Samsung SP54T9, SP43T9 manual Troubleshooting Before Contacting Service Personnel

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Troubleshooting: Before Contacting Service Personnel

Before contacting Samsung after-sales service, perform the following simple checks.

If you cannot solve the problem using the instructions below, note the model and serial number of the television and contact your local dealer.

No sound or picture	◆	Check that the mains lead has been connected to a wall socket.
	◆ Check that you have pressed the “ I ” button (On/Off) and the
		POWER ( ) button.
	◆ Check the picture contrast and brightness settings.
	◆	Check the volume.

Normal picture but no sound	◆	Check the volume.
	◆	Check whether the volume MUTE ( ) button on the remote control
		has been pressed.

No picture or black and white picture	◆	Adjust the color settings.
	◆ Check that the broadcast system selected is correct.

Sound and picture interference	◆	Try to identify the electrical appliance that is affecting the television,
		then move it further away.
	◆ Plug your television into a different mains socket.

Blurred or snowy picture,	◆	Check the direction, location and connections of your aerial.
distorted sound		This interference often occurs due to the use of an indoor aerial.

Remote control malfunctions	◆	Replace the remote control batteries.
	◆ Clean the upper edge of the remote control (transmission window).
	◆ Check the battery terminals.

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Contents Color Television Page English Contents Symbols Control Panel depending on the model SP43Q1 SP43T9 SP54T9 SP43R1 SP54R1 Rear of the TV Connection PanelUsing a Display Deck depending on the model Infrared Remote Control Connecting to an Aerial or Cable Television Network Inserting the Batteries in the Remote ControlConnecting a Satellite Receiver or Decoder Mains lead is attached to the rear of your television Switching Your Television On and OffPlacing Your Television in Standby Mode To Used to display the corresponding channels Becoming Familiar with the Remote ControlPlug & Play Feature If you want to reset this feature Choosing Your Language Displaying InformationAdjusting the Screen Automatically Self Focus Deactivating the Automatic Execution of the Self Focus Removing the Self Focus from the Display Storing Channels Automatically Sorting the Stored Channels Auto PAL Secam NT4.43 NT3.58 Storing Channels ManuallyChannel mode Skipping Unwanted Channels Locking the Channel Fine Tuning Channel Reception Using the LNA Low Noise Amplifier Feature Viewing the Channel Scan Picture Dynamic Standard Movie Custom Changing the Picture StandardCustomizing the Picture Settings Press the Menu button Result The main menu is displayed Selecting the Picture Size 43 ModelLifespan of the CRT to be reduced Selecting the Picture Size Wide Model169 Panorama Auto Selecting the Scan ModeFreezing the Current Picture Using the Digital NR Digital Noise Reduction FeatureDNIeTM Digital Natural Image engine Setting the Blue Screen Mode TV Ext.- AV1- AV2 AV3 S-Video Viewing the Picture In Picture PIPEasy functions of remote control Changing the Sound Standard Adjusting the Sound Settings Adjusting the Volume Automatically Setting the TruSurround XT Setting the Melody Sound Type of broadcast On-screen indication Selecting the Sound Mode depending on the modelSetting and Displaying the Current Time Setting the Sleep Timer Absent Power Off Switching the Television On and Off AutomaticallyViewing an External Signal Source Part Contents Teletext FeatureDisplaying the Teletext Information To display Press Selecting Display OptionsSelecting a Teletext Storing Teletext Pages depending on the model Rear of the TV Connecting to the External DevicesConnecting to the Audio Output Connecting to the S-Video Input Connecting to the Component Input Programming the Remote Control for Other Components VCR Remote Control Codes Programming the Remote Control for Other ComponentsCable Box Catv Remote Control Codes Troubleshooting Before Contacting Service Personnel Contact Samsung WORLD-WIDE