Samsung NC241 Responsibility for the Pay Service Cost to Customers, Not a product defect, Others

Page 110

Appendix

Responsibility for the Pay Service (Cost to Customers)

When the service is requested, in spite of in warranty, we may charge you for a visit from a service

technician in the following cases.

Not a product defect

Cleaning of the product, Adjustment, Explanation, Re-installation and etc.

zIf a service technician gives instructions on how to use product or simply adjusts options without disassembling product.

zIf a defect is caused by external environmental factors (Internet, Antenna, Wired Signal, etc.)

zIf a product is reinstalled or devices are connected additionally after installing the purchased product for the first time.

zIf a product is reinstalled to move to a different spot or to move to a different house.

zIf customer requests instructions on how to use because of another company's product.

zIf customer requests instructions on how to use the network or another company's program.

zIf customer requests software installation and setup for the product.

zIf a service technician removes/cleans dusts or foreign materials inside of the product.

zIf customer requests an installation additionally after purchasing a product through home-shopping or online.

A Product damage caused by customer's fault

Product damage caused by customer's mishandling or wrong repair

If a product damage is caused by;

zExternal impact or drop.

zUse of supplies or separatly sold product unspecified by Samsung.

zRepair from a person besides an engineer of outsourcing service company or partner of Samsung Electronics Co., Ltd.

zRemodeling or repairing the product by customer.

zUsing it with incorrect voltage or non-authorised electrical connections.

zNot following the "cautions" in User Manual.

Others

z

z

If product fails by natural disaster. (lightning, fire, earthquake, flood damage, etc)

If consumable components are all used up. (Battery, Toner, Fluorescent lights, Head, Vibrator, Lamp, Filter, Ribbon, etc.)

If customer requests a service in case the product has no defect, service fee may be charged. So

please read User Manual first.

Appendix 110

Image 110
Contents NC191 NC241 Table Of Contents Connecting and Using 65 a Source Device Screen Setup Configuring Tint Resizing or Relocating the Screen Information Appendix Copyright Before Using the ProductSymbols for safety precautions Icons used in this manualCleaning CleaningSecuring the Installation Space Precautions for storageSafety Precautions Electricity and SafetyInstallation and Safety Drips, etc., oil, or smoke Operation and Safety GAS Before Using the Product Correct posture to use the product Checking the Contents PreparationsChecking the Components ComponentsItems sold separately Parts Frontal ButtonsGo to SETUP&RESET Power Key and select Power Off or Power KeyReverse Side Port DescriptionConnect to the power cable Installation Attaching the cradleAdjusting the Product Tilt and Height Rotating the MonitorInstalling a Wall-mount Kit or Desktop Stand Anti-theft Lock Using PCoIP What is a PC over IP?LAN Connection Connecting USB DevicesConnection to Use PCoIP Connecting a Serial cable Connecting a MicrophoneConnecting to Headphones or Speakers Connecting to a Secondary Monitor Connecting the PowerConnect to the host PC using a LAN cable Installing a USB-to-Serial Driver Using PCoIP Connect Screen PCoIPOn Screen Display OSD Connect ButtonConfiguration Window OSD Options MenuIP Address Enable DhcpNetwork Tab Subnet MaskIPv6 Tab Link Local Address Enable IPv6Enable DHCPv6 Secondary DNSLabel Tab Enable Discovery Discovery TabDNS Name or IP Address Session TabConnection Type AdvancedLanguage Tab Keyboard LayoutDisplay Tab Screen-Saver TimeoutOSD Tab 11 Display Configuration Enable display overrideEvent Log Tab Diagnostics WindowReset Tab † Refresh Session Statistics TabView event log message † ClearPCoIP Processor Tab 15PCoIP Processor Information Window Ping Tab† Hardware Version † MAC Address† Firmware Part Number † Firmware Version† Bootloader Build ID User Settings Window† Bootloader Version † Bootloader Build DateAllow the unverifiable connection VMware View TabReject the unverifiable connection Mouse Tab Mouse SpeedKeyboard Repeat Delay Keyboard TabImage Image Quality PreferenceDisplay Topology Display LayoutPrimary ResolutionAlignment PositionTouch Screen Enable right click on holdRight click delay Touch screen calibrationPassword Window 24Change Password Old Password25Authorized Password Reset Wake On LAN Wake on USB OSD Logo Upload Pre-connection Checkpoints Connecting and Using a Source DeviceBefore Connecting Connection Using the D-SUB Cable Analogue Type Connecting and Using a PCConnecting to a PC Connecting a Stereo CableWindows Driver Installation Setting Optimum Resolution NC191Changing the Resolution Using a PC Changing the Resolution on Windows Brightness Screen SetupConfiguring Brightness Configuring Contrast ContrastConfiguring Sharpness SharpnessConfiguring Samsung Magic Bright Samsung Magic BrightAdjusting Coarse CoarseAdjusting Fine FineSamsung Magic Color Configuring TintConfiguring Samsung Magic Color Configuring Red RedConfiguring Green GreenConfiguring Blue BlueConfiguring the Color Tone Settings Color ToneConfiguring Gamma GammaPosition & V-Position Configuring H-Position & V-PositionResizing or Relocating the Screen Menu H-Position & Menu V-Position Configuring Menu H-Position & Menu V-PositionPress to configure Menu H-Position or Menu V-Position Initializing Settings Reset Setup and ResetReset Language Changing the LanguageConfiguring Display Time Display TimeMenu Transparency Changing Menu TransparencyPower Key Enabling Power KeyDisplaying Information Configuring Volume in the Initial ScreenInformation Menu and Others Natural Color Installing the SoftwareWhat is Natural Color? MultiScreen Installing the SoftwareRestrictions and Problems with the Installation MultiScreen Removing the Software Checking the Resolution and Frequency Troubleshooting GuideTesting the Product Check the followingNot Optimum Mode is displayed Source device issue10.2 Q & a Question AnswerTroubleshooting Guide Specifications GeneralEnvironme Operating PowerSaver Standard Signal Mode Table 49.702 59.810 83.500 65.290 59.954 146.250 Appendix Contact Samsung World WideEurope Denmark Asia Pacific India Africa Not a product defect Responsibility for the Pay Service Cost to CustomersProduct damage caused by customers fault OthersCorrect Disposal Correct disposal of batteries in this productTerminology OSD On Screen DisplayVertical Frequency Index Terminology What is a PC over IP?