Paradyne 9123 manual DTE Loopback, Main Menu → Test → Data Port Physical Tests

Page 179

Troubleshooting

DTE Loopback

The local DTE external Loopback (DTLB) test loops the received signal on the DTE interface back to the DTE without affecting the operation of the remaining ports. Use this test to isolate problems on the user data port.

Main Menu → Test → Data Port Physical Tests

An attached device or test equipment must generate the data to be looped back.

User

Data DTLB

Port

Network

Port

99-16284

CAUTION:

This test may affect the operation of the frame relay PVCs assigned to the port. Any IP data being sent while this test is active will be disrupted.

9123-A2-GB20-10

July 2000

6-27

Image 179

Contents FrameSaver Flex Copyright E 2000 Paradyne Corporation All rights reserved Contents Configuration Security and Logins Troubleshooting Setting Up NetScout Manager Plus for FrameSaver Devices Index Document Organization About This GuidePurpose and Intended Audience Devices. Describes setup of the NetScout Manager Plus Setting Up OpenLane for FrameSaver Devices. IdentifiesWhere installation and setup information is located and how Setting Up NetScout Manager Plus for FrameSaverProduct-Related Documents Highlighted text When viewing this manual online. Click onConventions Used To indicate a hyperlink to additional informationSystem Overview About the FrameSaver FlexSystem Overview FrameSaver Flex Feature Sets Flex Flex SLV Feature Feature Set Basic AdvancedBasic Flex Features Through Connections PVCs Dedicated Management PVCs 9123-A1-211 9123-A1-213 Feature 9123-A1-221 9123-A1-223Maximum Number of PVCs and Management PVCs Supported ModelsJuly Advanced Flex SLV Features OpenLane SLM System NetScout Manager Plus and NetScout Probes About the FrameSaver Flex User Interface Basic Operation Logging On ProcedureIf your login was Then Main Menu Main MenuSelect Screen Format Description Service Level Verification System OptionsScreen Work Areas Press Navigating the ScreensKeyboard Keys Select For the screen Press Enter to Function Function KeysSelecting from a Menu Switching Between Screen AreasExample Selecting a FieldEntering Information User Interface and Basic Operation Configuration Configuration Configuration EDIT/DISPLAY Basic ConfigurationConfiguration Menu Configuration Option Area Description Configuration Option AreasMain Menu → Configuration Accessing and Displaying Configuration OptionsConfiguration → PVC Connections Changing Configuration OptionsSaving Configuration Options Easy Install Screen Example Using the Easy Install FeatureMain Menu → Easy Install Default If the selection is Unit is configured to operateMain Menu → Control → System Information Setting Up So the Router Can Receive RIPEntering System Information Setting the System Clock Configuration → Data Ports → Dlci RecordsAUTO-CONFIGURATION Setting Up Auto-ConfigurationMain Menu → Auto-Configuration Auto-Configuration Screen ExampleDiscovery Mode Configuration Description Selecting a Frame Relay Discovery ModeMain Menu → Auto-Configuration → Frame Relay Discovery Mode 9123-A2-GB20-10 July Automatically Removing a Circuit Main Menu → Control → Change Operating Mode Setting Up Back-to-Back OperationChanging Operating Mode Configuring the Overall System Configuration Option TablesLMI Behavior Configuring Frame Relay and LMI for the SystemMain Menu → Configuration → System → Frame Relay and LMI System Frame Relay and LMI Options 1Traffic Policing LMI Status Enquiry N1 Possible Settings 1, 2, 3, 4System Frame Relay and LMI Options 2 System Frame Relay and LMI Options 3 LMI Heartbeat T1 Possible Settings 5, 10, 15, 20, 25Service Level Verification Options 1 Configuring Service Level Verification OptionsSLV Packet Size bytes Service Level Verification Options 2SLV Timeout Clearing Event Threshold General System Options Configuring General System OptionsMain Menu → Configuration → System→ General Network Physical Interface Options 1 Configuring the Physical InterfacesConfiguring the Network Interface Main Menu → Configuration → Network → PhysicalNetwork Initiated LLB Network Physical Interface Options 2Bit Stuffing Transmit TimingAnsi Performance Report Messages Network Initiated Dclb Possible Settings