Samsung CT-20D8L, CT-21S7W, CT-21D9W, CT-1488BL, CT-21D8W manual Chapter Five, Identifying Problems

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Chapter Five

T R O U B L E S H O O T I N G

If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply, then call your nearest Samsung authorized service center.

Identifying Problems

Problem

Possible Solution

 

 

Poor picture

Try another channel.

 

Adjust the antenna.

 

Check all wire connections.

 

 

Poor sound quality.

Try another channel.

 

Adjust the antenna.

 

 

No picture or sound.

Try another channel.

 

Press the TV/VIDEO button.

 

Make sure the TV is plugged in.

 

Check the antenna connections.

 

 

No color, wrong colors or tints.

Make sure the program is broadcast in color.

 

Adjust the picture settings.

 

If the set is moved or turned in a different

 

direction, the power should be OFF for

 

at least 30 minutes.

 

 

Picture rolls vertically.

Adjust the antenna.

 

Check all wire connections.

 

 

The TV operates erratically

Unplug the TV for 30 seconds, then try

 

operating it again.

 

 

The TV won’t turn on.

Make sure the wall outlet is working.

 

 

CHAPTER FIVE: TROUBLESHOOTING 5.1

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Contents CT-1488BL/CT-1488L/CT-14S7BL AA68-02343A-00 ENGRisk of Electric Shock Do not Open Thank You for Choosing Samsung Example Antenna Grounding Your New TV InstallationOperation Troubleshooting Special FeaturesChapter One List of FeaturesFamiliarizing Yourself with The TV Video and Audio input jacks Rear Panel Jacks´ VHF/UHF Antenna terminal ´ Number buttons Remote Control+100 MTS OptionAntennas with 300-ohm Flat Twin Leads Connecting VHF and UHF AntennasAntennas with 75-ohm Round Leads Connecting Cable TVSeparate VHF and UHF Antennas Cable without a Cable BoxConnecting to a Cable Box that Descrambles Some Channels Connecting to a Cable Box that Descrambles All ChannelsConnect this cable to a two-way splitter Install AT I O N Unplug the cable or antenna from the back of the TV Connecting a VCRConnecting a Camcorder Installing Batteries in the Remote Control Turning the TV On and Off Press the Power button on the remote controlViewing the Menus and On-Screen Displays Viewing the MenusSelecting a Menu Language Memorizing the Channels Selecting the Video Signal-sourceANT antenna STD, HRC or IRC all cable TV Storing Channels in Memory Automatic Method Press the VOL+ or VOL- button to select Added or Erased Adding and Erasing Channels Manual MethodChanging Channels Adjusting the VolumeOr CH button repeat Edly until the correct hour appears Setting the ClockPress the Menu button to display the menu Customizing the PictureUsing Automatic Picture Settings Using Automatic Sound Settings Press the VOL+ or VOL- button Viewing a VCR or Camcorder TapePress the Menu button twice to exit Chapter Four Fine Tuning ChannelsChanging the Screen Size Using the Surf Feature Setting the On/Off Timer When finished, press VOL + button Setting the Sleep TimerPress the Sleep button on the remote control Choosing a Multi-Channel Sound MTS Soundtrack Option Sound FeaturesSurround Extra sound settings Turbo Sound, or SurroundViewing Closed Captions Chapter Five Identifying ProblemsUsing Your TV in Another Country Cleaning and Maintaining Your TVSpecifications