Onkyo DV-SP502E Troubleshooting, Cannot play multichannel audio, No DTS audio output

Page 65

Troubleshooting—Continued

The analog audio is OK, but there appears to be no digital audio signal.

•Make sure that the Digital Out setting is set to On (page 46).

•Check that the Dolby Digital, DTS and MPEG out settings (page 46) are suitable for your amplifier/receiver/check the instruction manual that came with your amplifier/receiver.

•SACDs and some DVD-Audio discs do not output digital audio. Listen through the player’s analog audio outputs.

Noticeable difference in DVD and CD volume.

• This is due to differences in the audio format and is not a malfunction.

Cannot play multichannel audio

•Make sure that Audio Output Mode is set to 5.1 Channel (page 52).

•Check that the Dolby Digital, DTS and MPEG Out settings (page 46) are suitable for your amplifier/receiver—check the instruction manual that came with your amplifier/receiver.

•DVD-Audio and SACDs do not output multichannel digital audio. Listen through the player’s analog outputs.

•Check that the settings in the Speaker Installation screen are correct (page 52).

•Check the audio options available from the disc menu.

Cannot listen to highsampling rate audio through the digital output.

•Make sure that Linear PCM Out is set to Downsample Off (page 46).

•As a copy-protection measure, some DVDs do not output 96kHz audio. In this case, even if set to Downsample Off, the player automatically outputs the audio at 48 kHz. This is not a malfunction.

Cannot output 192kHz or 176.4kHz digital audio.

• The player does not output digital audio at these sampling rates. The digital output is automatically downsampled.

Cannot output 96kHz or 88.2kHz digital audio.

•Check that Linear PCM Out is set to Downsample Off (page 46).

•Some discs are digital copy protected and do not output high sampling rate digital audio. In this case the output is automatically downsampled.

No DTS audio output.

•If this unit is connected to a non-DTS compatible amplifier or decoder using a digital audio cable, set DTS Out to DTS > PCM (page 46). If you do not do this, noise will be output when you play a DTS disc.

•If this unit is connected to a DTS-compatible amplifier or decoder using a digital audio cable, check the amplifier settings, and that the cable is properly connected.

Audio mix does not sound right or sounds incomplete (for example, inaudible dialog).

•Make sure that Audio Output Mode is set to 2 Channel if you’ve connected to the stereo inputs on your amplifier or TV (page 52).

65

Page 64 Page 66
Image 65
Page 64 Page 66
Contents DV-SP502/ DV-SP502E Avis Important Safety InstructionsFor U.S. model PrecautionsModèle pour les Canadien PrecautionsNever Touch this Unit with Wet Hands Table of Contents Introduction Table of ContentsDV-SP502/DV-SP502E Features Introduction Supplied AccessoriesDisc Notes About WMA Cleaning DiscsJpeg file compatibility PC-created disc compatibilityUsing the Remote Controller Before Using the DV-SP502/DV-SP502EInstalling the Batteries Front Panel Front & Rear PanelsDisplay Front & Rear PanelsJack Rear PanelNot European model European Model 234Other models Remote ControllerNorth American models Standby button Setup button 26On button Number buttons 27-29, 37AV Cables & Connectors Connecting the DV-SP502/DV-SP502EBefore Making Any Connections Optical Digital OutputsBasic Setup Connecting the DV-SP502/DV-SP502EUsing S Video Connecting Your TVUsing Scart European model only Using Component VideoSTANDBY/ON Connecting the Digital Output Connecting to an AV ReceiverConnecting the Analog Output Signal flow Connecting -compatible ComponentsConnecting the Multichannel Analog Outputs Standby indicator Connecting the Power/Turning on the DV-SP502/ DV-SP502EGetting Started Using the on-screen displaysSetting up the player for your TV Playing discs Setting the language of this player’s on-screen displaysGetting Started Press Play to start playback Basic playback controlsLoad a disc DVD disc menus Resume and Last MemoryVideo CD PBC menus Playing in slow motion Playing discsScanning discs Frame advance/frame reverse Playing discsViewing a Jpeg slideshow During playback, press pause PressDuring playback, press Setup Select Disc Navigator from Browsing video content with the Disc NavigatorOn-screen menu Select a view optionUse the cursor buttons Enter to navigate Press Setup and select Disc Navigator from the on-screenBrowsing WMA, MP3 and Jpeg files with the Disc Navigator Looping a section of a disc Using repeat playPress Enter on AStart Point to set the loop start point Press Enter on BEnd Point to set the loop end pointSelect a random play option Using random playPress Play Mode and select Random from the list of func Creating a program list Press Play Mode and select Program from the list of funcRepeat to build up a pro- gram list To play the program list, press playSearching a disc Other functions available from the program menuSwitching audio language/channel Switching subtitlesPress Subtitle repeatedly to Select a subtitle option Press Audio repeatedly to selectDisplaying disc information Switching camera anglesZooming the screen DivX video compatibility About DivXPlaying DivX video Using repeat play Browsing DivX video titles using the Disc NavigatorUsing time search Use the cursor buttonsPlaying DivX VOD content About DivX VOD contentDisplaying your DivX VOD registration code Select Options, then DivX VODAudio DRC Audio Settings and Video Adjust menusAudio Settings menu Video Adjust menu Audio Settings and Video Adjust menusUsing the Initial Settings menu Initial Settings menuVideo Output settings Initial Settings menuDigital Audio Out settings Display settings Language settingsSpeakers settings Options settingsAbout the audio output settings Changing your password Registering a new passwordSetting/changing the Parental Lock Parental LockCountry code list Setting/changing the Country codeDTS Downmix Audio Output ModeSpeaker Installation Press cursor right to change Speaker DistanceUse the / cursor up/down to Select a speaker Additional information Setting the TV system Not North American modelScreen sizes and disc formats Widescreen TV usersAdditional information Resetting the playerTitles, chapters and tracks DVD-Video regionsSelecting languages using the language code list Language Code Letter Language code listControlling a TV Learning a pre-programming codeBrand Code Pre-programming Code ListVideo Audio DivX TitlesColor Code Frame rate Sampling Channel bit rate FrequencyColor Code DivX TitlesGlossary My DVD-Audio disc starts playing, but then suddenly stops Why won’t the disc I loaded play?Why can’t I hear Sacd audio through the digital outputs? DV-SP502/DV-SP502E TroubleshootingCannot play multichannel audio TroubleshootingCannot output 192kHz or 176.4kHz digital audio Cannot output 96kHz or 88.2kHz digital audioRemote Controller General SpecificationsOnkyo Europe UK Office Onkyo Europe Electronics GmbHPage Page Page
Top Page Image Contents