Getting
Remote
Support
Samsung remotely:
Remote
Support
service
offers
you
a
Samsung
Techn
ician
who
can
•
Diagnose
your
TV
•
Adjust
the
TV
settings
for
you
• •
Perform a factory reset on your TV Install recommended firmware updates
How
Does
Remote
Support
Work?
Having
a
Samsung
Tech
remotely
service
your
TV
is
easy.
·~. . -·.!.!.. .
!
.. '
,
,
'
'
'
.·
1.
Call the Samsung Contact Center and ask for remote support.
2.
Open the menu on your TV and go to the Support section.
3.
Select Remote Management. and then read and agree to the service agreements. When the PIN screen appears. provide the PIN number to the agent.
4.
The agent will then access your TV. That'sit!
Caring
for
the
TV
-
If a sticker was attached to clean the debris off before
the TV screen, watching TV.
some
debris
can
remain
after
you
remove
the
sticker.
Please
-
The exterior and screen screen carefully using a
of the product can get scratched soft cloth to prevent scratches.
during
cleaning
.
Be
sure
to wipe the
exterior
and
Do not spray water or any liquid directly onto the TV. Any liquid that goes into the product may cause a failure, fire, or electric shock.
Turn off the TV, and then gently wipe away smudges and fingerprints on the screen with a