Onkyo DV-SP504E Hdmi Status Mode, No picture from the Hdmi connection, Displayed ID Message

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Troubleshooting—Continued

HDMI Status Mode

If you’re using an HDMI connection and there’s no picture or sound, you can check the status of the HDMI connection by pressing and holding down the DVD player’s [DISPLAY] button for 10 seconds until a message ID appears on the display. Look up the message ID in the following tables and check the HDMI connections and settings on both the DVD player and the connected component.

HDMI connection and HDMI-related settings status

 

Displayed ID

Message

 

 

 

 

MSG ID 001

Turn the DVD player and the connected component off, then turn them on again. Make sure that

 

the connected component is working properly and that the DVD player’s HDMI settings are config-

 

MSG ID 015

 

ured suitably for that component.

 

 

 

 

 

No picture from the HDMI connection

 

 

 

 

Displayed ID

Message

 

 

 

 

MSG ID 002

The HDMI Output Setting is set to Off. Change it to On (page 43).

 

 

 

 

MSG ID 003

The HDMI cable may not be connected properly. Check the connection. Also, make sure the HDMI

 

MSG ID 004

input on the TV or AV receiver is correctly configured to received HDMI.

 

 

 

 

 

Make sure the HDMI input on the TV or AV receiver is correctly configured to received HDMI.

 

MSG ID 005

The connected component may not support HDCP. Make sure the connected component supports

 

HDCP.

 

MSG ID 006

 

Turn the DVD player and the connected component off, then turn them on again.

 

MSG ID 007

 

The DVD player may be connected to the other component’s DVI jack. Some TVs may not properly

 

 

 

 

receive the video output by the DVD player. Also, with a DVI connection, there will be no sound.

 

 

 

 

MSG ID 008

The DVD player’s HD Resolution setting is set to 720p or 1080i. If your TV doesn’t support these

 

resolutions, select another resolution (page 43).

 

 

 

 

 

 

MSG ID 009

The connected component may not be receiving the HDMI signal properly.

 

Try selecting another resolution on the DVD player (page 43).

 

 

 

 

 

No sound from the HDMI connection

 

 

 

 

Displayed ID

Message

 

 

 

 

MSG ID 010

The DVD player’s Digital/HDMI Audio Out setting is set to Off. Change the setting to All or PCM

 

(page 48).

 

 

 

 

 

 

MSG ID 011

The connected component may not support 96 kHz PCM. Set the DVD player’s Linear PCM Out

 

MSG ID 014

setting to Down Sample On (page 48).

 

 

 

 

MSG ID 012

The connected component may not support Dolby Digital. Set the DVD player’s Digital/HDMI Audio

 

MSG ID 013

Out setting to PCM (page 48).

 

 

 

 

MSG ID 016

The connected component may not support DTS. Set the DVD player’s Digital/HDMI Audio Out

 

MSG ID 017

setting to PCM (page 48).

 

 

 

 

MSG ID 020

Audio from SACDs is not output by the HDMI OUT (page 19).

 

 

 

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Contents DV-SP504/ DV-SP504E Avis Important Safety InstructionsPower PrecautionsInstalling this Unit Label on the right is applied on the rear panel PrecautionsFCC Information for User For models having a power cord with a polarized plug Supplied AccessoriesMake sure you have the following accessories Sur les modèles dont la fiche est polariséeIntroduction FeaturesContents Disc Notes IntroductionSupported Discs Function SupportAbout WMA MP3/WMA/JPEG CompatibilityAbout DivX DivX video compatibilityHandling Discs Cleaning DiscsStoring Discs CopyrightInstalling the Batteries Before Using the DVD playerUsing the Remote Controller Open the battery compartment, as shownFront Panel Front & Rear PanelsDisplay Front & Rear PanelsNorth American model European model Rear PanelOther models AV Connector European model only Surr Mode switchAudio Output 20, 22 JackRemote Controller Memory button Search button 34Repeat button B buttonAV Cables & Connectors Connecting the DVD playerVideo Output/Video Setting Matrix Connecting the DVD playerAudio Output/Audio Setting Matrixes Digital Audio Output/Audio Setting MatrixBefore Making Any Connections Basic SetupOptical Digital Outputs RCA AV Connection Color CodingUsing Scart European model only Using S-VideoUsing Component Video Compatibility of this unit with progressive-scan TVsConnecting the Analog Output Connecting to an AV ReceiverConnecting the Digital Output Before ConnectingConnecting the Multichannel Analog Output Connecting -compatible ComponentsYou can use three stereo audio cables for this If Your AV Receiver has a 7.1-channel Analog Audio InputWhat is HDMI? Connecting your Hdtv or AV receiver with an Hdmi InputUsing Hdmi Hdmi & the DVD playerUsing a Multiroom Kit with Other Components Using the Multiroom Control Kits North American model onlyUsing a Multiroom Kit with a Cabinet DVD player turns on and the Standby indicator turns off Connecting the Power/Turning on the DVD playerPlug the supplied power cord into Power outlet on the wallFirst Time Setup Initial SetupPlaying Discs Starting, Pausing & Stopping PlaybackSelect Next & Previous track/chapter Playing DiscsStop To stop playback, press the Stop ButtonFast Forward & Reverse Forward Frame-by-Frame PlaybackSlow-motion Playback Navigating CDs & Super Audio CDs Navigating DVD & VCD Disc MenusNavigating MP3, WMA & DivX Discs Viewing a Slideshow of Jpeg Images Press the Play or Enter Advanced PlaybackButton to start playback Specified title, chapter, or trackSearching by Time Advanced PlaybackTime Specified timeRepeat Playback Random Playback To cancel random playback, useRandom button to select Random OffAdding New Items to the List Memory PlaybackDeleting Items from the List Last MemoryEditing Steps Selecting Camera Angles ZoomingSelecting Subtitles Selecting SoundtracksDisplaying Information Setting the Hdmi Hdmi and Progressive SettingsSelecting Progressive or Interlaced Configuring the DVD player Menu Setting DescriptionPicture LanguagePress the Setup button Using the Onscreen Setup MenusWhen you’ve finished, press Setup button againHdmi Output Setting View ModeProgressive Setting Picture MenuHD Jpeg mode HD ResolutionPAL Output Setting Not North American and Korean models Video Black LevelAudio Menu Scart Output Setting European model onlyDigital/HDMI Audio Out Linear PCM OutTest Tone Center Delay and Surr. DelayDynamic Range Control Dolby Digital only Pro LogicLanguage Menu Menu Language, Audio Lan Selecting Other LanguagesGuage, or Subtitle menu, Then press EnterDisplay Menu Setting the Parental Lock Operation Setting MenuChange the Security Code Sacd Priority Contents DVD Priority ContentsAuto power off DivX RegistrationDisc Content Organization Resetting the playerAdjusting the Display Brightness Additional informationAdditional information GlossaryMP3, WMA, Jpeg & DivX Files Mpeg video ISO 9660 formatPBC PlayBack Control Video CD only PCM Pulse Code ModulationSymptom Possible cause Remedy TroubleshootingNo Sound from the Hdmi OUT? TroubleshootingCan’t view Jpeg files? No picture from the Hdmi connection Hdmi Status ModeDisplayed ID Message No sound from the Hdmi connectionGeneral SpecificationsMemo Onkyo Europe UK Office Onkyo Europe Electronics GmbH