Disable, V.54&ANSINetwork Physical Interface Options 3 Network Initiated PLBCircuit Identifier Network Physical Interface Options 4Transmit Clock Source Configuring the User Data PortMain Menu → Configuration → Data Ports → Physical Data Port Physical Interface Options 1Port DTE Initiated Loopbacks Data Port Physical Interface Options 2Monitor RTS Control Assigning Frame Relay Time Slots to the Network Interface Main Menu → Easy Install → Time Slot Assignment ScreenAssigning Time Slots/Cross Connections Frame Relay Network 1 Assignment Frame Relay Network Time Slot Assignment Screen ExampleValue Meaning Time Slot Assignment RuleSelect Frame Relay Network Assignments Sync Data Port Assignment Assigning the Synchronous Data Port to Network Time SlotsSynchronous Data Port Assignment Screen Example Clearing Assignments Interface Frame Relay Options 1 Configuring Frame Relay for an InterfaceLMI Parameters Interface Frame Relay Options 2Frame Relay DS0s Base Rate Interface Frame Relay Options 3Dlci Record Options 1 Manually Configuring Dlci RecordsMain Menu→ Configuration→ Network/Data Port→ Dlci Records Dlci Type Possible Settings Standard, MultiplexedExcess Burst Size Bits Dlci Record Options 2CIR bps Committed Burst Size Bc BitsOutbound Management Priority Dlci Record Options 3Dlci Priority PVC Connection Options 1 Configuring PVC ConnectionsMain Menu → Configuration → PVC Connections Destination Edlci PVC Connection Options 2Destination Link Destination DlciConfiguring Node IP Information Setting Up Management and Communication OptionsNode IP Options 1 Node IP Options 2 TS Access Management LinkNode IP Options 3 TS AccessName Configuring Management PVCs10. Management PVC Options 1 Set DE Primary Link Possible Settings Net1-FR1, Port-1, Clear10. Management PVC Options 2 Primary Edlci 10. Management PVC Options 3Primary Dlci Snmp Management Configuring General Snmp ManagementName 1 Access 11. General Snmp Management Options 112. Telnet and FTP Session Options 1 Configuring Telnet and/or FTP Session Support11. General Snmp Management Options 2 12. Telnet and FTP Session Options 2 Inactivity TimeoutFTP Session FTP Login Required12. Telnet and FTP Session Options 3 Disconnect Time MinutesNMS IP Validation Configuring Snmp NMS SecurityAccess Type 13. Snmp NMS Security OptionsNumber of Trap Managers Configuring Snmp Traps14. Snmp Traps Options 1 Snmp TrapsEnterprise Specific Traps 14. Snmp Traps Options 2Rmon Traps Link Traps Possible Settings Disable, Up, Down, Both14. Snmp Traps Options 3 Interface Status Configuring the Ethernet Port15. Ethernet Port Options 1 Proxy ARP 15. Ethernet Port Options 2Character Length Configuring the Communication Port16. Communication Port Options 1 Port UseIgnore Control Leads Login Required16. Communication Port Options 2 Stop Bits16. Communication Port Options 3 RIP 16. Communication Port Options 417. External Modem COM Port Options Configuring the COM Port to Support an External ModemExternal Modem Commands Dial-In AccessConfiguration Security and Logins Controlling Asynchronous Terminal Access Limiting AccessSet the configuration option Controlling Telnet or FTP Access Controlling External COM Port Device AccessLimiting Telnet Access Limiting FTP Access Limiting Telnet or FTP Access Over the TS Management Link Disabling Snmp Access Controlling Snmp AccessAssigning Snmp Community Names and Access Levels Limiting Snmp Access Through IP Addresses Field Enter Creating a LoginMain Menu → Control → Administer Logins Deleting a Login Modifying a LoginOperation and Maintenance View this field To find Displaying System InformationMain Menu → Status → Identity Display LEDs & Control Leads Screen Viewing LEDs and Control LeadsMain Menu → Status → Display LEDs and Control Leads General Status LEDs 1 Label Indication Color What It Means LED DescriptionsNetwork Interface LEDs Label Indication Color What It Means General Status LEDs 2 Label Indication Color What It MeansNetwork Interface Control Lead DescriptionsUser Data Port LED Label Indication Color What It Means Additional Control Leads Label Indication What It MeansDevice Messages 1 What It Indicates What To Do Device MessagesSee Changing Software Device Messages 2 What It Indicates What To DoDevice