 166

Contents FrameSaver Flex Copyright E 2000 Paradyne Corporation All rights reserved Contents Configuration Security and Logins Troubleshooting Setting Up NetScout Manager Plus for FrameSaver Devices Index Purpose and Intended Audience About This GuideDocument Organization Setting Up NetScout Manager Plus for FrameSaver Setting Up OpenLane for FrameSaver Devices. IdentifiesWhere installation and setup information is located and how Devices. Describes setup of the NetScout Manager PlusProduct-Related Documents To indicate a hyperlink to additional information When viewing this manual online. Click onConventions Used Highlighted textSystem Overview About the FrameSaver FlexSystem Overview FrameSaver Flex Feature Sets Feature Feature Set Basic Advanced Flex Flex SLVBasic Flex Features Models 9123-A1-211 9123-A1-213 Feature 9123-A1-221 9123-A1-223Maximum Number of PVCs and Management PVCs Supported Through Connections PVCs Dedicated Management PVCsJuly Advanced Flex SLV Features OpenLane SLM System NetScout Manager Plus and NetScout Probes About the FrameSaver Flex User Interface Basic Operation Procedure Logging OnIf your login was Then Select Main MenuMain Menu Screen Work Areas Service Level Verification System OptionsScreen Format Description Keyboard Keys Navigating the ScreensPress Function Keys Select For the screen Press Enter to FunctionSwitching Between Screen Areas Selecting from a MenuEntering Information Selecting a FieldExample User Interface and Basic Operation Configuration Configuration Configuration Menu Basic ConfigurationConfiguration EDIT/DISPLAY Configuration Option Areas Configuration Option Area DescriptionAccessing and Displaying Configuration Options Main Menu → ConfigurationChanging Configuration Options Configuration → PVC ConnectionsSaving Configuration Options Main Menu → Easy Install Using the Easy Install FeatureEasy Install Screen Example If the selection is Unit is configured to operate DefaultConfiguration → Data Ports → Dlci Records Setting Up So the Router Can Receive RIPEntering System Information Setting the System Clock Main Menu → Control → System InformationAuto-Configuration Screen Example Setting Up Auto-ConfigurationMain Menu → Auto-Configuration AUTO-CONFIGURATIONMain Menu → Auto-Configuration → Frame Relay Discovery Mode Selecting a Frame Relay Discovery ModeDiscovery Mode Configuration Description 9123-A2-GB20-10 July Automatically Removing a Circuit Changing Operating Mode Setting Up Back-to-Back OperationMain Menu → Control → Change Operating Mode Configuration Option Tables Configuring the Overall SystemSystem Frame Relay and LMI Options 1 Configuring Frame Relay and LMI for the SystemMain Menu → Configuration → System → Frame Relay and LMI LMI BehaviorSystem Frame Relay and LMI Options 2 LMI Status Enquiry N1 Possible Settings 1, 2, 3, 4Traffic Policing LMI Heartbeat T1 Possible Settings 5, 10, 15, 20, 25 System Frame Relay and LMI Options 3Configuring Service Level Verification Options Service Level Verification Options 1SLV Timeout Clearing Event Threshold Service Level Verification Options 2SLV Packet Size bytes Main Menu → Configuration → System→ General Configuring General System OptionsGeneral System Options Main Menu → Configuration → Network → Physical Configuring the Physical InterfacesConfiguring the Network Interface Network Physical Interface Options 1Transmit Timing Network Physical Interface Options 2Bit Stuffing Network Initiated LLBNetwork Initiated PLB Network Initiated Dclb Possible Settings Disable, V.54&ANSINetwork Physical Interface Options 3 Ansi Performance Report MessagesNetwork Physical Interface Options 4 Circuit IdentifierData Port Physical Interface Options 1 Configuring the User Data PortMain Menu → Configuration → Data Ports → Physical Transmit Clock SourceMonitor RTS Control Data Port Physical Interface Options 2Port DTE Initiated Loopbacks Assigning Time Slots/Cross Connections Main Menu → Easy Install → Time Slot Assignment ScreenAssigning Frame Relay Time Slots to the Network Interface Time Slot Assignment Rule