OSeTroubleshooting Maintenance
and
Troubleshooting
If the TV seems to have a problem, first review this list of possible problems and solutions. Also, review the Troubleshooting Section in
Issues
Flickering and Dimming
Screen Color is Not Correct
Screen Brightness
Unwanted Powering Off
Trouble Powering On
Stand Assembly
Cannot Find a Channel
Solutions and Explanations
Try disabling some of the TV'senergy efficiency features.
Disable Energy Saving (System > Eco Solution > Eco Sensor) and/or Energy Saving (System> Eco Solution> Energy Saving) and check again .
Run a Self Diagnosis Picture Test (Support> Self Diagnosis> Picture Test) .
If the picture problem is caused by the TV, the problem should be visible
in the Picture Test. If the problem is not visible, next confirm that the TV's video input ports are connected to the correct external video device output ports and that none of the connections are loose. Finally, if possible, test your external video devices by connecting them to another TV.
Adjust the following settings:
Navigate to Picture and adjust Backlight, Contrast, Brightness, Sharpness, Color, Tint (G/R) and other picture quality adjustment settings.
Check if Sleep Timer (System> Time> Sleep Timer) has been enabled. Sleep Timer automatically turns off the TV after an amount of time that you select. If the Sleep Timer has not been enabled, see if No Signal Power Off (System > Eco Solution > No Signal Power Off) or Auto Power Off (System > Eco Solution >Auto Power Off) has been enabled. No Signal Power Off turns off the TV if no signal has been received by the TV for a specified period time. Auto Power Off turns off the TV if there has been no user input in four hours.
Confirm that the power cord is connected and that the remote has live batteries and is functioning correctly. If the power cord is connected properly and the remote control is operating normally, there might be a problem with the antenna cable connection or the cable/satellite box might not be turned on. Check the antenna connection or turn on the cable/satellite box.
If you have any trouble assembling the stand, review the stand assembly instruction in the Quick Start Guide.
MENU> Broadcasting> Auto Program).
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For
detailed troubleshooting information, watch
the
troubleshooting
videos
at
www.samsung.com/spsn
.