Lenoxx Electronics DVD-2002 instruction manual Trouble Shooting, General, Symptom Remedy

TROUBLE SHOOTING

General

DVD

Symptom	Remedy
No power	Insert the AC power plug securely into the power outlet. Make sure your outlet has power.
	1.The disc may be damaged.
• Play fails to start even when PLAY is pressed.	2.This player cannot play a DVD disc other than USA region 1 standard.
• Play starts but then stops immediately.	3.The disc may be dirty and may require cleaning.
	4.Ensure that the disc is installed with the label side up.
	5.If your disc is rented, it may be scratched or damaged from a previous renter.
	6.Condensation may have formed on your disc. Wait about 1 to 2 hours to allow the player
	to dry out.
No picture.	1.Ensure that the equipment is connected properly. Double check all cables and AC power.
	2.Select the proper video channel on your TV set VIDEO 1, 2, 3, etc.
	3.Make sure both the TV and DVD player are on.
	1.Press AUDIO button several times. The disc may have been set to a blank on multiple
• No sound.	language, please reset to main language or English.
	2.Ensure that the equipment is connected properly.
• Distorted sound.
	3.Ensure that the input setting for the TV and stereo system are correct.
	4.Adjust volume setting on both your TV’s remote and the DVD’s remote.
	5.Ensure the MUTE button is not pressed on your TV remote or DVD remote (If yes, press
	the MUTE button again).
Picture is distorted during rapid advance or	The picture may be somewhat distorted at times: this is normal.
rapid reverse.
No rapid advance or rapid reverse play.	Some discs may have sections which prohibit rapid advance (or rapid reverse).
Faces are too long or no 4:3 (16:9) picture.	Choose the correct setup item which matches the TV set used, see Page 16.
The REMOTE CONTROL unit does not work.	1.Check if the batteries are installed with the correct polarities ( + and - ).
	2.The batteries are weak or dead, replace them with new ones (size “AAA”).
	3.Point the remote control unit at a distance of less than 20 feet from the remote control
	sensor.
	4.Remove the obstacles between the remote control unit and remote control sensor.
No buttons operate (on the main unit and /	Press the POWER button on the REMOTE to set the player to the standby mode and then
	press the POWER button again to turn the player to ON. Reset the DVD player by discon-
or the REMOTE CONTROL unit ).
	necting the power plug and then re-connecting it (the player may not be operating properly
	due to lightning, static electricity, damaged or wrong discs, or some other external factors).
The disc is stuck inside the player.	In case the disc is stuck inside the tray, please switch off your player first, wait for at
	least 2 minutes, then switch on again and press the disc tray OPEN/CLOSE button. Wait
	10 seconds.
Play does not start even when title is selected.	Confirm the “ Parental Ratings” setting. To return Parental Rating to Adult. See Page 17.
Audio soundtrack and/or subtitle language is	If the audio soundtrack and / or subtitle language does not exist on the disc, the language
not at the initial settings.	selected at the initial setting will not be seen/heard. Try setting it up again, see Page 15.
No subtitles.	Subtitles appear only on discs which contain them.
	If subtitles don’t show, press the SUBTITLE button to display the subtitles.
Alternative audio soundtrack (or subtitle)	An alternative language is not possible with discs which do not have more than one language.
	In the case of some discs, the alternative language cannot be selected by operating the
Language does not show.
	AUDIO or SUBTITLE buttons. Try selecting it from the DVD menu if one is available.
Angle cannot be changed.	This function is dependent on the DVD disc. Even if a disc has a number of angles
	recorded, these angles may be seen only on specific scenes.
	To disable parental control (in case you forget your code), enter 9999 for each movie you
DVD password is locked (parental control	want to see.
on)	To remove parental controls, permanently go to setup, rating, enter password or 9999 and
	press the SELECT button, the lock will open, then use the DOWN button and press
	SELECT for the rating you want. Press SETUP to exit, you can always enter a new pass-
	word later.
	IB-DVD-2002-WC-ZR-E-V1

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