Frame Relay Network Time Slot Assignment Screen ExampleValue Meaning Frame Relay Network 1 AssignmentSelect Frame Relay Network Assignments Synchronous Data Port Assignment Screen Example Assigning the Synchronous Data Port to Network Time SlotsSync Data Port Assignment Clearing Assignments Configuring Frame Relay for an Interface Interface Frame Relay Options 1Interface Frame Relay Options 2 LMI ParametersInterface Frame Relay Options 3 Frame Relay DS0s Base RateDlci Type Possible Settings Standard, Multiplexed Manually Configuring Dlci RecordsMain Menu→ Configuration→ Network/Data Port→ Dlci Records Dlci Record Options 1Committed Burst Size Bc Bits Dlci Record Options 2CIR bps Excess Burst Size BitsDlci Priority Dlci Record Options 3Outbound Management Priority Main Menu → Configuration → PVC Connections Configuring PVC ConnectionsPVC Connection Options 1 Destination Dlci PVC Connection Options 2Destination Link Destination EdlciSetting Up Management and Communication Options Configuring Node IP InformationNode IP Options 1 TS Access Management Link Node IP Options 2TS Access Node IP Options 310. Management PVC Options 1 Configuring Management PVCsName 10. Management PVC Options 2 Primary Link Possible Settings Net1-FR1, Port-1, ClearSet DE Primary Dlci 10. Management PVC Options 3Primary Edlci 11. General Snmp Management Options 1 Configuring General Snmp ManagementName 1 Access Snmp Management11. General Snmp Management Options 2 Configuring Telnet and/or FTP Session Support12. Telnet and FTP Session Options 1 Inactivity Timeout 12. Telnet and FTP Session Options 2Disconnect Time Minutes FTP Login Required12. Telnet and FTP Session Options 3 FTP Session13. Snmp NMS Security Options Configuring Snmp NMS SecurityAccess Type NMS IP ValidationSnmp Traps Configuring Snmp Traps14. Snmp Traps Options 1 Number of Trap Managers14. Snmp Traps Options 2 Enterprise Specific Traps14. Snmp Traps Options 3 Link Traps Possible Settings Disable, Up, Down, BothRmon Traps 15. Ethernet Port Options 1 Configuring the Ethernet PortInterface Status 15. Ethernet Port Options 2 Proxy ARPPort Use Configuring the Communication Port16. Communication Port Options 1 Character LengthStop Bits Login Required16. Communication Port Options 2 Ignore Control Leads16. Communication Port Options 3 16. Communication Port Options 4 RIPDial-In Access Configuring the COM Port to Support an External ModemExternal Modem Commands 17. External Modem COM Port OptionsConfiguration Security and Logins Limiting Access Controlling Asynchronous Terminal AccessSet the configuration option Controlling External COM Port Device Access Controlling Telnet or FTP AccessLimiting Telnet Access Limiting FTP Access Limiting Telnet or FTP Access Over the TS Management Link Controlling Snmp Access Disabling Snmp AccessAssigning Snmp Community Names and Access Levels Limiting Snmp Access Through IP Addresses Main Menu → Control → Administer Logins Creating a LoginField Enter Modifying a Login Deleting a LoginOperation and Maintenance Main Menu → Status → Identity Displaying System InformationView this field To find Main Menu → Status → Display LEDs and Control Leads Viewing LEDs and Control LeadsDisplay LEDs & Control Leads Screen LED Descriptions General Status LEDs 1 Label Indication Color What It MeansGeneral Status LEDs 2 Label Indication Color What It Means Network Interface LEDs Label Indication Color What It MeansAdditional Control Leads Label Indication What It Means Control Lead DescriptionsUser Data Port LED Label Indication Color What It Means Network InterfaceDevice Messages Device Messages 1 What It Indicates What To DoDevice Messages 2 What It Indicates What To Do See Changing SoftwareDevice Messages 3 What It Indicates What To Do Device Messages 4 What It Indicates What To Do SoftwareDevice Messages 5 What It Indicates What To Do Changes? promptStatus Menu Status InformationStatus System and Test Status Messages Self-Test Results Messages Last System Reset Date and TimeLast System Reset Date and Time Self-Test Results MessagesHealth and Status