Appendix
Troubleshooting
Before calling a service technician, please check the following table for a possible cause of the problem and some solutions.
Problem | Solution |
TV will not turn on | • Make sure the power cord is plugged in, then press POWER. |
| • The remote control batteries may be dead. Replace the batteries. |
No picture, no sound | • Check the antenna/cable connections. |
No sound, picture OK | • The sound may be muted. Press VOLUME. |
| • The station may have broadcast difficulties. Try another channel. |
Poor sound, picture OK | • The station may have broadcast difficulties. Try another channel. |
Poor picture, sound OK | • Check the antenna connections. |
| • The station may have broadcast difficulties. Try another channel. |
| • Adjust the PICTURE menu. |
Poor reception of broadcast channels
Cannot receive above channel 13
Unable to select a certain channel
Cannot access signal input sources (Video1, Video2, Video3 and ColorStream) and/or Channels 3 and 4
•The station may have broadcast difficulties. Try another channel.
•Check the antenna connections.
•If you are using a VCR, make sure the TV/VCR button is set correctly.
•Make sure TV/CABLE is set to CABLE mode.
•The channel may be blocked by the
•Check the VIDEO LOCK feature.
Appendix
Multiple images | • The station may have broadcast difficulties. Try another channel. |
| • Use a highly directional outdoor antenna. |
Poor color or no color | • The station may have broadcast difficulties. Try another channel. |
| • Adjust the TINT and/or COLOR in the PICTURE menu. |
| • If you change the direction of the TV while it is turned on, the picture |
| could suffer from color shading. If so, turn off the TV and allow it to cool |
| for several hours before turning it on again. |
No stereo or SAP sound from a | • Make sure the MTS feature is set properly. |
known MTS broadcast |
|
The
The remote control does not operate | • Make sure the TV/VCR/CABLE mode is set properly. |
| • Remove all obstruction between the remote control and the remote |
| control sensor. |
| • The remote control batteries may be dead. Replace the batteries. |
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