Troubleshooting Guide
Before calling service personnel, please check the following chart for a possible cause to the trouble you are experiencing.
| SYMPTOM | POSSIBLE CAUSE | POSSIBLE SOLUTION |
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Power | No power | The AC power cord is not connected. | Connect the AC power cord |
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| TV station experiencing problems. | Try another channel. |
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| Poor or no picture. | Picture control is not adjusted. | Check picture control adjustments. |
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| Possible local interference. | Check for source of reception disturbance. |
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| Antenna/CATV connector is not connected. | Check CATV connection or VHF/UHF ant. |
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| TV station experiencing problems. | Try another channel. |
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| Picture wobbles |
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| Cable TV channel is scrambled. | A Cable box needs to be used (if desired). | ||
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reception |
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No CATV reception. | TV/CATV set to TV. | Set TV/CATV to CATV | ||
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| Possible local interference. | Check for source of reception disturbance. | |
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| CATV connected or not connected. | Check all CATV connections. | |
broadcast |
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| Cable TV service interrupted. | Contact your Cable TV company. | ||
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| No reception above | TV/CATV set to TV. | Set TV/CATV to CATV. | |
| CH13. |
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TV |
| TV station experiencing problems. | Try another channel. | |
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| MUTE button is pressed. | Press MUTE button again. | |
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| Poor or no sound. | Possible local interference. | Check for source of reception disturbance. | |
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| Antenna/CATV connector is not connected. | Check CATV connection or VHF/UHF ant. | |
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| Volume is set to minimum. | Increase volume. | |
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| TV Shuts off. | Sleep Timer is set. | Set Sleep Timer to "0”. | |
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| Off Timer is set. | Clear Off Timer. | ||
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| TV Signal is weak. | Check CATV or VHF/UHF antenna. | |
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| Closed Captioning | TV station experiencing problems or | Try another channel. | |
| not working. | program tuned is not closed captioned. | ||
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| Closed Captioning not turned on. | Press the CCD button. | |
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Control |
| The remote control is not aimed at the | Aim the remote control at the Remote | |
| sensor. | sensor. | ||
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| Distance is too far or too much light in the | Operate within 23 feet or reduce the | |
Remote | Remote control | room. | light in the room. | |
does not operate. | The batteries are weak. | Replace the batteries. | ||
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| There is an obstacle in the path of the beam. | Clear the path of the beam. | |
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| The batteries are not inserted correctly. | Insert correctly. | |
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Parental Control not | News or sports event being broadcast. | Parental Control does not work with | ||
News or sporting events. | ||||
| Working properly. |
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| Ratings not set. | Set ratings as desired. | |
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