Onkyo instruction manual Troubleshooting, DV-SP502/DV-SP502E

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Troubleshooting

If you have any trouble using your DV-SP502/DV-SP502E, check the following table for possible causes and remedies. If you still can’t resolve the issue yourself, please contact your Onkyo dealer.

DV-SP502/DV-SP502E

The disc won’t play or is automatically ejected after loading.

•Make sure the disc is free from dirt and dust and is not damaged (page 10).

•Make sure the disc is loaded with the label side face-up and aligned properly in the disc tray guide.

•Incompatible region number: If the region number on a DVD-Video disc does not match the number on the player, the disc cannot be used (page 55).

•Condensation inside the player: Allow time for condensation to evaporate. Avoid using the player near an air-condi- tioning unit.

•Disc is loaded upside down: Reload the disc with the label side face up.

DVD-Audio playback stops.

• The disc may have been illegally copied.

Picture playback stops and the operation buttons cannot be used.

• Press , then start playback again ( ).

•Press and hold the front panel. STANDBY/ON button for about 10 seconds to switch the unit off, then press again to switch back on.

•Switch the power off once, unplug from the wall socket, then plug back in and switch on again using the front panel. STANDBY/ON button.

New settings made in the Setup screen menus while a disc is playing are ineffective.

• Some settings can be changed while a disc is playing, but are not effective until the disc is stopped then restarted: Press , then startplayback again ( ).

Settings are canceled.

•When the power is cut due to power failure or by unplugging the power cord, settings will be canceled: Press. STANDBY/ON on the front panel to turn the player off. Wait for --GOOD BYE-- to disappear from the display, then unplug the power cord.

No picture/No color.

•Incorrect video connections: Check that connections are correct and that plugs are inserted fully. Also check the video cable for damage.

•TV/monitor or AV amplifier settings are incorrect: Check the instruction manual of the connected equipment.

•The video output is set to progressive but your TV/monitor is not compatible with progressive scan: See page 21 for how to set to interlace.

Screen is stretched or aspect does not change.

•The TV Screen setting in the Initial Settings menu is incorrect. See page 54 for how to set it correctly for your TV/ monitor.

Picture disturbance during playback or the picture is dark.

•This player is compatible with Macro-Vision System copy guard. Some discs include a copy prevention signal, and when this type of disc is played back, stripes etc., may appear on some sections of the picture depending on the TV. This is not a malfunction.

•Due to the player’s copy protection circuits, connection of this device through a VCR or an AV selector may prevent recording or cause picture problems. This is not a malfunction.

No audio, or audio is distorted.

•No audio is output during slow motion playback or when scanning discs other than audio CDs and SACDs.

•Some DVD discs do not output digital audio: Switch your amplifier to the player’s analog outputs.

•Check that the disc is free from dust and dirt, and that it is not damaged (page 10).

•Check that all interconnects are firmly inserted.

•Check that the plugs and terminals are free of dirt, oxide, etc. and clean if necessary. Also check the cable for damage.

•Make sure the player’s output is not connected to the amplifier’s phono (turntable) inputs.

•Check your amplifier/receiver’s settings (volume, input function, speaker settings, etc.).

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Contents DV-SP502/ DV-SP502E Important Safety Instructions AvisPrecautions For U.S. modelPrecautions Modèle pour les CanadienNever Touch this Unit with Wet Hands Table of Contents DV-SP502/DV-SP502E Features Table of ContentsIntroduction Supplied Accessories IntroductionDisc Notes Cleaning Discs About WMAJpeg file compatibility PC-created disc compatibilityInstalling the Batteries Before Using the DV-SP502/DV-SP502EUsing the Remote Controller Front & Rear Panels Front PanelFront & Rear Panels DisplayNot European model Rear PanelJack 234 European ModelNorth American models Remote ControllerOther models Setup button 26 Standby buttonOn button Number buttons 27-29, 37Connecting the DV-SP502/DV-SP502E AV Cables & ConnectorsBefore Making Any Connections Optical Digital OutputsConnecting the DV-SP502/DV-SP502E Basic SetupConnecting Your TV Using S VideoUsing Scart European model only Using Component VideoSTANDBY/ON Connecting the Analog Output Connecting to an AV ReceiverConnecting the Digital Output Connecting the Multichannel Analog Outputs Connecting -compatible ComponentsSignal flow Connecting the Power/Turning on the DV-SP502/ DV-SP502E Standby indicatorSetting up the player for your TV Using the on-screen displaysGetting Started Getting Started Setting the language of this player’s on-screen displaysPlaying discs Load a disc Basic playback controlsPress Play to start playback Resume and Last Memory DVD disc menusVideo CD PBC menus Scanning discs Playing discsPlaying in slow motion Playing discs Frame advance/frame reverseViewing a Jpeg slideshow During playback, press pause PressBrowsing video content with the Disc Navigator During playback, press Setup Select Disc Navigator fromOn-screen menu Select a view optionBrowsing WMA, MP3 and Jpeg files with the Disc Navigator Press Setup and select Disc Navigator from the on-screenUse the cursor buttons Enter to navigate Using repeat play Looping a section of a discPress Enter on AStart Point to set the loop start point Press Enter on BEnd Point to set the loop end pointPress Play Mode and select Random from the list of func Using random playSelect a random play option Press Play Mode and select Program from the list of func Creating a program listRepeat to build up a pro- gram list To play the program list, press playOther functions available from the program menu Searching a discSwitching subtitles Switching audio language/channelPress Subtitle repeatedly to Select a subtitle option Press Audio repeatedly to selectZooming the screen Switching camera anglesDisplaying disc information Playing DivX video About DivXDivX video compatibility Browsing DivX video titles using the Disc Navigator Using repeat playUsing time search Use the cursor buttonsAbout DivX VOD content Playing DivX VOD contentDisplaying your DivX VOD registration code Select Options, then DivX VODAudio Settings menu Audio Settings and Video Adjust menusAudio DRC Audio Settings and Video Adjust menus Video Adjust menuInitial Settings menu Using the Initial Settings menuDigital Audio Out settings Initial Settings menuVideo Output settings Language settings Display settingsOptions settings Speakers settingsAbout the audio output settings Registering a new password Changing your passwordSetting/changing the Parental Lock Parental LockSetting/changing the Country code Country code listSpeaker Installation Audio Output ModeDTS Downmix Use the / cursor up/down to Select a speaker Speaker DistancePress cursor right to change Setting the TV system Not North American model Additional informationScreen sizes and disc formats Widescreen TV usersResetting the player Additional informationTitles, chapters and tracks DVD-Video regionsSelecting languages using the language code list Language code list Language Code LetterLearning a pre-programming code Controlling a TVPre-programming Code List Brand CodeDivX Titles Video AudioColor Code Frame rate Sampling Channel bit rate FrequencyDivX Titles Color CodeGlossary Why can’t I hear Sacd audio through the digital outputs? Why won’t the disc I loaded play?My DVD-Audio disc starts playing, but then suddenly stops Troubleshooting DV-SP502/DV-SP502ETroubleshooting Cannot play multichannel audioCannot output 192kHz or 176.4kHz digital audio Cannot output 96kHz or 88.2kHz digital audioRemote Controller Specifications GeneralOnkyo Europe Electronics GmbH Onkyo Europe UK OfficePage Page Page
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