Messages 3 What It Indicates What To Do Software Device Messages 4 What It Indicates What To DoChanges? prompt Device Messages 5 What It Indicates What To DoStatus Status InformationStatus Menu Self-Test Results Messages Self-Test Results Messages Last System Reset Date and TimeLast System Reset Date and Time System and Test Status MessagesHealth and Status Messages 1 What It Indicates Health and Status MessagesFrame relay link Health and Status Messages 2 What It IndicatesFrame relay link 1, 2 Health and Status Messages 3 What It IndicatesTest Status Messages 1 What It Indicates Test Status MessagesLMI-Reported DLCIs Status Screen Example Network LMI-Reported DLCIs StatusTest Status Messages 2 What It Indicates Main Menu → Status → LMI Reported DLCIsNetwork LMI-Reported DLCIs Status Field What It Indicates 10. PVC Connection Status 1 Field PVC Connection StatusMain Menu → Status → PVC Connection Status PVC Connection Status Screen Example10. PVC Connection Status 2 Field What It Indicates Network Timeslot Assignment Status Screen Example Time Slot Assignment StatusDisplaying Network Time Slot Assignments Main Menu → Status → Timeslot Assignment Status → NetworkCross Connect Status Field Indicates Bottom 11. IP Routing Table Values 1 Column What It Indicates IP Routing TableMain Menu → Status → IP Routing Table IP Routing Table Screen Example11. IP Routing Table Values 2 Column What It Indicates Performance Statistics Performance StatisticsMain Menu → Status → Performance Statistics Performance Statistics MenuPerformance Statistics → ESF Line Clearing Performance StatisticsPerformance Statistics → Clear All Statistics Performance Statistics → Frame RelayService Level Verification Performance Statistics Average round trip latency is measured every SLV sampling 13. Dlci Performance Statistics 1 What It Indicates Dlci Performance StatisticsMain Menu → Status → Performance Statistics → Dlci CIR&EIR 13. Dlci Performance Statistics 2 What It Indicates14. Frame Relay Performance Statistics 1 What It Indicates Frame Relay ErrorsFrame Relay Performance Statistics Main Menu → Status → Performance Statistics → Frame RelayFrame Relay LMI Frame Relay Errors contd14. Frame Relay Performance Statistics 2 What It Indicates 14. Frame Relay Performance Statistics 3 What It Indicates Frame Relay Hdlc ErrorsTo select intervals You must enter an interval or time on ESF Line Performance StatisticsMain Menu → Status → Performance Statistics → ESF Line ±LOFC±± ESF Line Performance Statistics Screen ExampleUAS Statistic What It IndicatesMain Menu → Status → Performance Statistics → Ethernet Ethernet Performance StatisticsTrap Event LOG Trap Event LogMain Menu → Status → Trap Event Log Trap Event Log Screen ExampleFTP File Transfers Dir directory Command DefinitionIf the message displayed is Then Upgrading System SoftwareChanging Software Determining Whether a Download Is CompletedIf retrieving Then Transferring Collected DataTroubleshooting Indicators See Problem IndicatorsResetting the Unit By Cycling the Power Resetting the Unit and Restoring CommunicationResetting the Unit from the Control Menu If selecting Following occurs Restoring Communication with a Misconfigured UnitMain Menu → Control → LMI Packet Capture Utility Troubleshooting Management Link FeatureLMI Packet Capture Utility Feature LMI Trace LOG LMI Packet Capture Utility → Display LMI Trace LogLMI Trace Log Example Alarm Conditions 1 What It Indicates What To Do AlarmsOperational appears Alarm Conditions 2 What It Indicates What To DoAlarm Conditions 3 What It Indicates What To Do Alarm Conditions 4 What It Indicates What To Do Viewing the Trap Event Log Troubleshooting TablesDevice Problems Device Problems 1 Symptom Possible Cause SolutionsWith a Misconfigured Unit Device Problems 2 Symptom Possible Cause SolutionsFrame Relay PVC Problems Symptom Possible Cause Solutions Frame Relay PVC ProblemsTest Tests AvailableTest Menu Example Starting and Stopping a Test Test Timeout FeatureWhen the status of a test is Only command available is Aborting All Tests Network PVC Tests PVC TestsPVC Tests Screen Example Main Menu → Test → Data Port PVC Tests PVC LoopbackSend Pattern Main Menu → Test → Network PVC TestsConnectivity Monitor