Compaq 340622-002 manual Upgrading the Firmware with a Cartridge, 21Troubleshooting

5-21Troubleshooting

Upgrading the Firmware

Compaq occasionally releases upgraded firmware to correct specific problems so you should make sure that your drive’s firmware is the latest revision. To identify the revision level of your current firmware, follow this procedure:

1.Launch Compaq’s Inspect utility from one of these sources:

❏The main menu of Compaq’s System Configuration utility

❏Compaq’s Diagnostics program

2.Review the display. For example:

System Storage:
Wide SCSI Controller in slot 4, IRQ11
Embedded Wide SCSI Controller, IRQ10
Device	Internal ProLiant - REV JM14
Device	4/8 GB SLR SCSI Tape
SCSI ID	6
Revision	0912FY/0912

3.Record the revision level of the drive’s firmware.

To determine if your firmware is the latest revision, check one of these sources:

■1-800-OK-COMPAQ

■Compaq’s web site on the Internet (See “About This Guide” for the address.)

Upgrading the Firmware with a Cartridge

If you have determined that your drive’s firmware is not the latest revision, you can obtain an Upgrade Cartridge from one of these sources:

■A Compaq Authorized Service Provider

■1-800-OK-COMPAQ

Compaq SLR Tape Drive User