Vizio VBR 120 user manual Netflix, Pandora, and Vudu Troubleshooting Issue Solution

VIZIO VBR120 User Manual

Issue

Downloaded files keep pausing during playback.

Solution

formatted FAT32. NTFS and other file systems are not supported.

∙Try a different USB drive.

∙Make sure the USB storage device is a USB 2.0 device. If the device is a USB 1.1 device, pausing can occur.

Netflix, Pandora, and Vudu Troubleshooting

Issue	Solution
	∙ If you are experiencing an issue with the functionality or features of Netflix, Pandora,
	or Vudu, please contact these companies directly.
	o Netflix: www.netflix.com/help or call 1-866-579-7113
The Apps are not	o	Vudu: 888-554-VUDU (8838)
working correctly	o	Pandora: http://www.pandora.com/support/
	Note: VIZIO is not responsible for customer service related to content and/or services
	provided by the third parties who create the Apps. Any questions or requests for service
	relating to the content or services should be made directly to the specific App service
	providers.

Internet Connection Troubleshooting

Issue

Ethernet (Wired) Connection Issues

Solution

∙Insure that the Ethernet cable is securely inserted into your access point and the back of the player.

∙Make sure the Internet connection is set up correctly. See Connecting to your home network on page 20 for detailed information.

∙Test the Internet connection to make sure it is working. See the Network Menu on page 34 for detailed information.

∙Check network connectivity with other devices (such as computer).

∙If you require further assistance, please contact your Internet Service Provider.

Version 8/16/2010	43
	www.VIZIO.com