Onkyo DV-SP502E instruction manual Why won’t the disc I loaded play?

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FAQ

My DV-SP502/DV-SP502E switches on but there is nothing displayed on my TV.

•Make sure that the TV is set to the correct video input (not a TV channel). For example, if you connected this player to the VIDEO 1 inputs on your TV, switch your TV to VIDEO 1.

After I load a DVD disc, it ejects automatically after a few seconds!

•Most likely, the disc is the wrong region for your player. The region number should be printed on the disc; check it against the region number of the player (which you can find on the rear panel). See also “DVD-Video regions” on page 55. If the region number is OK, it may be that the disc is damaged or dirty. Clean the disc and look for signs of damage. See also “Handling Discs” on page 10.

Why won’t the disc I loaded play?

•First check that you loaded the disc the right way up (label side up), and that it’s clean and undamaged. See “Cleaning Discs” on page 10 for information on cleaning discs.

If a disc loaded correctly won’t play, it’s probably an incompatible format or disc type, such as DVD-ROM. See “Supported Discs” on page 9 for more on disc compatibility.

I have a widescreen TV so why are there black bars at the top and bottom of the screen when I play some discs?

•Some movie formats are such that even when played on a widescreen TV, black bars are necessary at the top and bottom of the screen. This is not a malfunction.

I have a standard (4:3) TV and set the player to show widescreen DVDs in pan & scan format, so why do I still get black bars top and bottom with some discs?

•Some discs override the display preferences of the player, so even if you have 4:3 (Pan & Scan) selected, those discs will still be shown in letter box format. This is not a malfunction.

My AV receiver is definitely compatible with 96/88.2kHz Linear PCM audio, but it doesn’t seem to work with this player. What’s wrong?

•For digital copy-protection purposes, some 96/88.2kHz DVD discs only output digital audio downsampled to 48/ 44.1kHz. This is not a malfunction. To fully take advantage of the high sampling rate audio, connect the analog audio outputs to your amplifier/receiver.

Why can’t I hear SACD audio through the digital outputs?

•SACD audio is only available through the analog outputs. This is not a malfunction. Some DVD-Audio discs too only output audio through the analog outputs.

Is it better to listen to DVD-Audio discs through the analog outputs?

•Some DVD-Audio discs do not output anything through the digital outputs, and multichannel discs are downmixed to stereo for the digital output. In addition, high sampling rate DVD-Audio discs (higher than 96kHz) automatically downsample audio output from the digital outputs. Using the multichannel analog audio outputs for DVD-Audio have none of these limitations.

My DVD-Audio disc starts playing, but then suddenly stops!

• The disc may have been illegally copied.

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Contents DV-SP502/ DV-SP502E Avis Important Safety InstructionsFor U.S. model PrecautionsModèle pour les Canadien PrecautionsNever Touch this Unit with Wet Hands Table of Contents Table of Contents DV-SP502/DV-SP502E FeaturesIntroduction Introduction Supplied AccessoriesDisc Notes PC-created disc compatibility Cleaning DiscsAbout WMA Jpeg file compatibilityBefore Using the DV-SP502/DV-SP502E Installing the BatteriesUsing the Remote Controller Front Panel Front & Rear PanelsDisplay Front & Rear PanelsRear Panel Not European modelJack European Model 234Remote Controller North American modelsOther models Number buttons 27-29, 37 Setup button 26Standby button On buttonOptical Digital Outputs Connecting the DV-SP502/DV-SP502EAV Cables & Connectors Before Making Any ConnectionsBasic Setup Connecting the DV-SP502/DV-SP502EUsing Component Video Connecting Your TVUsing S Video Using Scart European model onlySTANDBY/ON Connecting to an AV Receiver Connecting the Analog OutputConnecting the Digital Output Connecting -compatible Components Connecting the Multichannel Analog OutputsSignal flow Standby indicator Connecting the Power/Turning on the DV-SP502/ DV-SP502EUsing the on-screen displays Setting up the player for your TVGetting Started Setting the language of this player’s on-screen displays Getting StartedPlaying discs Basic playback controls Load a discPress Play to start playback DVD disc menus Resume and Last MemoryVideo CD PBC menus Playing discs Scanning discsPlaying in slow motion During playback, press pause Press Playing discsFrame advance/frame reverse Viewing a Jpeg slideshowSelect a view option Browsing video content with the Disc NavigatorDuring playback, press Setup Select Disc Navigator from On-screen menuPress Setup and select Disc Navigator from the on-screen Browsing WMA, MP3 and Jpeg files with the Disc NavigatorUse the cursor buttons Enter to navigate Press Enter on BEnd Point to set the loop end point Using repeat playLooping a section of a disc Press Enter on AStart Point to set the loop start pointUsing random play Press Play Mode and select Random from the list of funcSelect a random play option To play the program list, press play Press Play Mode and select Program from the list of funcCreating a program list Repeat to build up a pro- gram listSearching a disc Other functions available from the program menuPress Audio repeatedly to select Switching subtitlesSwitching audio language/channel Press Subtitle repeatedly to Select a subtitle optionSwitching camera angles Zooming the screenDisplaying disc information About DivX Playing DivX videoDivX video compatibility Use the cursor buttons Browsing DivX video titles using the Disc NavigatorUsing repeat play Using time searchSelect Options, then DivX VOD About DivX VOD contentPlaying DivX VOD content Displaying your DivX VOD registration codeAudio Settings and Video Adjust menus Audio Settings menuAudio DRC Video Adjust menu Audio Settings and Video Adjust menusUsing the Initial Settings menu Initial Settings menuInitial Settings menu Digital Audio Out settingsVideo Output settings Display settings Language settingsSpeakers settings Options settingsAbout the audio output settings Parental Lock Registering a new passwordChanging your password Setting/changing the Parental LockCountry code list Setting/changing the Country codeAudio Output Mode Speaker InstallationDTS Downmix Speaker Distance Use the / cursor up/down to Select a speakerPress cursor right to change Widescreen TV users Setting the TV system Not North American modelAdditional information Screen sizes and disc formatsDVD-Video regions Resetting the playerAdditional information Titles, chapters and tracksSelecting languages using the language code list Language Code Letter Language code listControlling a TV Learning a pre-programming codeBrand Code Pre-programming Code ListSampling Channel bit rate Frequency DivX TitlesVideo Audio Color Code Frame rateColor Code DivX TitlesGlossary Why won’t the disc I loaded play? Why can’t I hear Sacd audio through the digital outputs?My DVD-Audio disc starts playing, but then suddenly stops DV-SP502/DV-SP502E TroubleshootingCannot output 96kHz or 88.2kHz digital audio TroubleshootingCannot play multichannel audio Cannot output 192kHz or 176.4kHz digital audioRemote Controller General SpecificationsOnkyo Europe UK Office Onkyo Europe Electronics GmbHPage Page Page
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