Troubleshooting
Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, set this unit to the standby mode, disconnect the power cord, and contact the nearest authorized YAMAHA dealer or service center.
Problem | Solution |
No power | – Check if the AC power cord is properly connected. |
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No picture | – Check if the TV is switched on. |
| – Check the video connection. |
| – If you did not use Progressive Scan connections (using the Y PB PR jacks |
| on the DVD Player) and you do not have a picture at the TV, please follow |
| the steps below to turn off Progressive Scan; |
| 1. Press / (OPEN/CLOSE) to open the disc tray. |
| 2. Press 1. |
| 3. Then press MUTE to deactivate the Progressive. The DVD Player will |
| reset itself to Component/Interlaced video. |
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|
Distorted picture | – The disc is badly scratched or dirty. |
| – Sometimes a small amount of picture distortion may appear. |
| This is not a malfunction. |
|
|
Completely distorted picture or black/white | – Make sure the PAL/NTSC setting at the DVD player matches the video |
picture with DVD or Video CD | signal of your television. (See PAL/NTSC CONVERSION) |
|
|
No sound or distorted sound | – Adjust the volume. |
| – Check that the speakers are connected correctly. |
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|
No audio at digital output | – Check the digital connections. |
| – Check if your receiver can decode |
| the digital output is set to PCM. |
| – Check if the audio format of the selected audio language matches your |
| receiver capabilities. |
|
|
Disc can’t be played | – The |
| – Ensure the disc label is facing up. |
| – Check if the disc is defective by trying another disc. |
| – If you have recorded this particular Picture CD or MP3 CD yourself, please |
| ensure that your disc contains at least about 6~10 pictures or 3~5MP3 |
| music tracks before using it with the player. |
No return to
– Reset the unit by switching the player off, then on again.
The player does not respond to the remote control
–Aim the remote control directly at the sensor on the front of the player.
–Reduce the distance to the player.
–Replace the batteries in the remote control.
–Insert the batteries with their polarities (+/– signs) as indicated.
Buttons do not work | – In order to completely reset the player, unplug the AC cord from the AC |
| outlet. |
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|
Player does not respond to some operating | – Operations may not be permitted by the disc. Refer to the instructions of the |
commands during playback | disc. |
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DVD Video player cannot read CDs/DVDs | – Use a commonly available cleaning CD/DVD to clean the lens before |
| sending the DVD Video player for repair. |
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|
Cannot record MP3 | – SCMS copy protected discs cannot be recorded digitally. Try recording by |
| analog jacks. |
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