PatternPhysical Tests Screen Example Physical TestsMain Menu → Test → Network Physical Tests Line LoopbackPayload Loopback Repeater Loopback Send Line Loopback Data Channel Loopbacks on a Frame Relay Link Qrss Send and Monitor Pattern TestsMain Menu → Test → Data Port Physical Tests DTE LoopbackMain Menu → Test → IP Ping IP Ping TestProcedure Main Menu → Test → Lamp Test Lamp TestOpenLane Support of FrameSaver Devices OpenLane Support of FrameSaver DevicesSetting Up the OpenLane SLM System Setting Up FrameSaver Flex and SLV Support To Find Your License Key Number Ordering Flex SLV ActivationsActivation Certificate Administering and Managing Flex SLV Activations Checking Activation Certificate Status Entering an Activation CertificateScheduling Activations Checking the Status of Scheduled Activations Cancelling Scheduled ActivationsAccessing and Printing the Certificate Summary Report July Setting Up NetScout Manager Plus for FrameSaver Devices User history AlarmsPreparation PropertiesConfiguring NetScout Manager Plus Procedure Adding SLV Alarms Using a Template Editing Alarms 9123-A2-GB20-10 July Adding SLV Alarms Manually Paradyne Field Select or EnterCreating History Files Procedure Dvuhist -f Dallas51 3 config 30 60 Dallas51k.udh Installing the User-Defined History FilesMonitoring a DLCIs History Data July 9123-A2-GB20-10 July Monitoring the Agent Using NetScout Manager Plus Procedure Setting Up NetScout Manager Plus for FrameSaver Devices Setting Up Network Health for FrameSaver Devices Installation and Setup of Network Health Discovering FrameSaver Elements Configuring the Discovered Elements Grouping Elements for Reports About At-a-Glance Reports About Service Level ReportsGenerating Reports for a Group Printed Reports Reports Applicable to Flex and SLV DevicesAbout Trend Reports July 9123-A2-GB20-10 July Setting Up Network Health for FrameSaver Devices Menus Menu HierarchyStatus Menu Hierarchy Frame Relay ModeEasy Install Auto-ConfigurationData Ports Assignment Menu Hierarchy Leased Line ModeControl Menu Hierarchy Snmp MIBs and Traps, Rmon Alarm Defaults Downloading MIBs and Snmp Traps MIB SupportFrameSaver Units sysObjectID system System Group mib-2FrameSaver Units sysDescr system Frame Relay Logical Layer Interfaces Group mib-2Paradyne Indexes to the Interface Table ifTable Physical LayerFor the DTE NetScout Indexes to the Interface Table ifTableRmon Logical Layer Examples Standards Compliance for Snmp TrapsVariable-Binding Trap authenticationFailureTrap warmStart Table B-3. warmStart Trap What It Indicates Possible CauseTraps linkUp and linkDown MIB Physical SublayerLogical Link Sublayer Physical Sublayer contdDevHealthAndStatus Traps enterprise-SpecificSLVs devFrExt.mib Placeholder Traps RMON-Specific Rising Event Operation Rmon Alarm and Event DefaultsEvent Defaults EventIndex EventDescription EventType EventCommunityPhysical Interface Alarm Defaults Frame Relay Link Alarm Defaults Snmp MIBs and Traps, and Rmon Alarm Defaults Dlci Alarm Defaults ± Paradyne Area Dlci Alarm Defaults ± NetScout Area Rx Dlci Link Object ID Cross-References Numeric Order 6.1.4.1.1795.2.24.2 6.1.2.1.2.2.16.1.2.1.2.10.32.2.1 Dlci CIR 6.1.4.1.1795.2.24.2.6.9.46.1.4.1.1795.2.24.2.6.9.4.4.2 Dlci EIR6.1.4.1.1795.2.24.2.6.9.4.7.1 6.1.4.1.1795.2.24.2.6.9.4.5.2.16.1.4.1.1795.2.24.2.6.9.4.10.3.1 6.1.2.1.10.32.2.1 Snmp MIBs and Traps, and Rmon Alarm Defaults Snmp MIBs and Traps, and Rmon Alarm Defaults Rear Panel Connectors, Cables, Pin AssignmentsFunction Circuit Direction Pin Number T1 Network Cable Feature No -F1-500Canadian T1 Line Interface Cable Feature No -F1-510 T1 Network InterfaceSignal Direction Pin # COM Port ConnectorPin Standard EIA-232-D Crossover CableAT Command String To configure the modem to Direction Pin Socket Data Port ConnectorSignal Standard V.35 Straight-through CableEthernet Port Connector Connectors, Cables, and Pin Assignments Technical Specifications Data Port COM PortT1 Network Interface Ethernet PortEquipment Description Model / Feature NumberFrameSaver Flex SLV Upgrade Equipment ListNMS Products Description Part Number Feature NumberOptional Features CablesNumbers IndexIN-2 IN-3 IN-4 IN-5 IN-6 IN-7 IN-8 IN-9 IN-10

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