Toshiba 65H14 owner manual Troubleshooting

Page 59

Troubleshooting

Before calling a service technician, please check the following table for a possible cause of the symptom and some solutions.

Symptom	Solution
TV will not turn on	•	Make sure the power cord is plugged in, then press POWER.
	•	The remote control batteries may be dead. Replace the batteries.

No picture, no sound	•	Check the antenna/cable connections.

No sound, picture OK	• The sound may be muted. Press VOLUME.
	•	The station may have broadcast difficulties. Try another channel.
	• Make sure the SPEAKERS function in AUDIO menu is set properly.
	• Make sure “STEREO” is selected (page 53).

Poor picture, sound OK	•	Check the antenna connections.
	•	The station may have broadcast difficulties. Try another channel.
	• Adjust the PICTURE menu.

Poor reception of broadcast channels	•	The station may have broadcast difficulties. Try another channel.
	•	Check the antenna connections.
	•	If you are using a VCR, make sure the TV/VCR button is set
		correctly.

Cannot receive above channel 13	•	Make sure the TV/CABLE switch is set to the mode that
		corresponds with the signal source type (cable company or outside
		antenna).

Black box appears on the screen	• The closed caption feature may be set to one of the Text modes (T1,
		T2, T3, or T4). Turn closed captioning OFF.

Unable to select a certain channel	• The channel may be locked out with the CH LOCK feature, or
		erased with the ADD/ERASE feature.

Multiple images	•	The station may have broadcast difficulties. Try another channel.
	•	Antenna reception may be poor. Use a highly directional outdoor
		antenna.

Poor color or no color	•	The station may have broadcast difficulties. Try another channel.
	• Adjust the TINT and/or COLOR in the PICTURE menu.

No stereo or SAP sound from a	•	Make sure the MTS feature is set properly.
known MTS broadcast

The remote control does not operate	•	Check whether the appropriate device mode is selected.
	•	Remove all obstructions between the remote control and the remote
		control sensor in the TV.
	•	The remote control batteries may be dead. Replace the batteries.

Cannot access signal input sources	• Check the VIDEO LOCK feature.
(Video1, Video2, Video3,

ColorStream HD1/HD2, HDMI) and/or Channels 3 and 4.

Introduction


Connecting	yourTV


Usingthe	RemoteControl


Settingup	yourTV


UsingtheTV’s	Features


Appendix


Index

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Contents Projection Television Dear Customer Safety PrecautionsInstallation Important Safety InstructionsCare ServiceImportant Safety Precautions for Split Cabinet Feature Important Safety Information Introduction Exploring your new TV Welcome to ToshibaConnecting in Antena or cable TV Connecting your TVYou will need Three coaxial cables Connecting a VCRConnecting a cable converter box You will need Four coaxial cables One set of A/V cables Connecting a cable converter box and VCRSatellite Satellite Receiver Dish Connecting a DVD player or satellite receiver and a VCRFrom Antenna Stereo VCR From DTV Antenna You will need Two coaxial cables Two sets of A/V cables Connecting two VCRsConnecting a camcorder One pair of standard analog audio cables One Hdmi cable type a connectorConnecting an audio system If you have a Toshiba device Preparing the remote control for useInstalling the remote control batteries Remote control codes Htib 100 CH RTN returns to the memorized channel Learning about the remote controlAdjusts the volume level POP Direct CH allows direct access to POP channelsLearning about the menu system Press Enter to activate the function settings in the menusPress y or z to highlight your desired language Changing the on-screen display languageSelecting the antenna input Press Channel y or z to view the programmed channels Adding channels to the TV’s memoryProgramming channels automatically Press Enter Press z to select CH ProgramAdding and erasing channels manually Changing channelsAutomatically Adjusting the color convergenceManually adjusting the color convergence When the adjustment is complete, the normal picture appears100 To reset your adjustmentsProgramming your favorite channels Adjusting the channel settingsSwitching between two channels using Channel Return Switching between two channels using SurfLockFavorite CH Press Enter Repeat steps 4 and 5 for other channelsPress y or z to highlight Press z or y to highlight Labeling channelsRepeat to enter the rest of the characters To erase channel labelsSelecting the picture size Press PIC Size on the remote controlNone of the picture is hidden Hidden areas, see Scrolling Theater Wide picture onAppears Press PIC Size to select the Theater Wide 2 or 3 modePress Enter to display the Scroll Adjustment mode Press MENU, and then press x or until Picture menuPress y or z to select ON, and then press Enter Using the Auto Aspect featurePress y or z to highlight Auto ASPECT, and then press EnterTo close the POP window Press Split again or Exit Using the POP double-window featureSelected input source indicator is displayed in purple Switching the main and POP picturesSwitching the speaker sound of main and POP programs Double-Window aspect ratio Using the programmed channel search functionAbout the auto favorite feature Using the favorite channel search functionIf you cannot remember your PIN code Using the Locks menuUsing the V-CHIP menu Entering the PIN codeTV Rating Independent rating system for broadcasters Enable BlockingTV None Rating Mpaa Rating Independent rating system for moviesMpaa Rating Mpaa UnratedRepeat steps 3 and 4 for other channels Locking channelsUnlocking programs temporarily Press EnterPress y or z to highlight Clear ALL, and then press Enter Press Enter New PIN code is now active Locking the video inputsChanging the PIN code OFFAdjusting the picture quality Adjusting the pictureSelecting the picture mode Saving your new preferences Selecting the color temperaturePress x or to select the mode you prefer Done Using the CableClear DNR featureResetting picture adjustments ResetFilm Selecting the display format for 480p signals onlySelecting the cinema mode Press y or z to selectTo change Selecting the video input sourcePress y or z to highlight Caption or TEXT, and then press Using the closed caption featureSetting the sleep timer Setting the on timerTo display the time on-screen Press Recall Setting the clockPress Enter to start the clock Press y or z to highlight MTS, and then press Enter Adjusting the soundMuting the sound Selecting stereo/SAP broadcastsAudio Settings menu appears Using the WOW surround sound featureAdjusting the sound quality Press y or z to adjust the item, then press EnterTo turn off the StableSound feature Select OFF in above Resetting your audio adjustmentsUsing the StableSound feature Press y or z to select Main or POP, and then press Enter Turning off the built-in speakers Selecting the Audio OUT sound To turn on the built-in speakers Select on in aboveDisplaying on-screen information Understanding the auto power off featureUnderstanding the last mode memory feature Selecting the background of the menu displayAppendix SpecificationsTroubleshooting Limited United States Warranty Limited Canada Warranty Index Page Manufactured by