Vizio VBR 120 Video Troubleshooting Issue, BD-LiveTM& USB Troubleshooting Issue Solution

Page 45

VIZIO VBR120 User Manual

Video Troubleshooting

Issue

Video is not in high- definition.

Video pauses momentarily.

4:3 aspect ratio picture expands left and right or screen size is incorrect.

The screen is black.

PIP does not work with a Blu-ray Disc.

Cannot change the viewing angle.

Power is ON but there is no image on the screen.

The picture is distorted.

Solution

∙Connect the TV using HDMI or Component video. Composite video cannot output in high-definition.

∙If you have connected the TV to the HDMI or component video jacks, make sure that you have selected the correct resolution in the Settings menu.

∙Almost all commercial DVDs (but not Blu-ray discs) limit component video resolution to 480p. Upscaling of commercial DVD content is only possible over HDMI.

∙Your TV is not capable of displaying HD video. Consult your TV documentation.

∙This occurs normally between play list chapters or scenes.

∙Video momentarily pauses when your player switches between layers on a dual-layer disc.

∙Use the TV to change the aspect ratio. See the documentation that came with the TV.

∙If the TV is connected to the component video jacks, set TV Aspect to 4:3 Pan & Scan.

∙If the TV is connected to HDMI, set the TV Aspect to 16:9.

∙Make sure the power is ON.

∙Press the input or source button on the TV remote control to select the input source for your player.

∙Make sure the cables are securely connected to your TV and any external devices.

∙Make sure that the disc is not dirty or defective.

∙Press, wait five seconds, and then press again to reset your player.

∙Make sure that the Blu-ray disc allows PIP. See the documentation that came with the disc.

∙Not all discs or scenes are recorded with multiple viewing angles.

∙Make sure the cables are securely connected to your TV and any external devices.

∙Adjust brightness, contrast, or backlight on the TV.

∙Press the input or source button on the TV remote control to select the input source for your player.

∙Press, wait five seconds, and then press again.

∙Check the video cables to make sure they are securely connected.

BD-LiveTM& USB Troubleshooting

Issue

 

Solution

Cannot connect to

 

∙ Make sure the Internet connection is set up correctly. See Connecting to your

the Internet.

 

home network on page 20 for detailed information.

 

 

∙ Test the Internet connection to make sure it is working. See the Network Menu on

 

 

page 35 for detailed information.

 

 

∙ Make sure the BD-LiveTMInternet Access option is not set to Prohibit Access. For

 

 

more information, see the System menu section.

 

 

∙ Make sure the disc you are playing is a legal copy.

 

 

 

Connected to BD-

 

∙ Test the Internet connection to make sure it is working. For more information, see the

LiveTM, but cannot

 

Network Menu section.

download files.

 

∙ The USB storage device should be 1GB or larger with at least 1GB of free space and

 

 

 

42

 

 

www.VIZIO.com

Page 44 Page 46
Image 45
Page 44 Page 46
Contents Dear Vizio Customer Important Safety Instructions Page Table of Contents Adjusting BLU-RAY DVD Player Settings Package Contents Blu-ray DVD Player Accessories and ServicesOpening the Package Features & Formats FeaturesFinding a Location for Your Player Supported Discs Supported file extensionsRegion codes Front Basic Controls and ConnectionsRear Panel Connections Insertion of Batteries in the Remote Control Vizio Remote ControlRemote Control Range Vizio Remote Control PrecautionsRemote Control Buttons Page Using Your Player for the First Time Connecting to the InternetExploring the Home Menu Which Video Connection Should I Use? Connecting EquipmentWhich Audio Connection Should I Use? Connection Connector Description Quality TypeHdmi with an HDMI-capable home theater sound system Connecting to a TVPage Using Composite/AV Video Compatible Connecting a USB drive Connecting to your home networkUsing a wired Ethernet connection Using Netflix Activating your player for NetflixWatching a movie with Netflix Using Vudu Activating your player for VuduWatching a movie with Vudu Using Pandora Activating your player for PandoraListening to music with Pandora Playing a Disc Accessing BD-LiveTMContent Home Playing Music filesPrevious folder Media MenuBrowse Pictures Viewing PicturesNow Playing Start Slide ShowBrowse Music Adjusting Blu-ray DVD Player SettingsDisplay Menu ResolutionTV Aspect Film Mode 1080p24Audio Menu PCM DownsamplingDigital Output Home Menu Language MenuParental Menu Parental PasswordParental Country Parental ControlSystem Menu Network Menu Restore Factory DefaultsWired Dynamic Wired ManualInfo Menu Maintenance Maintenance and TroubleshootingUpdating Your Player Updating your player via USBUpdating your player via the Internet Frequently Asked Questions FAQ & TroubleshootingVBR120 How to retrieve a stuck disc Tray in closed position VBR120 How to retrieve a stuck disc Solution Operation Troubleshooting IssueAudio Troubleshooting Issue BD-LiveTM& USB Troubleshooting Issue Solution Video Troubleshooting IssueInternet Connection Troubleshooting Issue Netflix, Pandora, and Vudu Troubleshooting Issue SolutionEmail techsupport@vizio.com Telephone & Technical SupportSpecifications FCC Class B Radio Interference Statement Legal noticesFCC Part FCC warningDhhs and FDA safety certification Canada ICES-003 statementCopyrights Licenses ONE-YEAR Limited Warranty on Parts and Labor Aspect Ratio Audio Menu IndexBD-LiveTMInternet Access
Top Page Image Contents