Samsung BN68-02580B-05, PC550-ZC user manual Troubleshooting for Anynet+

Advanced Features

¦¦ Troubleshooting for Anynet+

Problem	Possible Solution
Anynet+ does not work.	• Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only.
	• Only one receiver (home theater) can be connected.
	• Check if the Anynet+ device power cord is properly connected.
	• Check the Anynet+ device’s Video/Audio/HDMI cable connections.
	• Check whether Anynet+ (HDMI-CEC) is set to On in the Anynet+ setup menu.
	• Check whether the TV remote control is in TV mode.
	• Check whether the remote control is Anynet+ compatible.
	• Anynet+ doesn’t work in certain situations. (Searching channels, operating Media Play or Plug & Play (initial
	setup), etc.)
	• When connecting or removing the HDMI cable, please make sure to search devices again or turn your TV off
	and on again.
	• Check if the Anynet+ Function of Anynet+ device is set on.
I want to start Anynet+.	• Check if the Anynet+ device is properly connected to the TV and check if the Anynet+ (HDMI-CEC) is set to
	On in the Anynet+ Setup menu.
	• Press the TOOLS button to display the Anynet+ menu and select a menu you want.
I want to exit Anynet+.	• Select View TV in the Anynet+ menu.
	• Press the SOURCE button on the TV remote control and select a non- Anynet+ device.
	• Press z, PRE-CH, and FAV.CH to change the TV mode. (Note that the channel button operates
	only when a tuner-embedded Anynet+ device is not connected.)
The message “Connecting to	• You cannot use the remote control when you are configuring Anynet+ or switching to a view mode.
Anynet+ device...” appears on the	• Use the remote control when the Anynet+ setting or switching to view mode is complete.
screen.
The Anynet+ device does not play.	• You cannot use the play function when Plug & Play (initial setup) is in progress.
The connected device is not	• Check whether or not the device supports Anynet+ functions.
displayed.	• Check whether or not the HDMI cable is properly connected.
	• Check whether Anynet+ (HDMI-CEC) is set to On in the Anynet+ setup menu.
	• Search Anynet+ devices again.
	• You can connect an Anynet+ device using the HDMI cable only. Some HDMI cables may not support Anynet+
	functions.
	• If connection is terminated because there has been a power interruption or the HDMI cable has been
	disconnected, please repeat the device scan.
The TV Program cannot be	• Check whether the antenna jack on the recording device is properly connected.
recorded.
The TV sound is not output	• Connect the optical cable between TV and the receiver.
through the receiver.

44 English