Compaq 340622-002 manual Verifying the software drivers, 11Troubleshooting

5-11Troubleshooting

If you wish to save the System Event Log, use the following procedure:

1.Select the Log drop-down menu from the Event Viewer.

2.Select System.

3.Select Save As from the Log drop-down menu.

4.Enter a filename with a .EVT extension.

5.Select OK.

Verifying the software drivers

To verify that the appropriate software drivers have been installed, use the following procedure:

1.To verify that the software driver for the SCSI controller has been installed, use one of these methods:

❏Run the Microsoft Windows NT setup program

❏Use the Devices control panel applet

❏Use the Tape Devices icon on the control panel

2.If required, reinstall the software driver for the SCSI controller.

3.To verify that the software driver for the Compaq SLR Drive has been installed, use one of these methods:

❏Run the Microsoft Windows NT setup program

❏Use the Devices control panel applet

❏Use the Tape Devices icon on the control panel

4.If required, reinstall the software driver for the Compaq SLR Drive.

Compaq SLR Tape Drive User Guide