Messages Health and Status Messages 1 What It IndicatesHealth and Status Messages 2 What It Indicates Frame relay linkHealth and Status Messages 3 What It Indicates Frame relay link 1, 2Test Status Messages Test Status Messages 1 What It IndicatesMain Menu → Status → LMI Reported DLCIs Network LMI-Reported DLCIs StatusTest Status Messages 2 What It Indicates LMI-Reported DLCIs Status Screen ExampleNetwork LMI-Reported DLCIs Status Field What It Indicates PVC Connection Status Screen Example PVC Connection StatusMain Menu → Status → PVC Connection Status 10. PVC Connection Status 1 Field10. PVC Connection Status 2 Field What It Indicates Main Menu → Status → Timeslot Assignment Status → Network Time Slot Assignment StatusDisplaying Network Time Slot Assignments Network Timeslot Assignment Status Screen ExampleCross Connect Status Field Indicates Bottom IP Routing Table Screen Example IP Routing TableMain Menu → Status → IP Routing Table 11. IP Routing Table Values 1 Column What It Indicates11. IP Routing Table Values 2 Column What It Indicates Performance Statistics Menu Performance StatisticsMain Menu → Status → Performance Statistics Performance StatisticsPerformance Statistics → Frame Relay Clearing Performance StatisticsPerformance Statistics → Clear All Statistics Performance Statistics → ESF LineService Level Verification Performance Statistics Average round trip latency is measured every SLV sampling Main Menu → Status → Performance Statistics → Dlci Dlci Performance Statistics13. Dlci Performance Statistics 1 What It Indicates 13. Dlci Performance Statistics 2 What It Indicates CIR&EIRMain Menu → Status → Performance Statistics → Frame Relay Frame Relay ErrorsFrame Relay Performance Statistics 14. Frame Relay Performance Statistics 1 What It Indicates14. Frame Relay Performance Statistics 2 What It Indicates Frame Relay Errors contdFrame Relay LMI Frame Relay Hdlc Errors 14. Frame Relay Performance Statistics 3 What It IndicatesMain Menu → Status → Performance Statistics → ESF Line ESF Line Performance StatisticsTo select intervals You must enter an interval or time on ESF Line Performance Statistics Screen Example ±LOFC±±Statistic What It Indicates UASEthernet Performance Statistics Main Menu → Status → Performance Statistics → EthernetTrap Event Log Screen Example Trap Event LogMain Menu → Status → Trap Event Log Trap Event LOGFTP File Transfers Command Definition Dir directoryUpgrading System Software If the message displayed is ThenDetermining Whether a Download Is Completed Changing SoftwareTransferring Collected Data If retrieving ThenTroubleshooting Problem Indicators Indicators SeeResetting the Unit from the Control Menu Resetting the Unit and Restoring CommunicationResetting the Unit By Cycling the Power Restoring Communication with a Misconfigured Unit If selecting Following occursLMI Packet Capture Utility Feature Troubleshooting Management Link FeatureMain Menu → Control → LMI Packet Capture Utility LMI Trace Log Example LMI Packet Capture Utility → Display LMI Trace LogLMI Trace LOG Alarms Alarm Conditions 1 What It Indicates What To DoAlarm Conditions 2 What It Indicates What To Do Operational appearsAlarm Conditions 3 What It Indicates What To Do Alarm Conditions 4 What It Indicates What To Do Device Problems 1 Symptom Possible Cause Solutions Troubleshooting TablesDevice Problems Viewing the Trap Event LogDevice Problems 2 Symptom Possible Cause Solutions With a Misconfigured UnitFrame Relay PVC Problems Frame Relay PVC Problems Symptom Possible Cause SolutionsTest Menu Example Tests AvailableTest When the status of a test is Only command available is Test Timeout FeatureStarting and Stopping a Test Aborting All Tests PVC Tests Screen Example PVC TestsNetwork PVC Tests Main Menu → Test → Network PVC Tests PVC LoopbackSend Pattern Main Menu → Test → Data Port PVC TestsMonitor Pattern ConnectivityPhysical Tests Physical Tests Screen ExampleLine Loopback Main Menu → Test → Network Physical TestsPayload Loopback Repeater Loopback Send Line Loopback Data Channel Loopbacks on