Samsung DVD-R2000 manual Reference

Reference

Troubleshooting Guide

Before requesting service.

Problem		Action	Page
No operations can be	• Check the batteries in the remote. May need replacing.		P6
performed with remote	•	Operate the remote control at a distance of no more than 20 feet.
control.	•	Remove batteries and hold down one or more buttons for several min-
		utes to drain the microprocessor inside the remote to reset it. Reinstall
		batteries and try remote control again.
Disc does not play.	•	Ensure that the disc is installed with the label side facing up.	P8, P20, P21
	• Check the region number of the DVD.		DVD-
	• This player cannot play CD-ROMs, DVD-ROMs, etc. Insert a DVD,
		RAM, a VIDEO-CD or a CD.

The	•	The features or action cannot be completed at this time because:		P15
	icon appears on	1)	The DVD’s software restricts it.	P22~P29
	screen.	2)	The DVD’s software doesn’t support the feature (e.g., angles).

3)The feature is not available at the moment.

4)You’ve requested a title or chapter number or search time that is out of range.

Disc Menu doesn’t	• Check if the disc has a Menu.
appear.
Playback mode differs	• Some of the functions selected in the Setup Menu may not work properly		P32~P41
from the Setup Menu		if the disc is not encoded with the corresponding function.
selection.
The screen ratio can not	•	The Screen Ratio is fixed on your DVD.	P39
be changed.
No sound is heard	• Make sure you have selected the correct Digital Output in the Audio		P38
		Options Menu.
Forgot password.	•	Press power on from a cold start with no disc in the unit. Press the STOP	P41
		and PLAY buttons simultaneously on the front panel for three seconds.
		Press the SETUP button on the remote control to select Parental control,
		and then press the ENTER button. Enter your password.
		(initial code:7777). Use the UP/DOWN button to select change Pass-
		word. Enter your new password. Re-enter the new passward again to
		confirm.
If you experience other	•	Go to the contents and find the section of the instruction book that con-
problems.		tains the explanations regarding the current problem, and follow the pro-
	•	cedure once again.
		If the problem still cannot be solved, please contact your nearest autho-
		rized service center.
Recording doesn’t work	• Check the Write Protect Tab is positioned at the PROTECT side (See		P9, P36, P46
		Page 9).
	• Check for the presence of Disc Format (SETUP MENU).
	•	Check the disc has space remaining. (The disc space for Title List is dis-
	•	played)
		If the number of recorded titles is 99, first delete all recorded titles and
		then restart recording.
Timer Recording doesn’t	• Check time and date are set (SETUP MENU).		P43
work
Editing doesn’t work	•	Check the Write Protect Tab is positioned at the PROTECT side	P9
		(See Page 9).
Recording doesn’t work	• Check the input signal has the No Copy information.		P7
by using a VCR or anoth-
er external device
Can’t receive the CATV	• Check for the TV receiving system on the SETUP menu.		P34
channel or TV channel
you want

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