Toshiba Troubleshooting 32BV500B: Solutions to Common Problems

Page 36

 

Questions

and Answers

Below are the answers to some of the most common queries.

For more information, go to www.toshiba.co.uk

 

 

 

 

 

 

Q Why is there no sound or picture?

 

 

 

Why don't the controls on the top of the

 

 

Q television work?

A

Check the television is not in standby mode.

 

 

A Check that CHILD LOCK is not selected.

Check the mains plug and all mains connections.

 

 

 

 

 

 

 

Q Why is there a picture but no sound?

 

 

 

Why is the sound only coming from one speaker

 

 

Q when stereo sound is selected?

 

Check the volume has not been turned down or

 

 

Check that the balance in the SOUND menu hasn't

A that sound mute has not been selected.

 

A been set to one side.

Q What can cause a poor picture?

 

 

 

Why are there problems with analogue text

 

 

Q service?

 

Interference or a weak signal. Try a different

 

 

 

Good performance of the analogue text depends

A television station.

 

A on a good strong broadcast signal. This normally

 

 

 

 

 

requires a roof or loft aerial. If the text is

 

 

 

 

 

unreadable or garbled, check the aerial. Go to the

 

 

 

 

 

main index page of the analogue text service and

 

 

 

 

 

look for the User Guide .

 

 

 

 

 

 

Why doesn't the video/DVD being played show

 

 

Q What is DVB-T?

Q on screen?

 

 

 

Make sure the media recorder or DVD player is

 

 

A Digital Video Broadcast via an aerial/antenna.

 

connected to the television as illustrated in the

 

A beginning chapters, and then select the correct

 

 

input by pressing SOURCE.

 

 

 

 

Why is the VCR/DVD picture in black and

 

 

Q How are radio channels selected?

Q white?

 

 

 

Check that the correct EXT 1 input setting has

 

A You can select them via the Channel List.

A been chosenor AV.

 

Q Why is there a good video picture but no sound?

 

 

 

What can be done if the PIN number has been

 

 

Q forgotten?

 

 

 

 

 

 

 

Check all lead connections.

 

 

You can reset TV and perform first time

A No sound or unacceptable format sound may be

 

 

 

 

installation. Ensure that no-one else can

 

received. Check the volume has not been turned

 

 

 

 

A use this by removing the Owner’s Manual.

 

down or that sound mute has not been selected.

 

 

 

 

 

 

 

Q Why doesn't the remote control work?

 

 

 

Why are there horizontal stripes and/or blurred

 

 

Q images on the screen when in PC mode?

A Check the batteries aren't dead or inserted

 

A

The Phase may need adjustment. Select PC

 

Settings and highlight Phase and adjust until the

 

incorrectly.

 

 

picture clears.

 

 

 

 

 

 

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Image 36
Contents 32BV500B Contents Appendix C Supported File Formats for USB EnglishSafety Precautions Air CirculationHeat Damage Mains SupplyInstallation and Important Information Where to installPlease take note Digital Switchover 8IFOEPFTTXJUDIPWFSIBQQFORemote Control Simple at-a-glance reference of your remote controlConnecting External Equipment Common InterfaceConnecting an Hdmi or DVI Device to the Hdmi Input To Connect an Hdmi Device To Connect a DVI DeviceDisk To Connect a ComputerTo Connect a USB Disk USB Memory ConnectionPower Save Mode and Cable Holder Using the Cable HolderEnvironmental Information Repair InformationSwitching on Using the Remote ControlUsing the Controls and Connections on the TV Controlling the TVInitial Installation Digital & Analogue Auto TuningAuto Tuning , Manual Tuning Digital Manual TuningAnalogue Manual Tuning Analogue APS and Programme Sorting APS Automatic Programming SystemSorting Programme Positions Analogue Stereo and Bilingual Transmissions and Channel List Stereo and Bilingual TransmissionsViewing Channel List Moving a ChannelRenaming a Channel Locking a ChannelViewing Info Banner Electronic Programme GuideProgramme Guide, Displaying Subtitles Language Selection Digital Settings Parental Control, Menu Lock, Set PIN Viewing Parental Control MenuMenu Lock Set PINDigital Settings Configuration General Controls General Sound Controls Picture Controls Changing Picture Format Other Controls Timers Digital and Analogue, Conditional Access Programme Timers Digital OnlySleep Timer Analogue Conditional AccessUSB Media Browser Manual StartAuto Start Playing MP3 FilesSlideshow Feature To Close the Media PlayerPC Mode Digital and Analogue if available Text Services Pin No Signal name PIN InformationSource Supported Signals Available EXT-1EXT-1 S Not Available, O Available EnglishMedia File Format Remarks Extension MusicPhoto Power Consumption approx Standby Power Consumption approx External ConnectionsDimensions approx Operating Conditions Supplied AccessoriesLicense Information Answers Why doesnt the remote control work? Toshiba Television Central Europe Sp. z o.o Toshiba Television Central Europe Sp. z o.o