Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Problem

Possible Causes

What To Do

 

 

 

 

Lower oven light does

Light bulb is loose or defective.

Tighten or replace the bulb.

not work

 

 

 

Pad operating light is broken. Call for service.

 

 

 

 

“F— and a number or

You have a function

Press the Clear/Off pad. Allow the oven to cool for one

letter” flash in the

error code.

hour. Put the oven back into operation.

lower oven display

 

 

 

If the function code repeats.

Disconnect all power to the cooking center for at

 

 

 

 

least 30 seconds and then reconnect power. If the

 

 

 

function error code repeats, call for service.

 

 

 

Display flashes

Power failure.

Reset the lower oven clock.

 

 

 

Unable to get the

Oven control pads were

The Bake and Broil Hi/Lo pads must be pressed

lower oven display

not pressed properly.

at the same time and held for 3 seconds.

to show “SF”

 

 

 

 

 

 

“Probe” appears

This is reminding you to

Enter a probe temperature.

in the lower

enter a probe temperature

 

oven display

after plugging in the probe.

 

 

 

 

Power outage,

Power outage or surge.

Reset the clock. If the oven was in use, you must reset

clock flashes

 

 

it by pressing the Clear/Off pad, setting the clock

 

 

 

and resetting any cooking function.

 

 

 

Steam from the

When using the convection

This is normal.

vent when using

feature, it is normal to see

 

the lower oven

steam coming out of the oven

 

 

vent. As the number of racks

 

 

or amount of food being

 

 

cooked increases, the amount

 

 

of visible steam will increase.

 

 

 

“Burning” or “oily”

This is normal in a new oven To speed the process, set a self-clean cycle for a

odor emitting from

and will disappear in time.

minimum of 3 hours. See the Using the self-cleaning

oven vent when using

 

 

lower oven section.

the lower oven

 

 

 

 

 

 

Strong odor in the

An odor from the insulation

This is temporary.

lower oven

around the inside of the

 

 

oven is normal for the first

 

 

few times the oven is used.

 

 

 

Fan noise when using

A cooling fan or a convection This is normal. The cooling fan will turn on

the lower oven

fan (depending on the function to cool internal parts. It may run for up to 1-1/2

 

you are using) may automatically hours after the oven is turned off. The convection

 

turn on.

fan will cycle on and off until the function is over

 

 

 

or the door is opened.

 

 

 

 

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Image 48
GE PT970SMSS Letter flash, Lower oven display, Display flashes, Unable to get, To show SF Probe appears, Oven display

PT970SMSS specifications

The GE PT970SMSS is a state-of-the-art double wall oven that combines innovative technology with elegant design, providing home chefs with exceptional cooking capabilities. This versatile oven is part of GE's Profile series, known for its stylish features and advanced performance. Designed for those who demand the best in their kitchens, the PT970SMSS incorporates numerous functionalities that elevate the cooking experience.

One of the standout features of the GE PT970SMSS is its true European convection system. This technology utilizes a third heating element and a convection fan to circulate hot air throughout the oven evenly. As a result, this system ensures that dishes are cooked thoroughly and consistently, making it ideal for baking pastries and roasting meats.

The oven comes equipped with a generous capacity, allowing users to prepare multiple dishes simultaneously. With a total cooking capacity of 5.0 cubic feet per oven, it is perfect for entertaining or cooking large family meals. The PT970SMSS also includes self-cleaning options, making maintenance effortless. Users can choose from a variety of cleaning cycles to suit their needs, ensuring their ovens remain in pristine condition.

Another notable feature is the advanced temperature management system designed to maintain precise cooking temperatures. This feature is particularly beneficial for recipes that require accuracy, ensuring optimal cooking results every time. The oven includes a built-in meat probe that alerts users when their dish has reached the desired internal temperature, eliminating the guesswork from cooking.

The GE PT970SMSS showcases a sleek stainless-steel finish, complementing modern kitchen aesthetics. Its backlit LED controls provide intuitive operation and clear visibility in dim lighting. The oven also features Wi-Fi connectivity, enabling users to control the oven remotely via their smartphones. This functionality allows users to preheat the oven, adjust cooking settings, and receive notifications when their food is done.

In conclusion, the GE PT970SMSS combines innovative cooking technologies with an elegant design, making it a top choice for discerning home chefs. With its convection capabilities, ample cooking space, advanced temperature controls, self-cleaning options, and smart features, this double wall oven is built to deliver exceptional performance. Whether baking, broiling, or roasting, the PT970SMSS is designed to exceed expectations in the kitchen.