Samsung NC241T, NC190-T, NC191 user manual Not Optimum Mode is displayed, Source device issue

Page 95

10 Troubleshooting Guide

Screen issue

 

 

Not Optimum Mode is displayed.

This message appears if the signal from the

 

graphics card exceeds the maximum resolution or

 

frequency for the product.

 

 

 

Change the maximum resolution and frequency to

 

suit the product performance, referring to

 

Standard Signal Mode Table (page 101).

 

 

The images on the screen look distorted.

Check the cable connection to the product (Refer

 

to "3.2 Connecting and Using a PC")

 

 

The screen is not clear. The screen is blurry.

Adjust Coarse(page 75) and Fine(page 76).

 

 

 

Remove any accessories (video extension cable,

 

etc.) and try again.

 

 

 

Set the resolution and frequency to the

 

recommended level. (Refer to "11.1 General")

 

 

The screen appears unstable and shaky.

Check that the resolution and frequency for the

 

PC are within the range of resolution and

There are shadows or ghost images left on the

frequency compatible with the product. Next, if

screen.

required, change the settings, referring to

 

 

Standard Signal Mode Table (page 101) in this

 

manual and the INFORMATION menu on the

 

product.

 

 

The screen is too bright. The screen is too dark.

Adjust Brightness(page 71) and Contrast(page

 

72).

 

 

Screen color is inconsistent.

Change the COLOR settings. (Refer to "

 

Configuring Tint")

 

 

The colors on the screen have a shadow and are

Change the COLOR settings.

distorted.

(Refer to " Configuring Tint")

 

 

 

White does not really look white.

Change the COLOR settings.

 

(Refer to " Configuring Tint")

 

 

There is no image on the screen and the power

The product is operating in power-saving mode.

LED blinks every 0.5 to 1 second.

 

Press any key on the keyboard or move the

 

 

mouse to return to normal operating mode.

 

 

 

 

Source device issue

 

 

A beeping sound is heard when my PC is booting.

If a beeping sound is heard when your PC is

 

booting, have your PC serviced.

 

 

10 Troubleshooting Guide 95

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Contents NC191 NC241 Table Of Contents Connecting and Using 65 a Source Device Screen Setup Configuring Tint Resizing or Relocating the Screen Information Appendix Icons used in this manual Before Using the ProductSymbols for safety precautions CopyrightCleaning CleaningPrecautions for storage Securing the Installation SpaceElectricity and Safety Safety PrecautionsInstallation and Safety Drips, etc., oil, or smoke Operation and Safety GAS Before Using the Product Correct posture to use the product Preparations Checking the ContentsComponents Checking the ComponentsItems sold separately Frontal Buttons PartsPower Key Go to SETUP&RESET Power Key and select Power Off orPort Description Reverse SideConnect to the power cable Attaching the cradle InstallationRotating the Monitor Adjusting the Product Tilt and HeightInstalling a Wall-mount Kit or Desktop Stand Anti-theft Lock What is a PC over IP? Using PCoIPLAN Connection Connecting USB DevicesConnection to Use PCoIP Connecting a Serial cable Connecting a MicrophoneConnecting to Headphones or Speakers Connecting the Power Connecting to a Secondary MonitorConnect to the host PC using a LAN cable Installing a USB-to-Serial Driver Using PCoIP Connect Button PCoIPOn Screen Display OSD Connect ScreenOSD Options Menu Configuration WindowSubnet Mask Enable DhcpNetwork Tab IP AddressIPv6 Tab Secondary DNS Enable IPv6Enable DHCPv6 Link Local AddressLabel Tab Discovery Tab Enable DiscoveryAdvanced Session TabConnection Type DNS Name or IP AddressKeyboard Layout Language TabDisplay Tab Screen-Saver TimeoutOSD Tab Enable display override 11 Display ConfigurationEvent Log Tab Diagnostics WindowReset Tab † Clear Session Statistics TabView event log message † RefreshPCoIP Processor Tab 15PCoIP Processor Ping Tab Information Window† Firmware Version † MAC Address† Firmware Part Number † Hardware Version† Bootloader Build Date User Settings Window† Bootloader Version † Bootloader Build IDAllow the unverifiable connection VMware View TabReject the unverifiable connection Mouse Speed Mouse TabKeyboard Tab Keyboard Repeat DelayImage Quality Preference ImageDisplay Layout Display TopologyPosition ResolutionAlignment PrimaryTouch screen calibration Enable right click on holdRight click delay Touch Screen24Change Password Old Password Password Window25Authorized Password Reset Wake On LAN Wake on USB OSD Logo Upload Pre-connection Checkpoints Connecting and Using a Source DeviceBefore Connecting Connecting a Stereo Cable Connecting and Using a PCConnecting to a PC Connection Using the D-SUB Cable Analogue TypeWindows Driver Installation NC191 Setting Optimum ResolutionChanging the Resolution Using a PC Changing the Resolution on Windows Brightness Screen SetupConfiguring Brightness Contrast Configuring ContrastSharpness Configuring SharpnessSamsung Magic Bright Configuring Samsung Magic BrightCoarse Adjusting CoarseFine Adjusting FineSamsung Magic Color Configuring TintConfiguring Samsung Magic Color Red Configuring RedGreen Configuring GreenBlue Configuring BlueColor Tone Configuring the Color Tone SettingsGamma Configuring GammaPosition & V-Position Configuring H-Position & V-PositionResizing or Relocating the Screen Menu H-Position & Menu V-Position Configuring Menu H-Position & Menu V-PositionPress to configure Menu H-Position or Menu V-Position Initializing Settings Reset Setup and ResetReset Changing the Language LanguageDisplay Time Configuring Display TimeChanging Menu Transparency Menu TransparencyEnabling Power Key Power KeyDisplaying Information Configuring Volume in the Initial ScreenInformation Menu and Others Natural Color Installing the SoftwareWhat is Natural Color? MultiScreen Installing the SoftwareRestrictions and Problems with the Installation MultiScreen Removing the Software Check the following Troubleshooting GuideTesting the Product Checking the Resolution and FrequencySource device issue Not Optimum Mode is displayedQuestion Answer 10.2 Q & aTroubleshooting Guide General SpecificationsEnvironme Operating PowerSaver Standard Signal Mode Table 49.702 59.810 83.500 65.290 59.954 146.250 Contact Samsung World Wide AppendixEurope Denmark Asia Pacific India Africa Others Responsibility for the Pay Service Cost to CustomersProduct damage caused by customers fault Not a product defectCorrect disposal of batteries in this product Correct DisposalOSD On Screen Display TerminologyVertical Frequency Index Terminology What is a PC over IP?