Samsung SRD-470, 470D External HDDs to the DVR, HDD installed. Try again with a different HDD

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appendix

Symptom

 

 

 

 

Countermeasures

 

 

 

 

 

 

I've found that the DVR does not recognize as many

y It takes time for the DVR to recognize multiple external HDDs. Try again

disks as installed when I have connected multiple

in a moment and if the problem (of failure to recognize as many HDDs

external HDDs to the DVR.

as connected) persists, it may occur due to a mechanical error of the

 

HDD installed. Try again with a different HDD.

 

 

 

 

 

 

A message of “Need to reset date/time.” Is displayed

y This message is displayed if there occurs a problem with the time

on the screen.

setting of the internal clock or an error in the clock itself.

 

Contact the retailer or the service center for more information.

 

 

 

 

 

 

The time bar is not displayed in Search mode.

y The timeline can switch between normal and extension mode.

 

In extension mode, the time bar may not be displayed in the current

 

timeline. Switch to normal mode or use the left or right button to

 

navigate through the time bar.

 

 

 

 

 

 

The “NO HDD” icon and an error message are

y Check the HDD for connection. If the problem persists in a normal

displayed.

condition, contact the nearest service center to have the HDD checked

 

by the service personnel.

 

 

 

 

 

 

I have installed an additional HDD on the DVR but it

y See the compatibilty list to check if the additional HDD is supported by

does not recognize the HDD.

the DVR. For the compatibility list, contact the retailer where you

 

purchased the DVR.

 

 

 

 

 

 

I have connected an external storage device (external

y See the compatibility list of external storage devices to check if the

SATA HDD) to the DVR but the DVR seems not to

connected device is supported by the DVR.

recognize it.

For the compatibility list, contact the retailer where you purchased the

 

DVR.

 

 

 

 

 

 

 

If I press the ESC key in full screen mode of the

y Press the ALT+TAB keys to select ‘ACTIVE MOVIE’ and press the ESC

WebViewer, the system does not switch to a normal

key again. The system will switch to a normal split mode.

split mode.

 

 

 

 

 

 

 

 

 

 

 

I found it difficult to configure the network settings if

y For more information, refer to the user manual.

using the default search, backup and router settings.

y If you want to check the basics of the product for a quick start, refer to

 

the quick start guide (backup, search).

 

 

 

 

 

 

I forgot the password.

y Contact the DVR administrator for help.

 

 

 

 

 

 

Backup data is just not played by the PC or DVR.

y When you are backing up data, you have choices about the player

 

either: PC or DVR. Make your selection before proceeding.

 

y If you are using the PC to play the data, the format of the backup file

 

should be either AVI or SEC.

 

y If you are using the DVR for this purpose, formatting backup files should

 

be done by the DVR.

 

 

 

 

 

 

My player does not switch to Live mode while in

y Press the Stop [@] button on the DVR or the remote control, or click the

playback.

[

 

 

 

] icon on the launcher to switch to Live mode.

 

 

 

 

 

 

