Samsung CL21K5MQ, CL29V10MN, CL21M5W, CL21A11MQ manual Chapter Five, Identifying Problems

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Chapter Five

T R O U B L E S H O O T I N G

If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply, then call your nearest service center.

Identifying Problems

Problem

Possible Solution

 

 

Poor picture

Try another channel.

 

Adjust the antenna.

 

Check all wire connections.

 

 

Poor sound quality.

Try another channel.

 

Adjust the antenna.

 

 

No picture or sound.

Try another channel.

 

Press the TV/VIDEO button.

 

Make sure the TV is plugged in.

 

Check the antenna connections.

No color, wrong colors or tints.

Make sure the program is broadcast in color.

 

Adjust the picture settings.

 

If the set is moved or turned in a different

 

direction, the power should be OFF for

 

at least 30 minutes.

 

 

Picture rolls vertically.

Adjust the antenna.

 

Check all wire connections.

 

 

The TV operates erratically

Unplug the TV for 30 seconds, then try

 

operating it again.

 

 

The TV won’t turn on.

Make sure the wall outlet is working.

 

 

CHAPTER FIVE: TROUBLESHOOTING 5.1

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Contents Owner’s Instructions Risk of Electric Shock Do not Open Thank You for Choosing Samsung Example Antenna Grounding Operation InstallationYour New TV Troubleshooting Special FeaturesChapter One List of Features´ VOL , + Stand by indicator ¨ Remote Control SensorFamiliarizing Yourself with The TV Front Panel ButtonsVideo signals from VCRs, DVD players and similar devices Audio signals from VCRs, DVD playersSide / Front Panel Jacks HeadphoneVideo Input Option Rear Panel JacksDVD Video Input Option Audio Inputs´ Number buttons Remote Control+100 Size˘ PIP Controls Not available Remote Control ¯ VCR ControlsPress to rewind a tape in your VCR Press to fast forward the tape in your VCR VOL -, VOL + ’ MTS Multichannel Television StereoTunes to the previous channel Displays the main on-screen menuAntennas with 300-ohm Flat Twin Leads Connecting VHF and UHF AntennasAntennas with 75-ohm Round Leads Connecting Cable TVSeparate VHF and UHF Antennas Cable without a Cable BoxConnect this cable to a two-way splitter Connecting to a Cable Box that Descrambles All ChannelsConnecting to a Cable Box that Descrambles Some Channels Unplug the cable or antenna from the back of the TV Connecting a VCRInstall AT I O N Connecting an S-VHS VCR Option Make sure the jacks you are using are underneath the numberConnecting a Second VCR to Record from the TV Connecting a DVD Player OptionConnecting a Camcorder Installing Batteries in the Remote Control Press the Power button on the remote control Plug & Play FeatureTurning the TV On and Off Message Plug & Play is displayedIf you want to reset this feature Viewing the Display Viewing the Menus and On-Screen DisplaysViewing the Menus Selecting a Menu Language Memorizing the Channels Selecting the Video Signal-sourcePress CH two times to ANT antennaPress the CH button to select Auto program Storing Channels in Memory Automatic MethodPress the VOL+ or VOL- button to select Added or Erased Adding and Erasing Channels Manual MethodChanging Channels Adjusting the VolumeBe highlighted Each label has four fields See top paragraph Labeling the ChannelsPress the VOL + button Or CH button repeat Edly until the correct hour appears Setting the ClockPress Menu to display menu Customizing the PicturePress Menu to display the menu Using Automatic Picture SettingsCustomizing the Sound Press the Menu button to display the menu Using Automatic Sound SettingsSetting The On/Off Melody Press the VOL+ or VOL- button Viewing a VCR or Camcorder TapeTurn off your VCR or Customizing Your Remote ControlSetting Up Your Remote Control to Operate Your VCR or DVD DVD Codes VCR CodesCable Box Codes Setting Up Your Remote Control to Operate Your Cable BoxPress the VOL+ and VOL- buttons to adjust the fine tuning Fine Tuning ChannelsChanging the Screen Size Digital Noise Reduction Press the CH button to select Tilt Tilt Only CL29K5MQUsing the Surf Feature Setting the On/Off Timer When finished, press the VOL + button Setting the Sleep TimerChoosing a Multi-Channel Sound MTS Soundtrack Sound FeaturesTurbo Sound Extra sound settings Turbo Sound, Surround, or Auto VolumeViewing Closed Captions Viewing the Demonstration Chapter Five Identifying ProblemsSpecifications Cleaning and Maintaining Your TVUsing Your TV in Another Country