GE PT970SMSS owner manual Before you call for service…, Problem Possible Causes What To Do

Models: PT970SMSS

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Before you call for service…

ge.com

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

 

Possible Causes

What To Do

 

 

 

 

 

Control panel on

 

You forgot to press the

Press the Start/Pause pad.

microwave oven

 

Start/Pause pad.

 

will not operate

 

 

 

 

 

Door not securely closed.

Make sure the microwave oven door is closed.

 

 

 

 

 

 

 

 

Another function was pressed.

Press the Clear/Off pad twice to cancel it and

 

 

 

 

begin again.

 

 

 

 

 

 

 

The Clear/Off pad was

Begin again.

 

 

pressed accidentally.

 

 

 

 

 

 

 

Oven controls

While using Time Defrost, numbers not entered after

 

 

improperly set.

pressing the Auto Defrost pad.

 

 

 

 

“SENSOR ERROR”

 

During a sensor

The microwave oven door should not be opened

appears in the

 

function the microwave

before the time begins to count down in the display.

microwave oven

 

oven door was opened

 

display

 

too soon.

 

 

 

 

 

Microwave oven light

 

Light bulb is loose

Call for service.

does not work

 

or defective.

 

 

 

 

 

Foods overcooked or

 

Varying density and amount

Varying density and amount sometimes require more

undercooked in the

 

of foods being cooked.

cooking time.

microwave oven

 

 

 

 

 

Food not turned or stirred

Turn or stir food and begin again.

 

 

 

 

as called for in the recipe.

 

 

 

 

 

 

 

Too many dishes in the

Do not overload your microwave oven.

 

 

oven at the same time.

 

 

 

 

 

 

 

Food not thoroughly

See the Using the microwave sensor features section.

 

 

defrosted.

 

 

 

 

 

 

 

Improper cookware or

See the Microwave safe cookware section of the

 

 

coverings being used.

Important Safety Instructions section.

 

 

 

 

 

 

Humidity or moisture in

Make sure the inside of the oven and the outside of

 

 

the oven will lessen the

the containers are dry.

 

 

sensor cooking time.

 

 

 

 

 

 

 

Food not allowed to stand.

Some standing time is recommended for certain

 

 

 

 

vegetables cooked with the Sensor Controls.

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Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support

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GE PT970SMSS owner manual Before you call for service…, Problem Possible Causes What To Do

PT970SMSS specifications

The GE PT970SMSS is a state-of-the-art double wall oven that combines innovative technology with elegant design, providing home chefs with exceptional cooking capabilities. This versatile oven is part of GE's Profile series, known for its stylish features and advanced performance. Designed for those who demand the best in their kitchens, the PT970SMSS incorporates numerous functionalities that elevate the cooking experience.

One of the standout features of the GE PT970SMSS is its true European convection system. This technology utilizes a third heating element and a convection fan to circulate hot air throughout the oven evenly. As a result, this system ensures that dishes are cooked thoroughly and consistently, making it ideal for baking pastries and roasting meats.

The oven comes equipped with a generous capacity, allowing users to prepare multiple dishes simultaneously. With a total cooking capacity of 5.0 cubic feet per oven, it is perfect for entertaining or cooking large family meals. The PT970SMSS also includes self-cleaning options, making maintenance effortless. Users can choose from a variety of cleaning cycles to suit their needs, ensuring their ovens remain in pristine condition.

Another notable feature is the advanced temperature management system designed to maintain precise cooking temperatures. This feature is particularly beneficial for recipes that require accuracy, ensuring optimal cooking results every time. The oven includes a built-in meat probe that alerts users when their dish has reached the desired internal temperature, eliminating the guesswork from cooking.

The GE PT970SMSS showcases a sleek stainless-steel finish, complementing modern kitchen aesthetics. Its backlit LED controls provide intuitive operation and clear visibility in dim lighting. The oven also features Wi-Fi connectivity, enabling users to control the oven remotely via their smartphones. This functionality allows users to preheat the oven, adjust cooking settings, and receive notifications when their food is done.

In conclusion, the GE PT970SMSS combines innovative cooking technologies with an elegant design, making it a top choice for discerning home chefs. With its convection capabilities, ample cooking space, advanced temperature controls, self-cleaning options, and smart features, this double wall oven is built to deliver exceptional performance. Whether baking, broiling, or roasting, the PT970SMSS is designed to exceed expectations in the kitchen.