a Frame Relay Link Send and Monitor Pattern Tests QrssDTE Loopback Main Menu → Test → Data Port Physical TestsIP Ping Test Main Menu → Test → IP PingProcedure Lamp Test Main Menu → Test → Lamp TestOpenLane Support of FrameSaver Devices OpenLane Support of FrameSaver DevicesSetting Up the OpenLane SLM System Setting Up FrameSaver Flex and SLV Support Ordering Flex SLV Activations To Find Your License Key NumberActivation Certificate Administering and Managing Flex SLV Activations Entering an Activation Certificate Checking Activation Certificate StatusScheduling Activations Accessing and Printing the Certificate Summary Report Cancelling Scheduled ActivationsChecking the Status of Scheduled Activations July Setting Up NetScout Manager Plus for FrameSaver Devices Properties AlarmsPreparation User historyConfiguring NetScout Manager Plus Procedure Adding SLV Alarms Using a Template Editing Alarms 9123-A2-GB20-10 July Adding SLV Alarms Manually Field Select or Enter ParadyneCreating History Files Procedure Installing the User-Defined History Files Dvuhist -f Dallas51 3 config 30 60 Dallas51k.udhMonitoring a DLCIs History Data July 9123-A2-GB20-10 July Monitoring the Agent Using NetScout Manager Plus Procedure Setting Up NetScout Manager Plus for FrameSaver Devices Setting Up Network Health for FrameSaver Devices Installation and Setup of Network Health Discovering FrameSaver Elements Configuring the Discovered Elements Grouping Elements for Reports Generating Reports for a Group About Service Level ReportsAbout At-a-Glance Reports About Trend Reports Reports Applicable to Flex and SLV DevicesPrinted Reports July 9123-A2-GB20-10 July Setting Up Network Health for FrameSaver Devices Menu Hierarchy MenusMenu Hierarchy Frame Relay Mode StatusAuto-Configuration Easy InstallMenu Hierarchy Leased Line Mode Data Ports AssignmentControl Menu Hierarchy Snmp MIBs and Traps, Rmon Alarm Defaults MIB Support Downloading MIBs and Snmp TrapsFrameSaver Units sysDescr system System Group mib-2FrameSaver Units sysObjectID system Physical Layer Interfaces Group mib-2Paradyne Indexes to the Interface Table ifTable Frame Relay Logical LayerRmon Logical Layer NetScout Indexes to the Interface Table ifTableFor the DTE Standards Compliance for Snmp Traps ExamplesTable B-3. warmStart Trap What It Indicates Possible Cause Trap authenticationFailureTrap warmStart Variable-BindingTraps linkUp and linkDown Physical Sublayer MIBPhysical Sublayer contd Logical Link SublayerTraps enterprise-Specific DevHealthAndStatusSLVs devFrExt.mib Placeholder Traps RMON-Specific EventIndex EventDescription EventType EventCommunity Rmon Alarm and Event DefaultsEvent Defaults Rising Event OperationPhysical Interface Alarm Defaults Frame Relay Link Alarm Defaults Snmp MIBs and Traps, and Rmon Alarm Defaults Dlci Alarm Defaults ± Paradyne Area Dlci Alarm Defaults ± NetScout Area Rx Dlci Link Object ID Cross-References Numeric Order 6.1.2.1.2.10.32.2.1 6.1.2.1.2.2.16.1.4.1.1795.2.24.2 6.1.4.1.1795.2.24.2.6.9.4 Dlci CIRDlci EIR 6.1.4.1.1795.2.24.2.6.9.4.4.26.1.4.1.1795.2.24.2.6.9.4.5.2.1 6.1.4.1.1795.2.24.2.6.9.4.7.16.1.4.1.1795.2.24.2.6.9.4.10.3.1 6.1.2.1.10.32.2.1 Snmp MIBs and Traps, and Rmon Alarm Defaults Snmp MIBs and Traps, and Rmon Alarm Defaults Connectors, Cables, Pin Assignments Rear PanelT1 Network Interface T1 Network Cable Feature No -F1-500Canadian T1 Line Interface Cable Feature No -F1-510 Function Circuit Direction Pin NumberCOM Port Connector Signal Direction Pin #Standard EIA-232-D Crossover Cable PinAT Command String To configure the modem to Standard V.35 Straight-through Cable Data Port ConnectorSignal Direction Pin SocketEthernet Port Connector Connectors, Cables, and Pin Assignments Technical Specifications Ethernet Port COM PortT1 Network Interface Data PortEquipment List Description Model / Feature NumberFrameSaver Flex SLV Upgrade EquipmentCables Description Part Number Feature NumberOptional Features NMS ProductsIndex NumbersIN-2 IN-3 IN-4 IN-5 IN-6 IN-7 IN-8 IN-9 IN-10

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