Help and service tips
The TV does not work
Make sure it is plugged into the mains supply and switched on.
No sound
•Is the sound muted? Press the Mute button.
•Is the volume turned down?
•Are there headphones connected?
Poor picture
•Is the aerial plugged in?
•If you are using a set top aerial is it properly aligned for the best signal.
•Try changing the direction of the outdoor aerial. High buildings can cause ghost pictures or double images.
•The picture quality may be reduced by connecting two external sources at once. Disconnect one of the sources.
•Adjust the fine tuning.
Sound coming from only one speaker
•Is the balance set to one side? See the sound menu.
No response to the remote control
•Try changing the batteries.
•Is there an obstruction between the remote control and the sensor on the TV.
No picture
• Is the aerial plugged in properly?
•Is the aerial lead damaged?
•Are all the plugs in the aerial lead fitted correctly?
•Have you pressed the correct buttons on the remote control?
If nothing works
If you have tried the above solutions and none seem to work, try switching the unit off and on again.
If this does not work contact your supplier or TV repair technician. Never attempt to repair a defective TV yourself.
Symptoms
No picture, no sound
Poor sound, picture OK
Poor Picture, sound OK
Weak picture
Blurred picture
Double image
Lines in picture
Distorted picture
Weak reception on some channels Horizontal bars
Picture rolls vertically
Poor colour
No colour
Remote control not working
TV does not accept any command Teletext rolling up/down
Solutions |
|
Try a different channel, if OK, probably station trouble
Check aerial connections on back of set
Checkaerialbrokenwires | Reorientateaerial |
Probably local interference, such as an appliance
Adjust fine tuning control
brightnesscontrol | contrastcontrol | ifstationisbroadcastingcolour | colourcontrol |
Adjust | Adjust | Check | Adjust |
Check batteries in the remote control handset.
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ENGLISH