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Contents Channel DVR SRD-470/470DChannel DVR Important Safety Instructions Continuous standard load 0.2mA Before StartNormal capacity 170mAh Contents Backup Viewer Search & PlayWEB Viewer AppendixFeatures Package Contents Standards ApprovalsPart Names and Functions Rear SRD-470D Part Names and Functions FrontSRD-470 REC ModeAudio Changing the Remote Control ID Remote ControlUsing the Numeric buttons Manufacturer Checking the Installation Environment Installation Installation HDD AdditionHard disk bracket Master hard disk SATA2 SATA1 Connecting the VIDEO, AUDIO, and Monitor Connecting the USBConnecting POS Device  Connecting with Other DeviceConnecting the Alarm INPUT/OUTPUT Connecting the RS485 DeviceConnecting the alarm input signal Connecting the alarm output signalConnecting to the Internet using the router Connecting the NetworkConnecting to Internet through Ethernet 10/100/1000BaseT Connecting to Internet through Adsl Getting Started Starting the systemShutting Down the System Live screen appears with a beepLogin Click Login Login dialog appearsLocking All Buttons figureLive Live Screen ConfigurationIcons on the Live Screen Error Information Split Mode MenuSplit Mode Menu Live Screen MenuSingle Mode Menu ZoomPTZ Alarm Freeze View the Launcher MenuSystem Date/Time/Language Time. PTZLive Mode Switching the screen modeSwitching the screen automatically PIPChannel Setting Switching to Single ModeSelecting a Spot Out mode Spot OUTZoom Multichannel Live MenuAudio ON/OFF in Single mode Audio ON/OFFFreeze Event MonitoringSeconds Date/Time/Language System SetupSetting the Date/Time/Language  Using the DVR Setting HolidayUsing the Calendar Setting the Administrator Using Virtual KeyboardYou can set and change Administrator’s ID and password Permission ManagementSetting the Group To set the group authorityTo change the user password LoginTo restrict the user permissions UserSetting the User Setting PermissionsWhen the user setup is done, press OK Use direction buttonsSystem Management System ManagementChecking the System Information  Using System UpgradeBroadcastS/W Upgrade Updating the SoftwareSystem Log SettingsLog Information Backup Log Backup LogEvent Log Select Event Log Use direction buttonsSetting the Device Setting the CameraCamera Press Enter buttonUsingthe DVR Setting the PTZWhen the camera setup is done, press OK Storage Device Confirming DevicesHDD Alarm FormattingYou can format a storage device Select FormatRemote Devices POS DevicesItem, and press Enter button Remote DevicePOS Device Setup Add PresetSetting the Monitor Setting Display positionMonitor Move to Monitor, and press Enter buttonSetting the Spot Out Setting the Screen ModeSelect Mode Use direction buttons When the screen mode setup is done, press OKSetting the Recording Recording ScheduleRecord Recording ScheduleREC Quality / Resolution Setting Standard Recording PropertiesEvent Record Duration Recording Color TagsSetting Event Recording Properties ResolutionRecord Option CifsSetting the Event Window of sensor detection setup appearsSensor Detection Detection, and press Enter buttonSetting the Motion Detection Area Motion DetectionAlarm Schedule Video Loss DetectionBackup Setting the BackupYou can backup the desired data to a connected device Backup window appearsNetwork Configuration Connection ModeSetting the Connection You can set the network connection route and protocolSetting the Protocol Dynamic IP Dhcp mode Connecting and Setting the NetworkWhen no router is used When a router is used Internal Port Range Set the same to the External Port RangeDdns Setting Network setting window, press the up/downLive Transfer Use the direction buttonsEvent Setting Mailing ServiceSmtp Setting GroupAdd recipient Group SettingRecipient Setting Using the PTZ camera Controlling a PTZ DevicePTZ Device Getting started with PTZExit System Info Preset SettingCamera Setting It does not appear in Backup Search SearchTime Search You can search for recorded data of a desired timeSearch & Play Backup SearchEvent Search POS Search Motion SearchSelect POS Search in the Search menu Select Motion Search in the Search menuPlay PlaybackPlay What is Web Viewer? Product FeaturesIntroducing WEB Viewer System RequirementsConnecting WEB Viewer  WEB ViewerZ6806127401ASRD-470, 470D-IBEN72 2010-04-30 오후 Using Live Viewer You can change the split mode by clicking each number icon Single ModeFull Screen Mode OSD Information DisplayConnected DVR Setting the display of the OSD time informationChanging the Live Screen Mode Saving the Live Screen on the PC Capture Saves the current screen into a BMP or Jpeg fi leUsing PTZ Camera Changing the Live Screen ChannelZ6806127401ASRD-470, 470D-IBEN78 2010-04-30 오후 Using Search Viewer Z6806127401ASRD-470, 470D-IBEN80 2010-04-30 오후 Z6806127401ASRD-470, 470D-IBEN81 2010-04-30 오후 Searching the Recorded Video in the Calendar Searching the Recorded Video in the TimelineViewer Setup You can confi gure the various settings of the DVR systemSystem Controlling PlaybackHoliday Permission ManagementSystem Management Storage Device DeviceCamera Monitor Remote DevicePOS Device Recording Schedule For more information, refer to Setting the Recording.Record REC Quality & Resolution EventEvent Record Duration Record OptionAlarm Schedule You can set the alarm output time if a video loss occursMotion Detection Video Loss DetectionNetwork ConnectionDdns Live TransferMailing Service SmtpAbout SEC Backup Viewer Recommended System Requirements Backup Viewer Product Specification Ntsc PAL2CIFM 4CIFLHDD  AppendixPOS Product Overview SRD-470/470DDefault Setting ManagementCategory Details Factory Default DurationSmtp Troubleshooting HDD installed. Try again with a different HDD By the service personnelQuick start guide backup, search Forgot the password Contact the DVR administrator for help4CIF 2CIFCIF Z6806127401ASRD-470, 470D-IBEN106 2010-04-30 오후 Correct disposal of batteries in this product Sales Network TEL +44-1932-45-5300 FAX +44-1932-45-5325
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