Vizio VBR 120 user manual Audio Troubleshooting Issue

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VIZIO VBR120 User Manual

Issue

The player freezes when reading a CD-R or DVD-R.

Solution

When you see “loading” on the screen, press , remove the disc and clean it and then try again.

Audio Troubleshooting

Issue

No sound.

Audio pauses momentarily.

You can see a picture but you cannot hear sound.

Cannot switch audio.

Incorrect audio type.

Solution

Press Volume + (Up) on the TV remote control.

Press MUTE on the TV remote control to make sure that MUTE is not ON.

Make sure headphones are not connected to the TV or home theater system.

Check the audio connections of external devices that may be connected.

This occurs normally between play list chapters or scenes.

Audio momentarily pauses when your player switches between layers on a dual-layer disc.

Press Volume + (Up) on the TV remote control.

Press MUTE on the TV remote control to make sure that MUTE is not ON.

Press AUDIO to select the audio.

Make sure headphones are not connected to the TV or home theater system.

Check the audio connections of external devices that may be connected.

Audio may not be heard when more than four devices are connected with HDMI cables. Reduce the number of connected devices.

Some discs do not let you change the audio.

When connecting a home theater system using a coaxial digital cable, optical digital audio cable, or an HDMI cable, set Digital Audio Output to PCM or connect the home theater system using a standard audio cable.

Depending on the connected equipment, not all audio tracks may be available if your player is connected with an HDMI cable and the TV or receiver does not support the audio track selected.

Sound effects are only sent to the audio outputs (HDMI jack or the DIGITAL AUDIO OUT jack) if Bitstream Mixed is selected from the audio menu.

Dolby Digital Plus, Dolby TruHD, and DTS-HD cannot be output from the DIGITAL AUDIO OUT jacks. Instead, these BD audio tracks, if present, are output as Dolby Digital or DTS Digital Surround bitstreams. (The HDMI still outputs Dolby Digital Plus, Dolby TruHD, and DTS-HD bitstreams, as long as the HDMI receiver supports these formats).

Some audio tracks may be changed prior to being sent to the audio jack, depending on the Audio settings and the receiver capabilities. For instance, selecting “Bitstream Mixed” will cause the BD player to output a (remixed) DTS stream, regardless of the audio track selected.

Version 8/16/2010

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Contents Dear Vizio Customer Important Safety Instructions Page Table of Contents Adjusting BLU-RAY DVD Player Settings Opening the Package Package ContentsBlu-ray DVD Player Accessories and Services Finding a Location for Your Player Features & FormatsFeatures Region codes Supported DiscsSupported file extensions Basic Controls and Connections FrontRear Panel Connections Vizio Remote Control Insertion of Batteries in the Remote ControlRemote Control Range Vizio Remote Control PrecautionsRemote Control Buttons Page Exploring the Home Menu Using Your Player for the First TimeConnecting to the Internet Connecting Equipment Which Video Connection Should I Use?Connection Connector Description Quality Type Which Audio Connection Should I Use?Connecting to a TV Hdmi with an HDMI-capable home theater sound systemPage Using Composite/AV Video Compatible Using a wired Ethernet connection Connecting a USB driveConnecting to your home network Watching a movie with Netflix Using NetflixActivating your player for Netflix Watching a movie with Vudu Using VuduActivating your player for Vudu Listening to music with Pandora Using PandoraActivating your player for Pandora Playing a Disc Accessing BD-LiveTMContent Playing Music files HomePrevious folder Media MenuViewing Pictures Browse PicturesNow Playing Start Slide ShowAdjusting Blu-ray DVD Player Settings Browse MusicResolution Display MenuFilm Mode 1080p24 TV AspectDigital Output Audio MenuPCM Downsampling Language Menu Home MenuParental Password Parental MenuParental Country Parental ControlSystem Menu Restore Factory Defaults Network MenuInfo Menu Wired DynamicWired Manual Maintenance and Troubleshooting MaintenanceUpdating your player via the Internet Updating Your PlayerUpdating your player via USB FAQ & Troubleshooting Frequently Asked QuestionsVBR120 How to retrieve a stuck disc Tray in closed position VBR120 How to retrieve a stuck disc Operation Troubleshooting Issue SolutionAudio Troubleshooting Issue Video Troubleshooting Issue BD-LiveTM& USB Troubleshooting Issue SolutionNetflix, Pandora, and Vudu Troubleshooting Issue Solution Internet Connection Troubleshooting IssueTelephone & Technical Support Email techsupport@vizio.comSpecifications Legal notices FCC Class B Radio Interference StatementFCC Part FCC warningCopyrights Dhhs and FDA safety certificationCanada ICES-003 statement Licenses ONE-YEAR Limited Warranty on Parts and Labor Index Aspect Ratio Audio MenuBD-LiveTMInternet Access