Compaq 340622-002 manual Correcting Intermittent Failures, 20Troubleshooting

5-20Troubleshooting

Correcting Intermittent Failures

If the drive fails intermittently:

1.Clean the drive.

2.Run the Compaq Diagnostics Utility and the tape drive Diagnostics Utility.

3.If a drive operation begins correctly but then stops with an error:

a.Try a different cartridge.

b.If the error occurs on the same file or directory each time, remove that file or directory from the backup list because it may be corrupted. Correct any errors that you find with the file system.

c.Check the revision level of the drive’s firmware by running Inspect to determine if you are using the latest revision. If not, install the latest firmware to see if this resolves the problem.

d.Run System Configuration to check the DMA, IRQ, and port address settings for conflicts. If there is a conflict, change the particular setting or remove the conflicting device.

Compaq SLR Tape Drive User Guide