Vizio VBR 120 user manual Telephone & Technical Support, Email techsupport@vizio.com

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VIZIO VBR120 User Manual

Telephone & Technical Support

Products are often returned due to a technical problem rather than a defective product that may result in unnecessary shipping charges billed to you. Our trained support personnel can often resolve the problem over the phone. For more information on warranty service or repair, after the warranty period, please contact our Support Department at the number below.

Customer support and quality service are integral parts of VIZIO’s commitment to service excellence. For technical assistance contact our VIZIO Technical Support Department via email or phone.

Email: techsupport@vizio.com

(877)698-4946 Fax: (949) 585-9563 Hours of operation: Monday - Friday: 6 am to 9 pm

Saturday – Sunday: 8 am to 4 pm

Please have your VIZIO model number, serial number, and date of purchase available before you call.

VIZIO

Address:

39Tesla

Irvine, CA 92618, USA

Telephone: (949) 428-2525 Fax: 949-585-9514

Web: www.vizio.com

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www.VIZIO.com

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Contents Dear Vizio Customer Important Safety Instructions Page Table of Contents Adjusting BLU-RAY DVD Player Settings Opening the Package Package ContentsBlu-ray DVD Player Accessories and Services Finding a Location for Your Player Features & FormatsFeatures Region codes Supported DiscsSupported file extensions Front Basic Controls and ConnectionsRear Panel Connections Vizio Remote Control Precautions Vizio Remote ControlInsertion of Batteries in the Remote Control Remote Control RangeRemote Control Buttons Page Exploring the Home Menu Using Your Player for the First TimeConnecting to the Internet Which Video Connection Should I Use? Connecting EquipmentWhich Audio Connection Should I Use? Connection Connector Description Quality TypeHdmi with an HDMI-capable home theater sound system Connecting to a TVPage Using Composite/AV Video Compatible Using a wired Ethernet connection Connecting a USB driveConnecting to your home network Watching a movie with Netflix Using NetflixActivating your player for Netflix Watching a movie with Vudu Using VuduActivating your player for Vudu Listening to music with Pandora Using PandoraActivating your player for Pandora Playing a Disc Accessing BD-LiveTMContent Media Menu Playing Music filesHome Previous folderStart Slide Show Viewing PicturesBrowse Pictures Now PlayingBrowse Music Adjusting Blu-ray DVD Player SettingsDisplay Menu ResolutionTV Aspect Film Mode 1080p24Digital Output Audio MenuPCM Downsampling Home Menu Language MenuParental Control Parental PasswordParental Menu Parental CountrySystem Menu Network Menu Restore Factory DefaultsInfo Menu Wired DynamicWired Manual Maintenance Maintenance and TroubleshootingUpdating your player via the Internet Updating Your PlayerUpdating your player via USB Frequently Asked Questions FAQ & TroubleshootingVBR120 How to retrieve a stuck disc Tray in closed position VBR120 How to retrieve a stuck disc Solution Operation Troubleshooting IssueAudio Troubleshooting Issue BD-LiveTM& USB Troubleshooting Issue Solution Video Troubleshooting IssueInternet Connection Troubleshooting Issue Netflix, Pandora, and Vudu Troubleshooting Issue SolutionEmail techsupport@vizio.com Telephone & Technical SupportSpecifications FCC warning Legal noticesFCC Class B Radio Interference Statement FCC PartCopyrights Dhhs and FDA safety certificationCanada ICES-003 statement Licenses ONE-YEAR Limited Warranty on Parts and Labor Aspect Ratio Audio Menu IndexBD-LiveTMInternet Access